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Best Western Plus Ottawa Downtown Suites

AAA - 3 Diamond

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Explore Hotel

When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive.

Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the citys magnificent architecture and sights.

This Ottawa hotel is proud to be the only Best Western in downtown. That means that theres only one place to go where your pocketbook will thank you and youll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. Were close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away.

Were happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further?

Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way.

Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattles Best Coffee.

Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.

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377 O'Connor Street
K2P 2M2
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 613/567-7275
AAA - 3 Diamond


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type K2P 2M2

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377 O'Connor Street
K2P 2M2

What's nearby?


  • 1.00 kilometer(s) from FHS Canada

  • 2.00 kilometer(s) from Deloitte and Touche

  • 2.00 kilometer(s) from Ernst & Young

  • 5.00 kilometer(s) from Corel

  • 5.00 kilometer(s) from Nortel

  • 10.00 kilometer(s) from Mitel

  • 15.00 kilometer(s) from JDS Uniphase

  • 18.00 kilometer(s) from Alcatel

  • 1.00 kilometer(s) from St. Paul's Seminary

  • 2.00 kilometer(s) from Ottawa University

  • 3.00 kilometer(s) from Heritage College

  • 4.00 kilometer(s) from Carleton University

  • 10.00 kilometer(s) from Algonquin College

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 2014 traveller reviews
Rating: 5 1018
Rating: 4 800
Rating: 3 158
Rating: 2 23
Rating: 1 15

Not impressed at ALL

23/05/2019 Mr C,

The location seems to be close to most of those attractions in Ottawa; however not impressed with the hotel, breakfast and etc... I got one of their best suites but the tub was clogged and Jacuzzi wa... more


Extremely Friendly

21/05/2019 Discover06812012290, Toronto, Canada

I like the fact that hotel is near to lot of Tourist spots in Ottawa. Also plenty of parking spots available. Friendly staff. Complimentary Breakfast. Easy to Check in and Check out. Excellent hotel f... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, Thank you for sharing your experience on Trip Advisor! I am glad to see that our central location, near many of Ottawa's tourist attractions, helped to make your time in our lovely city memorable. Our staff is pleased to know that they were able to be of assistance during your stay, and we appreciate you recommending our hotel for families. We look forward to seeing you again. Regards, Jenn Lytle Front Office Manager

Great Stay!

19/05/2019 MinigirlPicton, Picton, Canada

Our free upgrade to a King Suite was unexpected and welcome. The room was very comfortable and quiet. The staff are great, very friendly and willing to help. It is in a very convenient location, a... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We are thrilled to see that you enjoyed your stay and are pleased you enjoyed your complimentary upgrade, as well as our convenient location and breakfast. We can't wait to welcome you back on your next stay! Regards, Jenn Lytle Front Office Manager

Never again

18/05/2019 MFSB, Calgary, Canada

I arrived at 5PM and waited over an hour to finally be given a room since they were still being cleaned. When I finally got called up the man next to me was actually almost given the room by the other... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, I am shocked to see your review and offer my sincere apologies for your experience. As you can see from other reviews this is certainly not normal for our hotel and I welcome the opportunity to speak to you directly to find out more and make amends. If you are willing to share more about your experience please call me at your convenience at 613-567-7275 or email jenn@bestwesternottawa.com. Thank you for taking time out of your busy schedule to let us know and I am sorry that we did not provide the high level of service that we strive towards. Regards, Jenn Lytle Front Office Manager


17/05/2019 Daydreamer811,

I booked a 2-double bed room for 1 night for 3 people. The room was clean and spacious and equipped with necessary amenities. Staff was friendly and patient, I forgot his name but he worked AM shift a... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello! Our front desk team will be thrilled to see your review as they strive to provide superior customer service to our guests. Thank you for taking the time to share your experience. We are glad to know that your well equipped room met your needs and that you enjoyed the breakfast. I will share your suggestion regarding the fresh fruit with our team. Regards, Jenn Lytle Front Office Manager