thurs evening check in: when we arrived in our room, we noticed one bottle of lotion, two bottles of conditioner, none of shampoo. we walked to the lobby and asked for some shampoo.
we tried to get online but were unable to. we walked again to the lobby and voila, instant wifi. we returned to our room and our connection was wonderful.
friday: went next door to northwoods for breakfast. set up was nice. bottled water, small cartons of soy milk, pastries, bagels, instant oatmeal, fruit salad, waffle maker, juice machine, coffee. however, the yogurt machine had no indication what kind of yogurt, i.e., flavor, nutritional information, etc. hubby is diabetic and counting carbs is required, so the yogurt was not an option. the hot entrees: bacon was in bits and pieces; eggs looked like they'd been thru a grinder - bits and pieces - bacon and eggs were cold.
we were gone most of the day for my outpatient surgery. on our return we found a new handsoap at the basin, but no bath soap at the tub. the pen left in the room was dry / out of ink. we walked to the lobby and asked for bath soap and a pen.
we thought it was the bldg we were in, but actually, it was the room we were in that we had no wifi on cell phones, tablet or laptop. since i'd just had surgery that morning, another walk to the lobby was not possible. very inconvenient not being able to catch up on email and take care of business.
saturday: again, no wifi. went to the lobby and logged on with no problem. then when we walked into our room we lost the connection. robert came over from the lobby and spent 30-40 minutes troubleshooting with the internet service people, to no avail. the best solution was to step into a room around the corner and do some work there. we spent abt 20 minutes there and returned to our room without finishing what we needed to do and what we would have liked to do.
robert did discount saturday night's rate, but the inconvenience of not having wifi two days in a row was difficult to deal with and i'm still catching up.