Convenient Location with Small Rooms
05/09/2017 Anit1980, Kolkata, India
Hotel is Conveniently located in South Tukoganj & closer to the main attractions. Railways Station is very near & Airport is around 30 minutes approx from the Hotel. Rooms are small although I was giv... more
Hotel is Conveniently located in South Tukoganj & closer to the main attractions. Railways Station is very near & Airport is around 30 minutes approx from the Hotel. Rooms are small although I was give a Suite room to stay but still i felt the size to be smaller as compered to other Hotels. Breakfast spread is not that great & unfortunately they couldn't make tailor made arrangements requested for. Ambience is OK less
hotel76565, General Manager at Best Western Plus O2, responded to this review
It is our great pleasure to have you stay with us. We have specifically noted the feedback shared by you about our hotel on the Trip Advisor community. I assure in the coming times, we will be able to offer a much better product to exceed your expectations. We regret the specific inconvenience encountered by you during your stay.
However, we are delighted to see that our property location met your expectations in every way. That has always been our endeavor at Best Western Plus O2, Indore and your encouraging words have only fueled us further. We have a great team at the hotel, who are always willing to go that extra mile to deliver "straight from the heart" service to our guests. The biggest satisfaction for us is to see joy and smile on your face. Your encouraging words will go long way to keep the team motivated and we assure you that it will be our constant endeavor to provide warm and personalized hospitality to our guests.
We look forward to welcoming you again soon.
Best Western Plus O2.