Excellent hotel, with very friendly staff
22/10/2017 Molesey19, London, United Kingdom
This was our second visit to the Old Tollgate, and this latest stay was even better than the first. On arrival our Best Western Rewards membership was instantly recognised by the friendly receptionist... more
This was our second visit to the Old Tollgate, and this latest stay was even better than the first. On arrival our Best Western Rewards membership was instantly recognised by the friendly receptionist. We had three rooms booked for the weekend, each of which were clean, comfortable and spacious, and the quietness of its location ensured a good nights sleep. There was the usual refreshment tray together with biscuits, and complimentary bottled water.
Breakfast was a self-service buffet, and featured a large variety of both hot and cold dishes together with a selection of fresh fruit and fruit juices. Likewise the lunchtime carvery was absolutely fantastic, and a gastronomical delight. Large variety of meats, seafood, tonnes of vegetables and a large selection of starters and deserts made the meals a memorable experience. All twelve of family party made favourable comments about the overall quality of the carvery and selection of wines. In fact the number of diners both at lunch and in the evening is a testament to the popularity of the carvery. Both the chefs, serving staff, housekeeping, and receptionists were very friendly, professional and efficient, and all seemed keen to ensure guests and diners enjoyed themselves. It’s worth visiting their website to see what discount vouchers are available with regards to the carvery.
The hotel is situated next to Bramber Castle, and has a large car park. For those intending to visit nearby Brighton it’s worth noting there is a frequent bus service from outside the hotel (Bus 2). less
Maggie P, General Manager at Best Western Plus Old Tollgate Hotel, responded to this review
Thank you Molesay19 for taking the time to post your review. We really appreciate your feedback and I will personally pass your comments to the entire team.