Best Western Plus Ottawa Downtown Suites

377 O'Connor Street, Ottawa, Ontario, K2P 2M2, Canada
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Best Western Plus Ottawa Downtown Suites

To ensure the safety of our guests during the pandemic, our gym, sauna, business centre and breakfast room are currently closed. We are happy to instead provide a Grab and Go breakfast bag for our guests during their stay. When traveling to Canadas C show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
377 O'Connor Street, Ottawa, Ontario, K2P 2M2, Canada

Reviews of Best Western Plus Ottawa Downtown Suites

Traveller Overview:
4.5 Rating: 2229 reviews
Excellent 52%
Very Good 38%
Average 7%
Poor 1%
Terrible 0%
Rating

David F, wrote review 24/09/2020

First hotel stay since Covid

We have family in the immediate area, but felt a little private space was a good choice. It actually turned out to be an excellent choice. As immunocompromised individuals we appreciated the efforts... more

Owner Response
Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello David, We are very glad that we were able to provide you with a clean and comfortable stay for your first hotel stay since Covid. The safety of our guests and staff is our top priority in these unprecedented times, and we thank you for your understanding with the modifications to the daily housekeeping and breakfast. Reading that you found your experience to be 'clean, courteous and safe' makes all our hard work worthwhile and we look forward to welcoming you back. Regards, Jenn Lytle Front Office Manager
Rating

Emmasaha, wrote review 07/09/2020

Taking advantage of Covid19

I don’t recommend anybody to book at this hotel we paid for breakfast as buffet and then we found out that breakfast is already packed, ok np for that but guess what ‘s the breakfast (muffin yougurt c... more

Owner Response
Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, Thank you for taking the time to share your experience with us. We value your feedback highly as we navigate the unprecedented changes to our business due to the COVID-19 pandemic. I apologize that you found the modified breakfast disappointing and appreciate you letting us know and providing alternate suggestions to consider. We do not charge any fee for the breakfast and include it as a complimentary option during your stay. Regards, Jenn Lytle Front Office Manager
Rating

marymI9073FI, wrote review 06/09/2020

Birthday getaway!

I planned an adventure weekend getaway for my 5 year old grandson. We stayed for 2 nights. We checked in Friday September 4th and checked out today September 6th. I planned this little adventure for m... more

Owner Response
Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, Thank you for sharing your experience on Trip Advisor! I am thrilled to know that your grandson enjoyed his special birthday getaway and honoured that I could play some small part in making it special. It was a pleasure to meet you both and we hope to have the chance to welcome you back soon! Regards, Jenn Lytle Front Office Manager
Rating

Roneen, wrote review 28/08/2020

mini vacation

this was a little get away for my husband and I.. The hotel is close to everything ..clean and the staff are all very friendly and helpful. the room we had was spacious and clean. I really enjoyed the... more

Owner Response
Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We are glad to know that we could provide a clean and comfortable place for you and your husband to enjoy your get away. Thank you for being our guest and we look forward to welcoming you back! Regards, Jenn Lytle Front Office Manager
Rating

anniem20152015, wrote review 27/08/2020

Great stay

Great leisurely stay while visiting friends in Ottawa and doing day trips and sight-seeing. Hotel is in a quiet area, within walking distance to both the Glebe and Parliament Hill. Staff gave great re... more

Owner Response
Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We are pleased that you enjoyed your stay in Ottawa and that the measures we have taken to stop the spread during the COVID-19 pandemic put your mind at ease. We hope to welcome you back soon! Thank you for sharing your experience with us. Regards, Jenn Lytle Front Office Manager