10/05/2017 byronv597, Liberty, United States
The staff went out of their way to get us a room and to make our stay enjoyable, even when our reservations fell to reach the hotel. They were helpful, cheerful and everyone I met was always smiling .... more
The staff went out of their way to get us a room and to make our stay enjoyable, even when our reservations fell to reach the hotel. They were helpful, cheerful and everyone I met was always smiling . The breakfast that I had,was not your ordinary continental breakfast but the usual breakfast items were available. I had a Mexican casserole that was made from scratch and it sure was good. When I went to check out my reservation that I had made from the company web site had not been received and the hotel manager was on the phone with the corporate office for eternity, resolving the issue. The rooms were quite. even with the hi-way very close by, you heard very little traffic noise. Maybe I was extremely tired but I think I woke up in the same position that I was in when I went to sleep. This hotel and staff turned a possible bad stay into a good stay. For this they deserve a pat on the back. If you're traveling through the area and need a reasonable place to stay just drop in and you want be disappointed. less
Rajni_Yadav, Manager at Best Western Plus Northshore Inn, responded to this review
Thank you for taking the time to write such a great review! We always strive to provide our Guests with the best, so its always great to hear that our Guests feel they have received the best of service while staying with us.Thanks again for acknowledging the hard work our staff puts forth! We look forward to seeing you again!