Best Western Plus Ottawa Downtown Suites

377 O'Connor Street, Ottawa, Ontario, K2P 2M2, Canada
based on 2216 reviews Trip Advisor Logo
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Best Western Plus Ottawa Downtown Suites

When traveling to Canadas Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Governme show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Ottawa Downtown Suites

Traveller Overview:
4.5 Rating: 2216 reviews
Excellent 51%
Very Good 38%
Average 7%
Poor 1%
Terrible 0%
Rating

Tim M, wrote review 16/03/2020

Continued Excellence!

I stay at this hotel for business purposes several days each month and have so for the last eight years. The hotel is very clean, quiet, modern, close to restaurants, LCBO and public transit. Walkin... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, Thank you for sharing your review with us. The health and safety of our guests and staff is our top priority so we are pleased that you noticed the extra measures that we have implemented to reduce the spread of COVID-19. Thank you for being our regular guest of many years and taking the time to share your positive experience on Trip Advisor. We look forward to your next visit! Regards, Jenn Lytle Front Office Manager
Rating

Camper738992, wrote review 16/03/2020

very comfortable and clean

it was refreshing to find the hotel I was looking for. it was everything i want in a hotel. it had the clean feel. air wasnt moldy. breakfast was awsome. the sofa bed was actually comfortable. was a n... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We are pleased that our hotel provided a refreshing experience, and that you were pleasantly surprised by the comfort of the sofabed and the complimentary breakfast. Thank you for being our valued guest and sharing your review with us. Regards, Jenn Lytle Front Office Manager
Rating

psamanez, wrote review 10/03/2020

Great Hotel!

Location is very good, close to the Natural Museum. Great for families especially kids. Restaurants and pharmacy is walking distance. Front desk is very nice and friendly. They do an amazing job.! R... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello, We appreciate you taking the time to share your detailed review on Trip Advisor! We are very pleased you enjoyed your stay thanks to our convenient location, friendly staff, room amenities, and underground parking. Thank you for your feedback regarding the breakfast as well as your patience with the toilet issue you experienced. I will work with our maintenance team to make sure that any issues are addressed with as little impact to our guests as possible. I am glad to know it was fixed to your satisfaction. We are thrilled to have your recommendation and hope to welcome you back soon! Regards, Jenn Lytle Front Office Manager
Rating

NickBont, wrote review 10/03/2020

Perfect for any type of people

Beautiful rooms, clean, affordable, and very hospitable. The hotel is great for all kinds of people, if youre a couple, a family, there for business etc. Just a nice hotel that satisfies all of your n... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello Nick, We are pleased to see that you enjoyed your stay with us and recommend us to any visitors to Ottawa, no matter what the reason! I am glad you enjoy our complimentary breakfast and clean rooms. Thank you for your review! Regards, Jenn Lytle Front Office Manager
Rating

Tom H, wrote review 09/03/2020

Consistently great hotel...... excellent value

We always return to this hotel..... great people who take good care of you..... great location with only a short walk to your choice of restaurants and activities...... we recommend this hotel and... more

Owner Response
JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review
Hello Tom, Thank you for being our regular guest! We appreciate you sharing your experience on Trip Advisor and are thrilled to have your recommendation. We look forward to your next visit with us! Regards, Jenn Lytle Front Office Manager