I arrived at the hotel the evening 1/11/17 on official state business and had previously reserved a room at state government rate. Because i forgot my ID in Sacramento, the younger woman at the front desk refused to honor the rate. I asked to speak with management, when and older woman, who I assume was her manager, literally began arguing with me over the loft railing instead of walking downstairs to discuss the issue in a civilized manner.
I was clearly traveling on state business, decided it was not worth arguing the matter further, accepted the higher rate, and had a photo of my badge emailed to me that evening.
I took care of the issue at the front desk in the morning. The morning staff was very helpful in resolving the matter, and charged me state government rate.
I will be traveling to Crescent City six more times on official state business between now and March, and will be looking at other options in the area. less