Best Western Plus NorWester Hotel & Conference Centre

2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada
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Best Western Plus NorWester Hotel & Conference Centre

Discover the tranquility that Thunder Bay has to offer just a short drive from the city center. The Best Western Plus NorWester Hotel & Conference Centre is surrounded by the scenic NorWester Mountains, offering breathtaking views right from the comf show more

Pets not accepted
Check-in & Check out14:30:00 | 11:30:00
2080 Highway #61, Thunder Bay, Ontario, P7J 1B8, Canada

Reviews of Best Western Plus NorWester Hotel & Conference Centre

Traveller Overview:
4.5 Rating: 1158 reviews
Excellent 64%
Very Good 25%
Average 6%
Poor 2%
Terrible 1%
Rating

Ron K, wrote review 11/01/2021

Peaceful & Enjoyable Suites

The hotel suites do not disappoint. They are spacious, updated and clean. The oversized shower room on main floor suite is amazing. Room #143 is worth requesting. Double sink bathroom. There is good c... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Ron I am so glad that you enjoyed one of our luxurious spa suites so immensely (146). Your comfort and enjoyment is important to us. During these trying times a little staycation is sometimes what is needed to forget the outside world and just relax if only for one night. Thank you for complimenting our staff on their commitment to ultra clean especially during Covid 19. I am delighted that our hotel and scenic mountain location was able to offer you just what you needed for your staycation. Thanks for the wonderful review. Be safe and we are here to serve you. Roberta Sawchyn, CHA General Manager
Rating

Laura M, wrote review 10/01/2021

Wonderful Stay

Very pleasant end to a frustrating day. Highly recommend a stay at the Best Western Plus Nor’Wester. Will definitely stay again next time we are in Thunder Bay. After a day of cancelled flights and... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Laura Oh my I am so sorry that you were having such a difficult travel day. I am delighted to hear from you that we could make your day just a little better. Our staff have a commitment to Superior Customer Care and to us that means being intuitive to our guests needs in any given situation. Thank you for complimenting our staff on their commitment to ultra clean as well as our food offerings. Your opinion is important to us and Best Western. I am so glad we were a positive end to what was otherwise a difficult day. Thank you for trusting us with your hotel stay while in Thunder Bay. Be safe and we look forward to serving you for future stays while in Thunder Bay. Sincerely, Roberta Sawchyn, CHA General Manager
Rating

RWcanada, wrote review 26/12/2020

Very hospitable and great property to stay at. Everyone trying so hard in this pandemic era. Free breakfast was first ra

Everyone tried so hard to make my stay as comfortable as possible. Free breakfast was first rate. In this COVID-19 era I felt safe in the environment provided. Some of the facilities were listed becau... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Thank you for choosing to stay with us and for this wonderful review. Your health and safety is our main priority especially during these trying times of Covid. Thank you for complimenting our staff on their efforts to keep you safe and comfortable. I will be sure to let the chef and restaurant staff know how much you enjoyed your hot served complimentary breakfast. We apologize that due to covid the pool and gym were not open. Lets all hope that on your next visit to our property that the world is back to normal operations. Be safe and we look forward to seeing you. Sincerely, Roberta Sawchyn, CHA General Manager
Rating

joefrommarathon, wrote review 19/12/2020

Best of Best Western

I received an upgrade as a BWRewards member to a lovely room. I had a bit of trouble with the TV and when front of house staff could not help and Covid policy was going to get in the way of a repair I... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Good Day Joe We certainly consider you a friend of the Nor'Wester not just a client. We like to treat you as a guest in our home. Your comfort and satisfaction is very important. Sometimes equipment fails and yes during this time of covid it becomes a little more difficult to attend to an occupied room. I am delighted that we were able to accommodate you in one of our luxury suites for your comfort and enjoyment. Thank you for complimenting our staff on always delivering on Superior Customer Care. Your opinion is vital to our success. We sincerely thank you for your loyalty to Best Western and specifically our property here in Thunder Bay. Stay safe during these trying times. Sincerely Roberta Sawchyn, CHA General Manager '
Rating

Daniel M, wrote review 19/12/2020

Our go-to Hotel when staying in Thunder Bay

Best Western Hotels is our brand of hotels and when in Thunder Bay, we stay at the Best Western Norwester Hotel. Extra clean, quiet hotel with friendly professional staff, comfortable rooms & beds. Th... more

Owner Response
ROBERTA SAWCHYN, General Manager at Best Western Plus Nor'Wester Hotel & Conference Centre, responded to this review
Happy New Year Daniel Thank you for your loyalty to Best Western, we appreciate and value your business. Your opinion of our property is important to our success. Thank you for complimenting our housekeeping staff for their commitment to ultra clean and our chef and his team for presenting and preparing quality food products. Your comfort is paramount and we are delighted that when you travel to Thunder Bay the Best Western Plus Nor'Wester is your hotel of choice. We look forward to your return. Sincerely, Roberta Sawchyn, CHA General Manager