Best Western Plus NorWester Hotel & Conference Centre

2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada
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Best Western Plus NorWester Hotel & Conference Centre

Discover the tranquility that Thunder Bay has to offer just a short drive from the city center. The Best Western Plus NorWester Hotel & Conference Centre is surrounded by the scenic NorWester Mountains, offering breathtaking views right from the comf show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:30:00 | 11:30:00

Reviews of Best Western Plus NorWester Hotel & Conference Centre

Traveller Overview:
4.5 Rating: 1116 reviews
Excellent 63%
Very Good 26%
Average 6%
Poor 2%
Terrible 1%
Rating

katrinavalliere, wrote review 24/12/2019

Holiday

Very friendly staff. Front desk personal was a great face to talk to each day. Great view from the rooms and from the restaurant. Very quiet in the rooms, sound did not travel through the walls!l. Wo... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Katrina Thank you for choosing to stay with us and for taking the time to review our property with tripadvisor. Your opinion is important to our success. I am delighted that we were such a positive addition to your holiday. Thank you for complimenting our front desk staff on being so friendly and caring. We hope we can serve you for future visits to Thunder Bay. Happy New Year to you and yours, Roberta Sawchyn, CHA General Manager
Rating

erniedes, wrote review 18/12/2019

Always a great stay

Upon arrival there was some confusion as to what room we were supposed to be checking into as my reservation had apparently changed a few times. I had originally booked a smaller suite, but when we a... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Happy Holidays Pleasant surprises are always a treat when travelling! I am delighted that we were able to upgrade you to the Spa Suite so you could experience our product offerings. I am glad you were so comfortable. Thank you for complimenting our staff on their commitment to superior customer care. We look forward to having you come and enjoy the suite once again for your anniversary. Happy New Year!! Wishing you and yours good health, happiness and prosperity for 2020. Roberta Sawchyn, CHA General Manager
Rating

Roving16704150954, wrote review 14/12/2019

Best Western Norwestor Thunder Bay ON

Wonderful location - quiet, very clean and modern rooms and wonderful restaurant. Outstanding customer service staff. Stay there almost once a month and is our preferred location in Thunder Bay. W... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Thank you for your continued loyalty to our hotel. We appreciate your business. Thank you too for complimenting our decor and commitment to ultra clean. More importantly, your recognition of our staff's commitment to superior customer care is paramount to our success. I will be sure to let them know that their efforts do not go unnoticed by you our loyal guest. We look forward to your return and serving you. Happy New Year to you and yours and wishing you good health, happiness and success in 2020. Roberta Sawchyn, CHA General Manager
Rating

Edna A, wrote review 01/12/2019

wonderful weekend

We were here for a wedding reception and had a great time. Staff were very friendly and accommodating from phone reservation to check out. Older hotel but has been updated well. Quiet area but conveni... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Edna Thank you for your complimentary comments especially praising our staff on their commitment to Superior Customer Care. Weddings are always a great occasion for family and friends to reconnect. I am delighted that we met and exceeded your expectations. I will be sure to let the chef know how happy you were with our food offerings. I am not sure if you are referring to the bar at the wedding or the bar in the restaurant. Assuming the restaurant closing at 11:00 pm. The wedding bar would close at the mandated time according to our liquor license. Glad everyone had a great time. Happy Holidays to you and yours, Roberta Sawchyn, CHA General Manager
Rating

lappe508, wrote review 26/11/2019

wedding

Was there for our nieces wedding. Everything was great, food was delicious and room was very clean and comfortable. Although we did get charged for a tablecloth my great nephew (bride and groom's son)... more

Owner Response
BWNorwesterHotel, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Weddings are such a beautiful occasion for family and friends. I would personally like to thank your family for entrusting our hotel for your nieces wedding. We certainly appreciate your wonderful comments about our service and food. I am delighted that we met and exceeded your families expectations. Happy Holidays Roberta Sawchyn, CHA General Manager