Best Western Plus Northwind Inn & Suites

Friendly front desk staff, very clean hotel, lovely room. However, the PTAC machine sounded like it was exploding off the wall every time it started up. Therefore, it woke us up. The pillows are bizarre and there is no pillow menu, no extra blanket or pillow in the closet. The pillows were globs of poly fill about 12" square. Bring your own pillow! Other hotels in the area offered 24 hr coffee service and a grab and go breakfast. NOT HERE! And if you need water you better bring it in cuz the vending machine took my money and didnt give me water. We were staying there due to a storm related power outage - no heat or water, so I thought the no water policy was very cheap. No night lite in or near the bathroom, so you stumble around in the dark. The best part was the wierd TV situation. The remote is cheap and has no guide. They must have hijacked the Dish Network because when you scroll thru the menu (once you find it) the channel you select does not match the station listed in the upper corner. Obviously some slight of hand there. I am a big fan of BW Plus hotels but this one has been stripped of all the comforts. less

Stayed at nights. Staff and hotel excellent, but they rented to a bunch of Sperry Rail truckers who warmed their trucks from 4 am-6am every morning, partied till 3 am and worked in the hotels parking lot on their trucks all day with music blasting and cussing at each other. Couldn't even open my window due to the smell of their exhaust. They are horrible guests and stay there a lot, making a 5 star experience a one star experience. So sad how company people can be so inconsiderate of othets. less

I am quite impressed not only wih Best Western's gorgious and spotless facility, but with the staff's friendliness and ability to exceed expectations. I was starting my year out right with a special diet of no meat, pasta, grains, sweets, coffee, etc.... so instead of the regular breakfast, the staff offered us individual sack lunches catoring to our unique dietary needs. The lunches were yummy and perfect! less

Our room and bathroom were very clean. The bathroom exhaust fan was extremely loud, so it is hard to have a relaxing shower/bath. Our room has an adjoining door to an adjacent room which provided zero sound insulation from our neighbor. I was woken up by inappropriate noises and loud tv noise in the very early morning. I would not recommend light sleepers to stay in this hotel. less

This Best Western is one of the best that I've ever stayed at in Oregon. WE have been staying with BW for 14 years and they are always willing to bend over backwards for you within reason. We go to OHSU every 3 months, so they really make myself and family quite comfortable. I would recommend this to anyone especially with little kids. less