Best Western Plus Oak Mountain Inn

The staff was helpful and knowledgeable of the surrounding area. I was able to plan when I would try to get through Birmingham in the morning. The coffee was welcome after driving all day. It is easy to get back on the interstate from this location. less

My wife and I were booked into the inn for two nights. We were greeted by a friendly deskk clerk and quickly checked in. Our king bedroom was on the 2nd floor. It was very clean and ready for us. Everyone was very curteous and quick with a greeting and information about the area. It was a pleasure to be there. less

We werecokn a very long trip and needed a place like home..and this was it. We really liked how there was cookies,fruit and coffee..tea..water available 24/7. The breakfast was way better than any restaurants with a wonderful selection for any diet. less

We always stay at this hotel on our way to Florida. It is close to the interstate with easy access on and off. Plenty of restaurants are in the area. The girls at the front desk were friendly when we checked in, with no problems. We had requested a room away from elevators and vending machines, and in a quiet area. They got us the best room they could to suit our requests. Yes, there is highway noise, as it is right next to the interstate, but we will run the fan in the room, and it will block some of the noise. The room was very clean. Wifi worked great, and had a large flat screen TV with numerous channels. The bed was quite comfortable, and we had plenty of pillows, towels. Breakfast was the usual with waffles, sausage patties, eggs, biscuits and gravy for hot entrees. Yogurt, various juices, coffee, tea, breakfast cereals, bagels, muffins, and fresh fruit was also served. I wish I had gotten the name of the girl working the breakfast area. She was very, very friendly, and worked hard to keep the area clean, and all items fully stocked. Even the cleaning personnel, were also very, very friendly. When we checked out in the morning, the girl at the desk, does need some lessons in customer service. She was not friendly at all, and I feel like we had bothered her by coming to the desk. Other than that, we had no issues, and will return again. less

The hotel is dated but it's fine for a quick overnight. The staff is friendly and helpful. The breakfast is good. They have my favorite(Biscuits and Gravy). The pool was dirty and while I understand this time of year they don't use it, it's an eyesore. It should be drained, cleaned or covered. The light in bathroom activates fan and it's noisy and annoying. You have to listen to the exhaust fan the entire time you are in the bathroom. When you book online or on your mobile the price doesn't reflect additional taxes. Two times my email confirmation regarding price isn't correct and the bill ends up being more. When I asked about it, it's something about an additional tax for a stadium(I think it was) they are building. This time is was almost $3.00 more which isn't much but it's a little frustrating. less