Best Western Plus Orange County

165 E Courtland Street, Vidor, Texas, 77662-4910, United States
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Best Western Plus Orange County

Welcome to the Best Western Plus Orange County! Nestled near the heart of the Gulf of Mexico, our Vidor hotel reveres southern hospitality, making every guest feel like part of the family.

Visit loved ones at the Baptist Hospital & Memorial
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Orange County

Traveller Overview:
4.0 Rating: 116 reviews
Excellent 39%
Very Good 30%
Average 12%
Poor 9%
Terrible 7%
Rating

Sherry A. S, wrote review 08/12/2019

Under renovation hotel didn't tell me.

Not dog friendly. Under renovation and didn't tell me. Rate high based on this.i booked directly with the hotel. I have stayed in several Best Westerns and this was very disappointing. No first floor ... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Hello Sherry, We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main goal is to make our guests smile and happy, and for this, we strive each day. We regret we failed this time in your case. Thank you for your comments on your stay, and this is certainly helpful as we wish to improve the areas you found unsatisfactory. Your thorough comments will help us improve our services as we genuinely value our guests' review. Sincerely, Hotel Manager.
Rating

Robyn C, wrote review 07/12/2019

Over night stay

Very clean property, Staff were very pleasant and professional. Just stayed over night, bed very comfortable, had some breakfast and was on my way. Most definitely repeat my stay if in the area. Highl... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Hello Robyn, Thanks for your stay at the Best Western Plus Orange County. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.
Rating

Ironichook, wrote review 28/11/2019

Everyone was great

All staff were very pleasant! Still remodeling but always clean and functional. We always had a hot breakfast, could always get towels in the evening, made home away from home easier to deal with...... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Hello Guest, Thank you for your stay at the Best Western Plus Orange County. It is really inspiring to see your specific comments on the service and facilities and also recommendations. We always value such reviews which help us to understand guest expectations and sentiments. Also, it helps us to improve our services still better. I look forward to continued patronage. Sincerely, Hotel Manager
Rating

hainessks63, wrote review 19/11/2019

Worst ever

I have been to several BW & Plus. This is by far the worst ever in. Looks nice in the lobby but not happy. The room wasn't as clean as i would like. TV didn't work. Had to have new one bought up ... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Dear Valued Guest, Greetings from the Best Western Plus Orange County We are very much concerned with your feedback. Our apologies for the bad experience. Thanks for bringing it to our notice. The hotel tries to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. I hope you will reconsider. Sincerely, Hotel Manager.
Rating

Doug H, wrote review 01/11/2019

getting over the flood

We stayed in a 2nd floor room that was excellent. The lobby and 1st floor had been ravaged by 2 feet of water in the hallways the week before, and they were furiously rebuilding those areas as we wer... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Hello Doug, Thanks for choosing the Best Western Plus Orange County. I appreciate your feedback and telling us the positive and negative sides of your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager