Am definitely going to patronise this place again and again.
Stayed here from May 13 to May 15, 2019.
Here are my observations:
Located on the main road in a decent locality. Two properties, the front one getting into renovation. A gym and a lush swimming pool - my primary requirements. (As luck would have it, neither of it was functional).
The GM, Mr Sanjeev Kumar, came across as a very humble person. We sat, we talked, and we consulted each other. It has been two years since he has joined the place, and there are already some great plans being executed for the property. I learnt that he is in charge of O2 clubs as well, four in number at the moment. From the looks of it, he seemed to be doing an excellent job of the tasks assigned to him.
1) A large clean room. Decent leg space.
2) Twin beds. Lumpy pillows and a decent mattress. Good sleep quality.
3) Extremely well lit. No complaints there.
4) Excellent view from the large glass pane. Roadside view. Scenic.
5) Decent size bathroom. Adequate frills. The bathroom was separated by a nylon curtain. Good Bathing quality.
6) 32 inch LCD TV. Didn’t check for HD Channels.
7) Excellently working wifi. Excellently working Ac.
8) Adequate charging points by the bedside.
Super thrilled with the food here.
Got an opportunity to meet the 25 year something young and enthusiastic Suresh, the Sous chef of the place. The buffet dinner was a delight.
STARTERS VEG: Mini Hara Bhara Kebab, Pesto Paneer Tikka, Corn Flakes Coated Roll.
STARTERS NON VEG: Spicy Lemon Chicken, Fish Amritsari, Kung Pao Chicken (I was treated with a special Prawns preparation custom made for me).
SOUPS: Sweet corn Vegetable soup, Chicken Broth.
NON VEG MAINS: Mutton Mint Masala, Hyderabadi Chicken Biryani, Fish in Oyster Sauce
VEG MAINS: Paneer Kolhapuri, Angoori Kofta, Veg Hariyali, Jaipuri Bhindi,
RICE: Jeera Peas Pulao, Steamed Rice, Dal Tadka
ORIENTAL: Cauliflower Manchurian, Exotic Veg in Red Wine Sauce, Cottage Cheese Hakka Noodles, Pasta in Alfredo Sauce
Desserts: White Chocolate Balls, Coffee Jam Slice, Kiwi Mousse, Hot Chocolate Brownie, Lancha, Cherry Roll, Mysore Pak, Chocolate Barfi
The people are a winner here. And it seems to be flowing right from the top. The Restaurant Manager Vinod, the Executive Chef, the front office lady Chitra Ramani – all came across as gems. The grouse of a non-working pool soon faded away. Am definitely going to patronise this place again and again. less
hotel76565, General Manager at Best Western Plus O2, responded to this review
It is our great pleasure to have you stay with us. We are delighted that you experienced the quality and service substantial. Thank you for recommending our hotel to the TriAdvisor community.
It is indeed delightful to see that our services exceeded your expectations in every way. That has always been our endeavor at Best Western Plus O2, Indore and your encouraging words have only fueled us further! We have a great team at the hotels, which are always willing to go that extra mile to deliver "straight from the heart" service to our guests.
At Best Western Plus O2 Indore, our constant effort is to make it little bit better for our patrons every day. The biggest satisfaction for us to see joy and smile on your face. Encouraging words like these ones go long way to keep the team motivated and we assure you that it will be our constant endeavor to provide warm and personalized hospitality to all our guests.
We look forward to serve you again soon at Best Western Plus O2, Indore.
Best Western Plus O2.