Best Western Plus NorWester Hotel & Conference Centre

2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada
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Best Western Plus NorWester Hotel & Conference Centre

Discover the tranquility that Thunder Bay has to offer just a short drive from the city center. The Best Western Plus NorWester Hotel & Conference Centre is surrounded by the scenic NorWester Mountains, offering breathtaking views right from the comf show more

Pets not accepted
Check-in & Check out14:30:00 | 11:30:00

Reviews of Best Western Plus NorWester Hotel & Conference Centre

Traveller Overview:
4.5 Rating: 1127 reviews
Excellent 63%
Very Good 26%
Average 6%
Poor 2%
Terrible 1%
Rating

StEpHuLAr21, wrote review 30/04/2020

Excellent

Stayed here during the Coronavirus pandemic. Extra attention to cleaning/disinfecting and great practices put in place. Rooms were extremely clean and very comfortable. Staff are incredibly friendly a... more

Rating

WinnipegNewman, wrote review 23/04/2020

Just overnight but a great stay

We needed to stay in a hotel with a restaurant. The hotel met all our expectations & then some. We think it was well worth the little extra effort to travel to this hotel & will stay again. Our room... more

Rating

1974TR6, wrote review 17/03/2020

Attentive Staff

I had a small issue and staff member corrected it and their resolution exceeded my expectations. All of my interactions with staff at this hotel were very positive. The hotel was very clean and the r... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Meeting and exceeding your expectations is what our staff try to achieve with guests. Thank you for recognizing their efforts in customer care. I will be sure to let them know that their efforts do not go unnoticed by you our guest. Thank you for choosing to stay with us, your business and opinion is vital to our success. We certainly hope that we will be your hotel of choice when visiting the Thunder Bay area in the future. During these very difficult times in the world due to Covid 19 be healthy and safe. Sincerely Roberta Sawchyn, CHA General Manager
Rating

jmac951, wrote review 14/03/2020

A gem of a place

Clean, fresh, comfortable and well-kept hotel with great service from every staff member and darn good food. The establishment takes itself and its guests very seriously. Highly recommend this place f... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Thank you for your wonderful review on tripadvisor. Your opinion is important to our success as is your business. We thank you for choosing to stay with us and I am delighted that we met and exceeded your expectations. I will be sure to express to our staff your pleasure with their commitment to leading the industry in customer care. I will be sure to also pass on to the chef how much you enjoyed our food offerings. During these unsettled times stay healthy and safe. Remember we will be here when your travel plans resume. We look forward to serving you for future visits. Sincerely Roberta Sawchyn, CHA General Manager
Rating

sarahginny2020, wrote review 09/03/2020

Excellent Stay

Our room was nice and clean. Staff were friendly and personable! Restaurant food was great and fast. The view was amazing and being able to park next to our room was a comfort. My daughter had a compe... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Morning Sarah Thank you for choosing to stay with us for your daughter's skating competition recently. I hope she enjoyed her competition. I am delighted that our property met and exceeded your expectations. Thank you for complimenting our staff on their customer service. I will be sure to let them know that their daily efforts do not go unnoticed by you our guest. I will also let the chef and staff know how much you appreciated their food and service. Your business is important to our success and we look forward to having you stay with us for future Thunder Bay visits and competitions. Sincerely Roberta Sawchyn, CHA General Manager