Best Western Plus Orange County

checked in here at 4 pm in may 2021 looks like a new place at first everything looks wonderful I step inside to the check in window and the window is cracked sharp edges not good .i get in my room very nice but the noise is unbearable people working yelling and hollering well need less to say after an hour I decide to check out ir is no manager on sight and the receptionist tells me I cant have a refund or receipt I can go on and on never again will I stop here. after driving 800 miles I just want to sleep But not here. less

We are on the second floor. We stayed 8 days we have no complaints! The staff super nice! the food good & hot! the rooms quiet! the beds were comfortable,the a/c.. cold! everything was great! Thanks Mr Mike! God bless you all! No complaints! 😄 less

Travel for work and stayed one night in room 111 on 8-4-20. It smelled, Door jam had been broken and door rattled even with dead bolt on, safety latch was missing and 2" gap between door and floor, laminate floor was dirty, bed sheets were like sand paper with balls and lint. Hair dryer did not work so could not wash my hair, hair on the bathroom floor and in tub, lots of dirt behind bathroom door, a little mold on tub surround and I killed a spider in the bathroom. The lady at check-in was nice enough but the man at check-out was not friendly. Should have went on around to the Holliday Inn but was just so tired I didn't but sure will next time. less

So me my wife and son decided to rent a room for a night just so we could swim with it being so hot outside but if i would have known what i was spending over a 100 dollars on i would have stayed home we get there go to check in cant even find my reservations so have to rerent a room so go to the room we are given a room that the lock is broke cant even get into the room niether key would work so go back up front and once again get a different room this room only has one blank on it wouldnt get ever cold in there but that wasnt nothing to what we walked into once we all get dress go go swim in this pretty pool that they have on there web page well i really dont even have to write anything else the pictures will speak for thereselfs couldnt even see the bottom of the pool in spots the algea was so bad we asked if they would at least run the pool cleaner thing so it would get some of it out but they blew us off and just turned the foundation on just really cant believe people would allow us to spend that kind of money on a place they dont even have cleaned up all the way especially with all this virus stuff going on 100 bucks just wasted and to get treated just like we were staying there for free... less

this hotel was really great to stay at, everyone is so nice and rooms are nice and really clean, just remodeled and look so nice, central located and right of interstate. only 10 to 15 minutes from Beaumont Texas. Great place would differently stay here again. less