Our hotel room was quite nice; the bathroom was clean and had all the necessities, the shower was nice as well, and the bed was very comfortable to sleep in. The room had great air conditioning - it w... more
Our hotel room was quite nice; the bathroom was clean and had all the necessities, the shower was nice as well, and the bed was very comfortable to sleep in. The room had great air conditioning - it was perfect for getting relief from the hot July days. The room also had a kitchenette that, although we didn’t need to use, had everything you would need including a mini fridge, dishes, and cutlery. Used towels were promptly replaced each day if desired, and the bed was made each day as well, which I really appreciated.
One of the few things that I did not appreciate was the early housekeeping service at 9:30 in the morning; I returned from breakfast to find my room being cleaned, but I wanted to continue getting ready for the day. The only other aspect of my stay that I did not enjoy was the continental breakfast; the food was not enjoyable to eat, nor did it look appealing. Furthermore, I did not appreciate the use of plastic cutlery and dishes either.
The location of the hotel was not bad as it was a 20 minute walk from Parliament Hill and a 30 minute walk from the Byward Market; however, on hot days this walk was not enjoyable, so if you prefer to walk short distances to get to tourist attractions then this location probably isn’t the best for you. Although, right around the corner from this hotel is the National Museum of Nature, so you do not have to walk far to go there, and this museum is a beautiful attraction to event look at.
All in all, I enjoyed my stay at this Best Western Plus. less
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
We appreciate you taking the time to share your detailed review on Trip Advisor. Your feedback assists us in continuing to work towards providing the best experience possible for all of our guests. We are pleased to see that you enjoyed your well equipped suite. Our housekeeping staff are pleased to take requests if there is a particular time of day that you would prefer your room to be cleaned. Thank you for being our guest and we hope to see you again soon.
Front Office Manager