Best Western Plus Northwind Inn & Suites

16105 SW Pacific Highway, Tigard, Oregon, 97224-3440, United States
based on 1096 reviews Trip Advisor Logo
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Best Western Plus Northwind Inn & Suites

This hotel in Tigard, Oregon offers a convenient location with access to many Portland area attractions, such as Bridgeport Village Shops, OHSU and great golf courses.

Choose from standard rooms, business rooms or four different kinds of su
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Northwind Inn & Suites

Traveller Overview:
4.5 Rating: 1096 reviews
Excellent 60%
Very Good 26%
Average 8%
Poor 1%
Terrible 3%
Rating

QB2019, wrote review 22/06/2020

This hotel is not safe

The front desk staff does not wear masks and when asked about it the clerk 'promised he was healthy'. Made me very afraid that the whole hotel was very unsafe and did not respect ANY Covid protocols f... more

Owner Response
NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Good afternoon, While we do understand your concern and frustration. I assure you we are taking measures during this global pandemic to ensure our property is well maintained and well sanitized for the safety of our guests; to include sanitation stations, spaced out furniture to enforce social distancing, plexi-glass shields to minimize contact between guests and employees, specialized solutions and sanitation practices. Regarding breakfast, while we understand breakfast is important, we are doing the best we can while keeping in mind the safety of our guests. We cannot prepare any fresh items as it could cause for contamination. We did not receive any information about your air conditioning unit during your stay and would have been more than happy to take a look at it for you. Please let me know if you have any other questions or concerns. Thank you.
Rating

suefagerlie, wrote review 20/06/2020

Good Place to Stay

The BW sign should be much more visible - (trees need trimming). But once you find it & get checked in, the bed is very comfortable and - surprisingly, the room is very quiet. Unfortunately the hand... more

Owner Response
NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Suefagerlie, Thank you so much for your detailed response. We appreciate any feedback given and are always making upgrades and changes to our property. We truly hop you come to see us again!
Rating

RDH-RN, wrote review 15/06/2020

Very Good Stay at a Good Room Rate

We felt comfortable staying here as the motel appeared to be following the CDC and Oregon Health Authority guidelines for infection control. We noticed the room was very clean and was without magazin... more

Owner Response
NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Good morning, We greatly appreciate your feedback and your kind comments. As we are making changes and upgrades daily, we have improved our grab and go's and we will continue to work as best we can to ensure our guest comfort and safety during this troubling time. We miss our full breakfast buffet and we hope we can eventually start it up again but only time will tell. The only way we can continue to improve is to hear from our guests. Thank you so very much for taking the time to respond and we hope you will come see us again.
Rating

dsbrown55, wrote review 10/03/2020

Business trip with family

We really enjoyed our stay. The hotel was clean, quiet, and affordable. Great family friendly indoor pool and workout room. The breakfast was hot and fresh - with fresh fruit and coffee. Hotel is in ... more

Owner Response
NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
I am delighted to see everything during your stay was lovely. We work hard to provide an excellent breakfast and property for our guests. Please let us know if there is anything else we can do for you!
Rating

jh318ds, wrote review 08/03/2020

Very good stay

I recently checked into the hotel for a 2 day business trip. The hotel is a bit dated but I found it to be clean and comfortable. Close by to what I needed- but a little tough to get up out of the v... more

Owner Response
NorthwindInn, Front Office Manager at Best Western Plus Northwind Inn & Suites, responded to this review
Good morning! I absolutely understand your concerns and we will keep this in mind going forward with our daily functions. I am delighted that you enjoyed your stay and that you were able to take part in our breakfast lounge. We truly hope you come to see us again!