Best Western Plus Oceanside Inn

The Best Western was nicer than we expected. It is a short walking distance to the beach, quiet, and the staff was really friendly. We really enjoyed the bar tender / waitress who has been there for 29 years! less

Hotel is older but has had upgrades done. Short walk to beach. Could walk to water taxi. Several good restaurants in the area. Breakfast included with eggs etc. nice looking pool but we did not use. We stayed one night before a cruise. Comfy bed. Not a bad choice less

Have stayed at this hotel once before a cruise. It is handy to the beach and pier and I appreciate the breakfast buffet. I realize that check in is at 3 pm, but it would be considerate if a little leeway was allowed, as airline arrivals are not always exact. We have stayed at other hotels that got us into a room an hour early. We travel from Ma., I am 80, and was exhausted but we had to lock up our luggage and walk around Spring Break for a couple of hours. I'm sure at least one room was open. Your desk staff is very young and maybe not experienced with good customer service. less

The location and breakfast is pretty good, but the staff is absolutely awful. The front desk people are absolutely awful. From making up charges on our accounts to treating us like trash because we're on spring break (charging us an extra $100 deposit and constantly threatening to not refund it, making us return to the room after checkout to consolidate all our trash even though we piled it together since we weren't given a bag, of course being threatened with our deposits, and many other rude scenarios), the front desk staff literally ruined my day at both check in and check out because the entire time I felt like I was being scammed out of money. We paid the same amount as other travelers not on spring break, yet we were treated like children they were trying to get as much money as possible out of. They wouldn't even let us leave the hotel before they sent someone up to check every inch of our room to make sure they couldn't take away our deposits. Maintenance people would knock on doors sometimes as early as 7:30-8 AM, waking us up constantly as they made their way down the hall since literally everyone was like no come back later. Being woken up that early on vacation is less than ideal and was really aggravating when you could hear it throughout the entire hall. It was absolutely embarrassing for Best Western and I will NEVER be back at any on of their hotels, whether I'm on spring break or not. less

Stayed here twice before and after our cruise; the bathrooms are still small. Going home I foolishly left me tablet in our room. The housekeeping staff found it and when I inquired, already at the gate for my airplane, they confirmed that they had it and could send it to me. After an exchange of emails I'm assured it's on its way! Heartfelt thanks to Carolina Bello, General Manager and Maria Escala, Housekeeping. less