Best Western Plus Oakbrook Inn

Well maintained facility. Very friendly, helpful and welcoming staff. Great deal for price! Breakfast was plentiful and of good variety. Breakfast room was pleasant to dine in. We used this hotel to stay overnight after the moving van emptied our home. Worked wonderfully. less

The employee at check-in was ill, kept coughing all over everything and directly into her hand. The hotel was dirty, the rooms were worse. The room smelled like old damp rot, the sprinkler heads we're just hanging out of ragged open holes in the ceiling, the outlets were cracked and one was partially hanging out of the wall, the attempts at painting were terrible as there was paint all over the outlets and other fixtures. The bed smelled of mildew.There was a couple different events going on in the area which lead to all the hotels being booked up, so the staff mentality at this one was if you don't like it go somewhere else, knowing it really wasn't an option.I left and drove 2 hours to another hotel, rather deal with the inconvenience of a two hour drive than stay in that awful place. less

We needed a place to stay when our flight arrived late in the evening. The hotel was a little farther than hoped from the airport, but the price made it more worthwhile. The gentleman working the night-shift at the front desk didn’t leave us with the greatest impression upon check-in. He was nice enough but was constantly mumbling to himself and often seem confused. The internet had gone done, so he was having problems running our credit card. We ended up having to leave our cc number with him because we were too exhausted after 24-hours of traveling to wait for him anymore. However, we weren’t very comfortable with leaving the information with this individual. The place seemed clean but in need of updating in places. The hallways were very dilapidated, but our room seemed more recently renovated. However, some of the aspects of the room were just odd. The closet had a curtain instead of door or just open space. Also, the lamp seemed to be on a motion sensor, which is nice in theory but confusing if you don’t know what’s happening (see other reviews) and annoying if one person is going to the bathroom in the middle of the night and disturbing others. The breakfast was a little more diverse than comparable hotels. There were two waffle machines, which was convenient, and there was an employee making omelettes. All in all, the place did the job, but I wouldn’t hurry back. less

In addition to being a great suburban place to stay with free breakfast, this Best Western offers made-to-order omelets each morning. Staff is excellent, reminding me of my likely possession of a promotional discount at check-in, and being willing to wait for it until I could locate it in my email. The location is close to I-294, I-88, and just off Ill Route 83 near Hinsdale, Westmont, and Downers Grove, all of which are within 30-35 minutes of the Chicago Loop by train, as well as Oak Brook. less

We stayed at the Best Western Oakbrook Inn in Westmont Illinois. We booked it on line. From the outside I was. Way disappointed. Seemed old and not much to Look at. But nice greeted and got our room earlier than booked. No problem. Room was on the first floor-very nice and clean. What I liked best about this hotel was how quiet it was. We had a long wedding week end and were pretty tired so went to bed early. Not a sound all nite. Up for breakfast and I saw something I have never witnessed at and open breakfast at a regular hotel-a live omelette station. There was a real Person using real eggs to make your choice of any omelet. And she was very nice and efficient. I put veggies in mine and it was delicious. And homemade french toast-yummy. What a nice morning surprise. On our way out we were thanked for staying there and offered a free bottle of water -which we took. Highly recommend!! less