Best Western Plus Oakbrook Inn

My stay was short, but sweet at this Best Western. The staff was helpful and nice. I really enjoyed the breakfast omelet option! The bed was comfortable and this hotel met all my needs. I highly recommend this hotel. less

We arrived to an empty parking lot & the windows on the second floor open with the curtains blowing out. The temperature was low 40. Really made me feel what a bad choice I made. There was a very weird smell in the lobby when we checked a little nervous that maybe the whole hotel smelled like this. But was not the case. Person who checked us in was not very friendly & very hard to understand. The room itself was updated furniture wise but still had a dated feel to it. Breakfast was your typical hotel lukewarm fare. Nothing to write home about. Really don’t know why they have the plus in their name. There was nothing that was outstanding about this hotel. There are other hotels in the area that are much nicer & the same price. less

We stayed here for one Friday night in June. I think the room was pretty nice and the breakfast area was good too, and these things would point to a 4 or 5 star rating, but there were definitely some things I didn't like about this hotel. First, it was hard to find. Its set way back from the road it's on, and the sign to it isnt much bigger than the computer monitor Im using to write this. In case you are driving there, its the second right turn, one one that goes through a parking lot, not the one that goes behind the strip mall. When we checked in, I thought the place was ok, but I did feel a bit lied to. When you look at the pictures on here (that the hotel posted), they made the place look nicer than it was. That green accent light you see in the lobby? I never saw it. I have to give them credit, they did offer free cookies at night, but even at that, they werent as good as the cookies at the hotel we stayed in the previous night. Anyway, I liked the room. It was generally pretty good, but it did have some flaws. When I plugged my phone in to charge it, the connection wasnt consistent and kept turning on and off every few seconds. It was annoying, but I did ultimately get my phone charged. Another weird this is that the floor lamp in our room spontaneously turned itself on after I turned it off - twice. I had to unplug the thing to prevent this from happening a third time. Finally, I was not able to get the wifi to work. All this was just annoying. With all that said, I enjoyed the king sized bed and thought the breakfast the next morning was decent; the French Toast was a nice change from your typical hotel breakfast fare (they also had an omelette bar going). But even at that, the juice machine got my hopes up with a strawberry kiwi juice labelled on it, but it turned out to be water. Bottom line, the hotel is neither good nor bad. It could be good, but they screw up things that almost every other hotel manages to get right (electrical, wifi, juice). However for $110/night, on a night when a La Quinta downtown goes for $500, I'll take it. less

Always enjoy my stay here. Flora at the front desk is warm and welcoming, remembering me from previous trips and anticipating my needs. Outstanding service. Responsive when items need to be taken care of. less

Checking was great! Didn't get asked about express checkout or BWR membership acknowledged, no market, but complimentary water bottles and there was some soda and chips available for purchase. The bathroom had a heat lamp which was cool. But whomever painted the rooms was sloppy. Like there's paint on the granite, I could scrape it off with my fingernails lol. The air conditioner/heater was super loud when it turned on every ten minutes. Very good breakfast. I was told breakfast lady would be there somewhere between 630-7... kinda weird waiting for her but omelettes made to order was nice. Overall I really enjoyed my stay. The night shift guy was nice older gentleman who took the time to talk to me and made me feel welcome. I forget his name, older bald guy. Anyways I really enjoyed my experience and would have no second thoughts about staying again. less