Don't waste your money
06/11/2017 kkyadav_raoshab, Jaipur District, India
I visited best western plus with my wife hospitality was pathetic, staff was very disrespectful to our guests and even asked them to leave.Would not recommend you to visit this hotel Staff needs alot ... more
I visited best western plus with my wife hospitality was pathetic, staff was very disrespectful to our guests and even asked them to leave.Would not recommend you to visit this hotel Staff needs alot of improvement in every manner... n not makes faces when a guest has an issue... staffs are not all active and least interested in solving issues less
hotel76565, General Manager at Best Western Plus O2, responded to this review
Thank you for putting your reviews and sharing your experience with us. We regret the specific inconvenience encountered by you during your visit with us. We are trying to investigate the situation but cannot locate any booking under said name.
Its unbearable for me that your guests were asked to leave but the hotel only dishonors the booking in case of unregistered/ unmarried couples.
Kindly suggest us with the exact details of your visit in order to clearly understand the scenario and to assure you, in the coming times, we will be able to offer a much better product to exceed your expectations.
We look forward to serve you again soon at Best Western Plus O2, Indore.
Best Western Plus O2.