BEST WESTERN PLUS O2

Excellent stay and very co-operative staff. Very convenient to stay as the hotel is in the middle of the city. Food was good and the services were quite guest friendly. It was like staying at home and very comfortable. less

Room quality was ok. The view was pathetic . Overlooking residence. The room was not v well lit.bathroom average . Positives -staff v helpful and courteous.Food spread was very good. Swimming pool food and the pool keeper /trainer was helpful. Banquet was nice. Pick up n drop nicely managed from the airport I think they should renovate the dull lighting in the room and bathroom and give it a facelift and make it peppy less

It was a family visit there very recently,with fabulous interiors,okayish food and disgusting attitudes of the staff,my advice to best western is that they should not enlist themselves in hospitality business at all,the terrible attitude shown by best western towards its guests coming through two wheelers..really show how the guests are judged by their automobiles..the guards didn't let our guests even stand on their porch because they had two wheelers(FYI best western,two wheeler owners were the ones who paid the bill..just in case you thought they weren't worth your services..) and then there was the terrible case of a dictated review,where we were made to change the review because the staff got worried that the real deal would go to their MD..really nicely done👏🏻 less

Hada terrible night on first day with had to move 4 rooms in the back wing - somewhere ac did not work, somewhere it was too noisy, somewhere the ac made noise like a motor. Staff was apologetic and helpful but what can it do with the building problem. Next day got room in front wing but the lobby area cause a lot of echo and every door opening closing can be heard, and the guest sitting in lobby gave terrible time. Had to literally shout at duty manager at midnight to stop this who was very apologetic. The little Hugh volume made everyone one doors and see what happened, that's the disturbance due to echo. Thereafter the staff tried to take extra care and do their best to make my stay comfortable but overall sound issue and ac issues did remain. Overall not good building structure, but good hospitality. Not at all value for money. less

Hotel has a great location. Property looks bit old but maintained well. Its located close major areas of the city. The buffet dinner and breakfast are as per industry standard. The hotel lobby gives a good feel. It's worth the price. less