Expectations during difficult times
We have enjoyed 2 overnight stays at the Nor'wester since the covid restrictions have come into force. On both occasions, the hotel met our expectations & we intend to book another stay in late May. ... more
We have enjoyed 2 overnight stays at the Nor'wester since the covid restrictions have come into force. On both occasions, the hotel met our expectations & we intend to book another stay in late May. These times are difficult for those who must travel & for the hotel industry. The Nor'Wester is doing a good job. less
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day
Wow you have made our day! Thank you for recognizing our commitment to you, our guest. Your health and safety is paramount to us. Meeting and exceeding your expectations is what our staff strive to do each and every day. During this pandemic I commend our staff's efforts to ensure that they meet the commitment of "Ultra Clean". Your opinion is important to our success and we truly appreciate your kind comments and more importantly your loyalty to our property. We look forward to serving you for future visits to Thunder Bay.
Be safe, be well.
Sincerely,
Roberta Sawchyn, CHA
General Manager