If you do not need a wheelchair room, please do not take it.
18/05/2018 MNRetired2011, Torrance, California
We stayed here for a week and had a great time. We requested an ADA room but were told that they did not have one for our entire stay. We therefore had to get a regular room. PLEASE if you do not need... more
We stayed here for a week and had a great time. We requested an ADA room but were told that they did not have one for our entire stay. We therefore had to get a regular room. PLEASE if you do not need one, do not take it. We used the public restroom that was just outside of the pool several times for our daughter, who uses a wheelchair. This restroom is wheelchair accessible and it was just easier to use then the restroom in our room. One time one of the cleaning ladies did give us a dirty look when we were using it and I do not know why. I just hope she was having a bad day and not upset at us using this restroom. The breakfast buffet was great and the house keeping took very good care of us. We used the pool, spa, laundry room and exercise room and all were great. One issue I had was that in the breakfast room they had a tip jar. I do not like these. If the staff does a great job I will leave them a tip. My other issue was that the pool towels were nicer then the towels in the room. Oh well, just minor things but I wanted to mention this. We would stay here again.
We stayed in room 122, which does not have anyone next to them. The room is next to the laundry room and exercise room. Neither of these bothered us and we did not hear any noise from them. I would recommend this room again because it is close to everything that you could need. less
NorthwindInn, Guest Relations Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Thank you for taking the time to leave your review. I am sorry we did not have the correct accommodations for you. Please come visit us again soon. We will do our best to make it a but more comfortable for you.
Thank you for choosing to stay with us.
Have a wonderful day.