Best Western Plus Northwoods Inn

We were visiting the Redwoods with extended families. I decided on the Best Western because of their breakfast and the pool even though the price was more than what we usually spend. Everyone had a wonderful time!! The breakfast buffet offered a wide selection of things to satisfy everyone and it gave us a good start of the day. The kids loved the pool. The rooms were clean and efficiently laid out with the sink outside of the bathroom. Towels were nice and fluffy. The only complaint I have is the water from the faucet tasted horrible and that I wished there were one more waste basket in the room. I would definitely consider coming back here if we came back here again with the families!! less

We reserved 2 weeks ahead of time. I signed up for points plus. So excited to stay In the heated pool nice updated hotel as promised, when got to my room on 2nd floor 248 so dissapointed when I opened up the door. Very dated room. Then I looked in bathroom to broken tiles and ripped carpeting. I went up to 3rd floor to get ice and noticed 3rd floor was updated and smelled nice and clean. I came down to my room and asked to be moved and they said they couldn't. We tore off the bedding and slept in our sleeping bags bc it felt so dirty. Next day the elevator stopped working so we had to carry our suitcases down flights of stairs. We did call and complain. The pool was horrible. Smelled of chlorine and pee and it was NOT HEATED. This bestwestern was not worth the money. less

The hotel staff very helpful and courteous. The hotel very clean and acomadating. Excellent breakfast and cleanliness. Loved the stay,accommodating to power chair accessiblility. Would re commend this hotel less

We appreciated that the staff switched us from King size beds to doubles per our request even though we had booked online. They weren't obligated to do that. However, our stay started off a bit rocky. One of the rooms we were first given appeared to have been occupied for a short time as the bed was rumpled and the garbage full with a few things on the counters. Perhaps another guest changed rooms and the staff forgot to check it. Anyway, the staff apologized and moved us to another room quickly. The rooms were clean and comfortable. We enjoyed the service we received the next morning at the continental breakfast. I wish I remembered the name of the woman who made sure to make us comfortable. less

It was a last minute trip for us. The room was fine nothing fancy. It meet our needs for the 2 days we were there. The staff there are great. I just felt for the price it would have been a little nicer room. We paid $200 including tax a night. Location was great. Being right on 101 was wonderful. less