The Best Western Plus Northwoods Inn is on US-101 on the south side of Crescent City. I have stayed here before, so I was a bit surprised at what I found this time. When I checked in, I was at first... more
The Best Western Plus Northwoods Inn is on US-101 on the south side of Crescent City. I have stayed here before, so I was a bit surprised at what I found this time. When I checked in, I was at first given a room on the first floor, even though I had requested an upstairs room. When I told the desk clerk, she was able to change it to an upstairs room, but in the process of telling me about the hotel, another clerk, talking to another customer, was talking so loud that I couldn't hear what the desk clerk was saying.
When I went into the room, the first thing I found was a still-wet cleaning rag on one of the chairs. The clock in the room was about 1-½ hours slow. Otherwise, the room was fine and very clean, with all the usual amenities.
About 7:30, I went to the adjacent restaurant (same owner) and was told that they were only seating guests with reservations, and they would not be able to seat me until 9:30pm. This was on a Sunday night. The bar downstairs was empty, but I was told they were not allowed to serve food there. I ended up going to another restaurant for dinner. If capacity is a problem in the restaurant, I would expect the desk clerk to warn me about this so I could make a reservation.
Breakfast in the morning was in the same space as the restaurant. There was plenty of room, but the scrambled eggs were cold.
In an email a couple of days after my stay, the manager apologized for the problems I encountered, but did not offer any compensation. less