Best Western Plus Otonabee Inn

We had a room here last summer but we only for an hour until we saw the inside and got out. It wasn’t clean or well appointed. It frightened us. Although I don’t know for certain, people we met while we were in the area, told us it was most commonly rented out by the area. less

Plenty of parking which is always appreciated. The warm inviting lobby was just the start to a welcomed stay. Front desk staff was very helpful with local dining and transportation options. The exercise room was clean and available as were pool and whirlpool. Change rooms were also well kept and convenient. The room was clean, comfortable and well supplied. Breakfast offered many options and was fresh and appealing. less

My wife and I have been to a number of motels/hotels over the years while either on business or family visits in this university town. Based on my overall experience and feedback while departing this conference we both found it to be an exceptional experience plus very positive stay. From the check in process to checking out this morning it was effective plus professional. All hotel staff employed here appear to be locals as the hotel does not lock its doors to keep guests. In the GTA this is unheard of. Very clean as we missed the holiday rush with alot of guests visiting familg over x-mas plus busy News Years Eve. They serve both hot and cold food in the earing area. When staff are not busy doing their daily rountines. they are funny and engage in light hearted conversations. The Night Auditor has a great sense of humour and all on staff here appear to have him on duty to man the front desk, FYI even sent the Front Desk Mgr. that I was writing a great review here on Trip Advisor. Keep up the good work here and would stay here again when visiting the area again in the near future. less

Excellent device at the location .Staff are very friendly andvgladeb Staff are very friendly and helpful .Thank again for a great stay . Over the last year I have stay here many time and each time it like coming home . Thanks again to all the staff that makes my stay comfortable. less

Professional attentive well priced with all the amenities you would need for a mini vacation. . Would recommend as a above average hotel for a weekend .. Poo is great and breakfast is more than satisfactory with excellent choice and selection. less