Best Western Plus Northwoods Inn

The staff was super friendly. Really convenient location. Some hidden sea lions are close by which you can hear in the morning when traffic is less. 10 minute walk to them. Clean hotel. Reasonable price. Very nice time here. I didn’t try the pool due to covid, but it looked nice. If in crescent city again we will stay here again. less

Outside looks nice. Check in was ok, but not friendly at all. Room was dated. Bed was not comfortable at all. Pooland hot tub was nice, but flooring around pool was bubbled and peeling up. Had wildfires nearby and they came around in the morning with leaf blower to clear ash, and so it blew around edges of door. You can walk across the street to maina for nice sunset. About 15-20 minutes from Jedediah Smith park. Restaurant onsite that is open on weekends. less

Disappointed, I expected a BW Plus to have certain standards. Worn out rooms, for example the bathroom door seemed to be rotting. There no hair dryer in room. The staff was indifferent to guests, seemed preoccupied with speaking with each other rather than paying any attention. They provided a very poor quality breakfast sacks, I have stayed in other hotels in the recent months, and this was by far the worst. I am thinking the owners must be netting a good profit on this. less

Upon entrance to our room we were hit in the face with a musty smell, sprayed some Lysol which helped a little bit. We soon found out what the smell was from, the little refrigerator in the room had lost it's seal, causing the freezer to be completely iced over and leaking on the floor because the door would not close. Went to the front desk asking to have the refrigerator removed and replaced, only to be told that wasn't possible, Really!!! So we placed the refrigerator on the patio to thaw out. After further inspection of the room, we see just how filthy it is (would love to attached pictures), since we are in a pandemic situation, out came the Lysol wipes and everything we wiped down came out black with filth. They asked if we wanted to change rooms after we had already placed all our items in the room. Our answer was, what would make us think any other room would be any cleaner than our current room. So, no thank you, we will just deal with the nasty room we are in. They don't offer for housekeeping to come and clean better since we are in a pandemic. Just the worst experience ever at a hotel. We would not recommend this hotel. less

Staff was not wearing masks properly indoors while checking guests in. They were also allowing too many people into the lobby at once. Cleaning staff was also seen going into rooms without masks on. Do not stay here if you are concerned about COVID. Location is good since it is near coast. less