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Best Western Plus NorWester Hotel & Conference Centre

AAA - 3 Diamond

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Discover the tranquility that Thunder Bay has to offer just a short drive from the city center. The Best Western Plus NorWester Hotel & Conference Centre is surrounded by the scenic NorWester Mountains, offering breathtaking views right from the comfort of your room. Whether traveling for business or for pleasure, this award-winning hotel has it all! We provide guests with exceptional customer care, superb, full-service amenities and an unbeatable NorWester Mountain location. Guests will be treated to spacious guest rooms featuring premium television and free high-speed wireless Internet access. Suites are available to accommodate the entire family. The Cliffhanger Restaurant & Bar offers one of the largest patio areas that captures the panoramic view of the mountains. For a more comfortable stay on the road, this Ontario hotel features an indoor swimming pool, hot tub, private steam and sauna rooms and a fitness center. Business travelers will appreciate our fiber high-speed Internet as well as full-service conference and meeting space that can accommodate up to 360 people. The picturesque and peaceful atmosphere of this conference destination will enhance any meeting and increase delegate participation and concentration. Enjoy a peaceful afternoon picnicking with the family in Fort William Historical Park, playing a round of golf at Fort William Country Club or in the winter, skiing Loch Lomond Ski Area. Catch an exciting sporting event at nearby Thunder Bay Tournament Centre. Ski fanatics will appreciate being situated so close to Kamview Nordic Ski Centre. The Best Western Plus NorWester Hotel & Conference Centre frequently hosts guests in town attending conferences, hockey tournaments and antique car shows. The friendly, helpful staff at the Best Western Plus NorWester Hotel & Conference Centre is ready to ensure a comfortable and memorable stay in Thunder Bay, Ontario. Make a reservation today and save!

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Location

2080 Highway #61
Thunder Bay
Ontario
P7J 1B8
Canada
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
14:30:00 | 11:30:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type P7J 1B8

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Address
2080 Highway #61
Thunder Bay
Ontario
P7J 1B8
Canada


What's nearby?

Recreation

  • 59.00 kilometer(s) from Grand Portage, Minnesota, USA

  • 128 kilometer(s) from Grand Marais, Minnesota, USA

  • 209 kilometer(s) from Schreiber

  • 224 kilometer(s) from Terrace Bay

  • 261 kilometer(s) from Two Harbours, Minnesota, USA

  • 305 kilometer(s) from Duluth, Minnesota, USA

  • 306 kilometer(s) from Marathon

  • 357 kilometer(s) from Dryden

  • 483 kilometer(s) from Wawa

  • 562 kilometer(s) from Kenora

  • 702 kilometer(s) from Winnipeg, Manitoba

  • 716 kilometer(s) from Sault Ste. Marie

  • 7.80 kilometer(s) from Resolute Forest Products, pulp and paper mill

  • 7.90 kilometer(s) from Bombardier Transportation

  • 12.00 kilometer(s) from Confederation College, College

  • 17.00 kilometer(s) from Lakehead University, University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 1025 traveller reviews
Rating: 5 641
Rating: 4 274
Rating: 3 69
Rating: 2 24
Rating: 1 17
Rating

Fantastic stay!

10/01/2019 Sightsee372022,

We stayed at the Nor'Wester for a family visit. Cleanliness and service were impeccable. Location is a little out of the city, but beautiful. I wouldn't hesitate to recommend to others or stay here... more

Rating

Nice place

06/01/2019 OnAir65966053088, Thunder Bay, Canada

Cozy rustic setting. Great service. Convenient parking. Very comfortable rooms and beds. No amenities missing. Awesome scenery. Wonderful fairly priced restaurant. Nice cold roomy fridge. Close to h... more

Owner Response
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this review
Good Day Thank you for your wonderful TripAdvisor review I am delighted to hear how comfortable you were staying at our property. Also thank you for recognizing our staff's great service. Your opinion is important to our success. We look forward to serving you for future visits to our beautiful mountain location. Happy New Year Roberta Sawchyn, CHA General Manager
Rating

Wonderful place to stay!

30/12/2018 Explorer03153971250, Devlin, Canada

I truly enjoy staying at the Norwester Best Western location. They always treat me like royalty...and I usually get a complementary room upgrade! Very accommodating staff and the restaurant serves the... more

Owner Response
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this review
Happy New Year You are "Royalty" to us. Delivering on Superior Customer Care is what our staff endeavor to do each and every day. Thank you for recognizing their efforts. I will be sure to let the chef know how much you enjoy the Finnish pancakes. We hope to serve you during 2019. Have a happy and healthy New Year. Roberta Sawchyn, CHA General Manager
Rating

Rough Time

17/11/2018 blackBulwark, Sault Ste. Marie, Canada

Was over a few hours, only slept a few hours. The heater is terrible, its range is around 5 degrees, which is unacceptable.... unless you are impervious to those types of temperatures changes. I, ... more

Owner Response
Customer R, Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this review
Good Day May I first say that I thank you for complimenting our design and restaurant offerings. I appreciate the opportunity to respond to your concerns. As you may be aware the majority of our tripadvisor comments are very very positive so your concerns are very important to me. My office is located in the front lobby and on occasion the chlorine smell from the pool is sometimes noticeable if it has been very busy in the pool and more chemicals have to be added. We have very strick testing rules from the Health Unit and our levels are taken hourly. We are not allowed to be over a certain level at any time so I am sure that the day you were here may have been very busy and we had just added chemicals. My front desk staff or myself have never experienced watery eyes or strong odors from the pool however I do appreciate that you may be sensitive to the chlorine and I apologize that it had this effect on you. The second floor has balconies and I see that you were located on the main floor. The rooms are heated with HVAC units and I apologize again if those units are within a few degrees of what they are reading. Best Western has designated the properties with their amenity choices and it is mandatory that we carry the one designated for Plus. I agree with you whole heartedly that they are not very nice or of the proper size. I used to carry one called Pure, which I sourced out after trying over 10 different ones and it was wonderful. I have complained endlessly to change this new one but with no avail. I will definitely let them know that you were not happy with this new one as are many other of my regular guests. Most importantly to me was the comment about our staff. As mentioned we excel in Superior Customer Care and I feel that we obviously failed you. I have posted your comments with the front desk, housekeeping and the restaurant so they are reminded how important it is to deliver on Superior Customer Care with every guest every time. I would ask, should you have the time, to email me directly rsawchyn@bwplusnorwester.com so I may contact you directly with resolution of your issues. Your opinion is important to our success and I appreciate your comments so as to ensure customer satisfaction. Respectfully, Roberta Sawchyn, CHA General Manager
Rating

Wedding

02/11/2018 Fearless359704,

Ceremony...dinner..hospitality room..family stay staff was excellent...food phenomenal couldn’t ask for better service..rooms clean large.the setting for wedding pictures is beautiful even with rain a... more

Owner Response
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this review
Thank you for taking the time to express your delight with our venue for the wedding you recently attended. A wedding is such an important day and we are so happy that we met and exceeded expectations. Delivering on Superior Customer Care is what all of our staff endeavour to do. Your opinion is important to our sucess and we thank you for your five star Review. Sincerely Roberta Sawchyn,CHA General Manager