Best Western Plus Orange County

165 E Courtland Street, Vidor, Texas, 77662-4910, United States
based on 123 reviews Trip Advisor Logo
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Best Western Plus Orange County

Welcome to the Best Western Plus Orange County! Nestled near the heart of the Gulf of Mexico, our Vidor hotel reveres southern hospitality, making every guest feel like part of the family.

Visit loved ones at the Baptist Hospital & Memorial
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
165 E Courtland Street, Vidor, Texas, 77662-4910, United States

Reviews of Best Western Plus Orange County

Traveller Overview:
4.0 Rating: 123 reviews
Excellent 39%
Very Good 28%
Average 13%
Poor 8%
Terrible 9%
Rating

nadine w, wrote review 13/07/2021

nightmare

checked in here at 4 pm in may 2021 looks like a new place at first everything looks wonderful I step inside to the check in window and the window is cracked sharp edges not good .i get in my room v... more

Owner Response
Girish Patel, Owner at Best Western Plus Orange County, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience at Best Western Plus Orange County. I absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Rating

anitamiracle, wrote review 02/04/2021

A WONDERFUL STAY!

We are on the second floor. We stayed 8 days we have no complaints! The staff super nice! the food good & hot! the rooms quiet! the beds were comfortable,the a/c.. cold! everything was great! Thanks ... more

Rating

367jacquelynr, wrote review 07/08/2020

Terrible

Travel for work and stayed one night in room 111 on 8-4-20. It smelled, Door jam had been broken and door rattled even with dead bolt on, safety latch was missing and 2" gap between door and floor, l... more

Rating

320carlyd, wrote review 21/06/2020

In shock upset disappointed

So me my wife and son decided to rent a room for a night just so we could swim with it being so hot outside but if i would have known what i was spending over a 100 dollars on i would have stayed home... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Hello Esteemed Guest, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.
Rating

cherkay5, wrote review 19/03/2020

excellent

this hotel was really great to stay at, everyone is so nice and rooms are nice and really clean, just remodeled and look so nice, central located and right of interstate. only 10 to 15 minutes from Be... more

Owner Response
bestwesternplusorang, Hotel Manager at Best Western Plus Orange County, responded to this review
Dear Guest, Thank you so very much for sharing your wonderful feedback. It is heart-warming to receive positive comments from our guests. We are delighted to note that you had a pleasant experience with us. I hope you are impressed with the exceptional and warm hospitality extended to you by our team. We look forward to welcoming you back soon again. Sincerely, Hotel Manager.