Best Western Plus Ottawa Downtown Suites

377 O'Connor Street, Ottawa, Ontario, K2P 2M2, Canada
based on 2190 reviews Trip Advisor Logo
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Best Western Plus Ottawa Downtown Suites

When traveling to Canadas Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Governme show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Ottawa Downtown Suites

Traveller Overview:
4.5 Rating: 2190 reviews
Excellent 51%
Very Good 38%
Average 7%
Poor 1%
Terrible 0%
Rating

coryhendrick, wrote review 23/01/2020

excellent stay

Excellent service. Always a big smile on front end staff and they make you feel welcome every time. Cleaning staff are also very friendly and are fantastic to deal with if there is a request. Under... more

Rating

brettt921, wrote review 22/01/2020

A couple of storm stayed nights ...

Great front desk ... dealt with a noisy teen group on our floor promptly, very responsive to all our needs. Good little exercise area and spa on the top floor. Room was (otherwise) quiet and bed was... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, Thank you for choosing our hotel to wait out the storm! I am glad our staff could assist with everything you needed and that you found the hotel provided good value for the price. We appreciate you sharing your experience with us. Regards, Jenn Lytle Front Office Manager
Rating

ManishSL, wrote review 22/01/2020

Good service and location

I stayed here for three nights. People at the front desk were very friendly and did everything they could to make our stay a pleasant one. Free breakfast was included with the stay. Parliament hill an... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, I appreciate you taking the time to share your review with us! We are very glad you enjoyed our friendly staff, complimentary breakfast, and convenient location. We look forward to seeing you again. Regards, Jenn Lytle Front Office Manager
Rating

Hockyguest, wrote review 21/01/2020

Great Service

Always stay at a Best Western. Front desk gentleman was amazing during check in. Great place to stay in Ottawa close to td place for events there. Parking was also good underground- safe and secure...... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We are thrilled to see you enjoy Best Western and thank you for your loyalty! Being the closest hotel to TD Place along with having heated underground parking is a feature many of our guests who attend events appreciate. Thank you for sharing your experience on Trip Advisor. Regards, Jenn Lytle Front Office Manager
Rating

lyndalarocque, wrote review 20/01/2020

Great Hotel

I would definitely recommend this hotel. I stayed here 4 nights for business purposes. The staff are wonderful, the facilities are clean and the breakfast is delicious. It is located downtown: can ea... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello Lynda, Thank you for recommending us! Your praise means the world to us. We strive to provide an exceptional experience and are glad to know that you enjoyed your stay. Thank you for your review! Regards, Jenn Lytle Front Office Manager