BEST WESTERN PLUS O2

Had been to a party of friends arranged in a exclusive hall . The overall get up of hotel is good , the service was with smile and food was also good. The hotel is located in heart of city and very close to railway station. less

Stayed here from May 13 to May 15, 2019. Here are my observations: The Property: ============================================ Located on the main road in a decent locality. Two properties, the front one getting into renovation. A gym and a lush swimming pool - my primary requirements. (As luck would have it, neither of it was functional). The Principals: ============================================ The GM, Mr Sanjeev Kumar, came across as a very humble person. We sat, we talked, and we consulted each other. It has been two years since he has joined the place, and there are already some great plans being executed for the property. I learnt that he is in charge of O2 clubs as well, four in number at the moment. From the looks of it, he seemed to be doing an excellent job of the tasks assigned to him. The Place: ============================================ 1) A large clean room. Decent leg space. 2) Twin beds. Lumpy pillows and a decent mattress. Good sleep quality. 3) Extremely well lit. No complaints there. 4) Excellent view from the large glass pane. Roadside view. Scenic. 5) Decent size bathroom. Adequate frills. The bathroom was separated by a nylon curtain. Good Bathing quality. 6) 32 inch LCD TV. Didn’t check for HD Channels. 7) Excellently working wifi. Excellently working Ac. 8) Adequate charging points by the bedside. The Platter: ============================================ Super thrilled with the food here. Got an opportunity to meet the 25 year something young and enthusiastic Suresh, the Sous chef of the place. The buffet dinner was a delight. STARTERS VEG: Mini Hara Bhara Kebab, Pesto Paneer Tikka, Corn Flakes Coated Roll. STARTERS NON VEG: Spicy Lemon Chicken, Fish Amritsari, Kung Pao Chicken (I was treated with a special Prawns preparation custom made for me). SOUPS: Sweet corn Vegetable soup, Chicken Broth. NON VEG MAINS: Mutton Mint Masala, Hyderabadi Chicken Biryani, Fish in Oyster Sauce VEG MAINS: Paneer Kolhapuri, Angoori Kofta, Veg Hariyali, Jaipuri Bhindi, RICE: Jeera Peas Pulao, Steamed Rice, Dal Tadka ORIENTAL: Cauliflower Manchurian, Exotic Veg in Red Wine Sauce, Cottage Cheese Hakka Noodles, Pasta in Alfredo Sauce Desserts: White Chocolate Balls, Coffee Jam Slice, Kiwi Mousse, Hot Chocolate Brownie, Lancha, Cherry Roll, Mysore Pak, Chocolate Barfi The Postlude: ============================================ The people are a winner here. And it seems to be flowing right from the top. The Restaurant Manager Vinod, the Executive Chef, the front office lady Chitra Ramani – all came across as gems. The grouse of a non-working pool soon faded away. Am definitely going to patronise this place again and again. less

Beautiful property in the heart of business hub but away from noise. Beautiful rooms and all restaurants and having good disco. Nights are lively. Staff is excellent. Buffet breakfast was too delicious and variety. Loving the same and will stay again less

Decent property in main city. You can cover both Dewas and Pithmpur from here. Rooms are decent sized with neat and clean. Bathroom area is very small. That is only bad part of this hotel. Food quality is nice. Breakfast has good options for Veg and Non Veg less

We stayed at this hotel in Feb 2019 and had a very good experience. The room was very good - we got an executive suite. The service was excellent. Particularly Aniket who took us to our room on checking in gave us all the info without missing anything- his communication and courtesy were impeccable. Dinesh at the front desk who followed up on our travel requirements (car) was also fantastic. He took complete ownership for what he did. I suffer from several allergies, nevertheless great care was taken to make dishes suitable for me. All in all, a very good experience.The only area of improvement was that the hotel has "smoking" executive suites even on non smoking floors. We stayed on floor 2. This results in a smell of old tobacco which is obnoxious in the carpeted corridors. I would suggest keeping the entire floor "non smoking" including the corner suites. less