Best Western Plus NorWester Hotel & Conference Centre

2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada
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Best Western Plus NorWester Hotel & Conference Centre

Discover the tranquility that Thunder Bay has to offer just a short drive from the city center. The Best Western Plus NorWester Hotel & Conference Centre is surrounded by the scenic NorWester Mountains, offering breathtaking views right from the comf show more

Pets not accepted
Check-in & Check out14:30:00 | 11:30:00
2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada

Reviews of Best Western Plus NorWester Hotel & Conference Centre

Traveller Overview:
4.5 Rating: 1169 reviews
Excellent 64%
Very Good 25%
Average 6%
Poor 2%
Terrible 1%
Rating

swahs2021, wrote review 19/04/2021

Excellent

Excellent service, was greeted by the front desk in a courteous manner. The hotel accommodated our requests for special breakfasts and gave us a room that could allow for a service dog. We are regula... more

Rating

WinnipegNewman, wrote review 16/04/2021

Expectations during difficult times

We have enjoyed 2 overnight stays at the Nor'wester since the covid restrictions have come into force. On both occasions, the hotel met our expectations & we intend to book another stay in late May. ... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Wow you have made our day! Thank you for recognizing our commitment to you, our guest. Your health and safety is paramount to us. Meeting and exceeding your expectations is what our staff strive to do each and every day. During this pandemic I commend our staff's efforts to ensure that they meet the commitment of "Ultra Clean". Your opinion is important to our success and we truly appreciate your kind comments and more importantly your loyalty to our property. We look forward to serving you for future visits to Thunder Bay. Be safe, be well. Sincerely, Roberta Sawchyn, CHA General Manager
Rating

Laura M, wrote review 16/04/2021

Once again, top notch!

Have made this hotel our go to accommodations when travelling to and from Thunder Bay. Accommodations and service are exceptional! Michelle at the desk is the best! Always pleasant and helpful. Hi... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Laura How delightful to read your tripadvisor review this morning. Thank you for your loyalty to Best Western and specifically to our Best Western Plus property. We also thank you for trusting us with your travel accommodations. We truly appreciate you complimenting our staff on their commitment to custom service. I will be sure to let Michelle know that her commitment does not go unnoticed by you our guest. Thank you for making us your home away from home. We look forward to serving you for future visits to Thunder Bay. Take care and be safe. Sincerely Roberta Sawchyn, CHA General Manager
Rating

M6555XUwendyl, wrote review 31/03/2021

great stay

Stayed in this hotel just a quick stop but so glad we stayed price was right staff were great what more do you want clean room yes. This is a place that is worth the stay beds were comfortable the roo... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Wendyl Thank you for having your "Quick Stop" with our hotel. There are many choices in Thunder Bay but I am delighted to hear that we met and exceeded your expectations. Thank you too for complimenting our staff on their commitment to superior customer care. Your comfort and safety are important to us and I am glad to know that you found our beds so comfortable and that our rooms are so clean. Our commitment to Ultra Clean is so important during this pandemic. We look forward to serving you for future stop overs in Thunder Bay. Be well and Happy Easter. Sincerely Roberta Sawchyn, CHA General Manager
Rating

Jason00171, wrote review 23/03/2021

Amazing Stay

This was my first time at the Norwester. The staff are all friendly and go above and beyond to ensure your stay is comfortable. Its a few minutes from the airport and a bit secluded to offer you peace... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Jason Thank you for this wonderful tripadvisor review. Your opinions are important to us and to our success. Your comfort and safety is paramount especially during this time of the covid pandemic. I am delighted that we met and exceeded your expectations during your extended stay with us. We look forward to serving you for future business and leisure trips to Thunder Bay. Thank you for your business and kind words. Sincerely, Roberta Sawchyn, CHA General Manager