Best Western Plus Okotoks Inn & Suites

100 Southbank Road, Okotoks, Alberta, T1S 0N3, Canada
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Best Western Plus Okotoks Inn & Suites

The newest hotel in Okotoks, the Best Western Plus Okotoks Inn & Suites is a 100 non-smoking property and is located close to sporting venues and shopping. Guests of the Best Western Plus Okotoks Inn & Suites will enjoy upscale amenities and furnishi show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
100 Southbank Road, Okotoks, Alberta, T1S 0N3, Canada

Reviews of Best Western Plus Okotoks Inn & Suites

Traveller Overview:
4.5 Rating: 410 reviews
Excellent 66%
Very Good 19%
Average 5%
Poor 2%
Terrible 6%
Rating

loriegurnett, wrote review 14/12/2020

Excellent staff

My experience staying here was exceptional from entering the beautifully decorated lobby, to interaction with the front desk staff, to entering our hotel room. Anyone who stays here will love the phen... more

Owner Response
Roanne Bodnarchuk, General Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you very much for your kind review. We look forward to re-opening our breakfast as soon as restrictions have been lifted by Alberta Health Services. Have a wonderful day!
Rating

stvh22020, wrote review 30/11/2020

Wasn’t impressed

I use Best Western the most when I travel. This hotel didn’t live up to the level I’ve grown accustomed to. Dirty reception floor, one staff wasn’t helpful, soaps etc were horrible. I will try another... more

Owner Response
Roanne Bodnarchuk, General Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you for taking time to submit your comments. I am sorry to hear that the lobby floor was dirty on your arrival. We did host the Sheep River Health Trust's Avenue of Trees in the lobby this holiday season. At times, the lobby was busier than normal, however as soon as the people finished viewing all of the trees that were being auctioned off for charity, we did our best to keep up. The amenities used in our Guest Rooms are brand mandated and are used at all Best Western Plus hotels in North America. I apologize that they didn't meet your expectations. Thank you again and have a wonderful day!
Rating

kellymbasaraba, wrote review 14/11/2020

Nice easy and well rested

Very nice hosts and extremely friendly and helpful. Great rooms and were extremely clean and comfortable. Close to all stores for items that one would need for a stay away from home. Definitely lives ... more

Owner Response
Roanne Bodnarchuk, General Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you so much for your comment. It means a lot when you say that we " definitely live up to the Best Western brand". We look forward to welcoming you back. Have a wonderful week!
Rating

bobbiesauder, wrote review 02/11/2020

Great Hotel

10/10. Breakfast was delicious, hot tub was open, Staff was helpful and friendly. Rooms were clean and had everything we needed. The internet was easy to connect to and worked well with no lagging. ... more

Owner Response
Roanne Bodnarchuk, General Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you for taking the time to review us on TripAdvisor, giving us fantastic scores, and choosing to stay at the Best Western Plus Okotoks Inn & Suites. We truly appreciate the loyalty to the brand and look forward to having you back soon.
Rating

Linda C, wrote review 31/10/2020

lovely overnight stay

I took my 2 grandchildren aged 10 and 12 for an overnight stay. We usually go to Mexico once a year and other places in Canada throughout the year, but because of covid we have not travelled in 2020.... more

Owner Response
Roanne Bodnarchuk, General Manager at Best Western Plus Okotoks Inn & Suites, responded to this review
Thank you for letting us know that you had a great stay. I am pleased to hear that your grandchildren enjoyed the pool.