Best Western Plus Okotoks Inn & Suites

100 Southbank Road, Okotoks, Alberta, T1S 0N3, Canada
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Best Western Plus Okotoks Inn & Suites

The newest hotel in Okotoks, the Best Western Plus Okotoks Inn & Suites is a 100 non-smoking property and is located close to sporting venues and shopping. Guests of the Best Western Plus Okotoks Inn & Suites will enjoy upscale amenities and furnishi show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Okotoks Inn & Suites

Traveller Overview:
4.5 Rating: 387 reviews
Excellent 67%
Very Good 19%
Average 4%
Poor 2%
Terrible 6%
Rating

reidcoaus, wrote review 13/01/2020

Business Stay

The staff were very friendly and sociable. The hotel is very nice. Comfy beds and nice showers. The pool area was nice and the hottub felt good after a cold day out in the field. The price was fai... more

Owner Response
BWPlusOkotoks, Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you taking the time to review the Best Western Plus Okotoks Inn & Suites. We always look for opportunities to make it right and lead the industry in superior customer care. From clean guest rooms, to a variety of hot, fresh breakfast offerings, Telus fibreoptik TV and highspeed internet, indoor pool, hot tub & waterslide, exercise facility, to a team that is engaging, fun and welcoming. We work diligently to be consistent with the brand quality and the property goal is to get the highest score with the service execution, and guest amenities and ensure that we exceed your satisfaction.
Rating

Tracy K, wrote review 11/01/2020

Sufficient, but impossible for group booking

This is your average-jo kinda place. The rooms are clean, the walls a little thin, but fun pool/slide for kids. My biggest problem was trying to do a group booking. I called the front desk, but was to... more

Owner Response
BWPlusOkotoks, Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Our apologies that your experience booking a group block was not to our usual standards. Our Sales Manager did take some time off recently so there was a delay in responding to emails and voice mails. I am pleased to hear that you had a great experience with the pool and waterslide. We get told that it is super fast and a lot of fun by guests of all ages. I hope you will give us another chance in the future. Have a great day!
Rating

SergeLavalee, wrote review 08/01/2020

Very nice hotel

We had to stay there for a few days while waiting for our home furnitures to show up, we moved from another province. The hotel was fantastic, nice room, very comfortable beds, very clean and the pool... more

Owner Response
BWPlusOkotoks, Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
We appreciate your positive feedback regarding the comfort and cleanliness of the hotel. We are pleased you enjoyed your stay with us!
Rating

nd0yle, wrote review 03/01/2020

Clean, Friendly

This hotel is clean in both the common areas and guest suites, the decor is professional and warm (love the fireplace in the lobby). The staff are amazing, really go the extra mile to make sure you ar... more

Owner Response
BWPlusOkotoks, Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you for all of your kind words about our cleanliness as well as our interior. Our team takes great pride in our property, and we appreciate you recognizing this. We're glad you enjoyed your stay, and hope we get to welcome you back again soon.
Rating

dennismK7155YZ, wrote review 20/11/2019

Clean quiet comfortable hotel

Check in during busy period was a bit of a wait but two ladies at counter worked efficiently and thourougly to accommodate guests. Many young familes for hockey weekend kept adequate staff busy. Our g... more

Owner Response
BWPlusOkotoks, Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you for such a great review of the BW Plus Okotoks Inn & Suites. When you surround yourself with great people, great things happen and thank you for taking the time to recognize the amazing job our staff does. We look forward to having you back again as our guest in the very near future.