Best Western Plus Old Tollgate Hotel and Restaurant

We have just spent a wonderful weekend visiting relatives in the Brighton area and stayed at the Best Western Plus Old Tollgate Hotel. I can thoroughly recommend this hotel. Everything was perfect. The entire staff were very friendly and helpful, especially the ladies on reception and George in the restaurant. The room was spotless and very comfortable and the hotel grounds were well kept and maintained. We had a meal on Sunday in the carvery restaurant and I can easily say that the range of food available was extremely extensive and beautifully cooked and presented, in fact the best carvery I have ever had. The area of Bramber were the hotel is situated is very pretty. We will definitely be staying again on our next visit to the area. less

Probably the most welcoming 3* hotel we've stayed in. The staff were very nice and always helpful. Infinitely better than the likes of a Premier Inn and a much more personal service. Family friendly, nice, well equipped rooms and bathrooms, a handy location (quiet and safe too), large free car park, can provide breakfast, lunch and dinner and they have a lovely garden for when the weather is nice. We were there for 2 nights for a wedding but I wish we had reason to visit again... less

Booked to stay here for glorious Goodwood as Brighton and hove would have been overly busy and parking is both onerous and expensive. Hotel set in lovely village and countryside ample parking, seating in the garden, bar and restaurant were good and staff were pleasant and efficient. We were allocated a first floor room which was right on the road, given the heat the windows had to be open which made this a very noisy room and neither my partner nor I slept much on either of the two night stay. Water not provided in the room unless you purchase it from the mini bar nor was there a fan, much needed in this weather. We had a good sized bathroom with bath and shower over the bath but the water pressure was poor and the temperature control was dubious at best. I had contacted the hotel before arrival to request a taxi price to Goodwood and back and received a prompt acknowledgement that they had forwarded the request to a taxi firm they regularly use and would let me know as soon as the quote came back, I chased it two days before travelling as hadn't had anything from them and didn't get a reply to my chaser email so rang around a few on line and booked someone myself Breakfast was good, plenty of choice and the chef was very chatty and kept an eye on what needed topping up, the carvery in the evening was also good and there was a special offer on which made it good value for money. I would recommend this hotel and would return if in that area again but I would bring my own fan next time and request a room at the rear of the hotel. less

We arrived mid week as we were here to see our family. We have stayed here before and as always the hotel did not disappoint. The room was spotless clean and the friendly reception staff were as helpful as always. Nothing was too much trouble. The breakfast was excellent , hot freshly cooked and the waiting staff were very friendly. We had another great stay and will always stay here when visiting our family. less

Came here after being disappointed with hotel we were at . Desperately needed a room with air con and got one. Fantastic hotel, room and service. Beautiful village full of flowers plus a castle . What more could one want . Tried for a 2nd night but came home as it was fully booked . Now our hotel of choice for Hickstead . less