Best Western Plus North Savannah

Ok so I am a frequent visitor but after this stay I think I'll have to stay some place else! Let me explain im a corporate traveler that visits Savannah area several times a year and this was a real disappointment this time! 1. We arrived and the staff is always the best, easy check in and polite! 2. The elevator is breaking down and wasn't working properly. The outside of 3rd floor was very unclean and didn't look like someone cared. 3. Arrived in the room and looks like all the wall art was taken down and never replaced during thir renovation. The beds and furniture have seen its life span. I'd say for a corporate Best Western standards this is declining and fast. Very disappointing! 4. The season wasn't ready for pool but it was unbelievable it was green and no one was addressing it. There were beer bottles, broken glass all over as well as cans. No trash cans for anyone to place them in. 5. The worst part is at the 8am the breakfast was cold and not appealing actually think I got sick as it as it wasn't monitored. 6. At 830am get back to the room to shower and leave there wasn't any hot water now really guys thats not acceptable we waited an hour did what we could and went home. Again for one of my go to places I am very disappointed this trip in the overall conditions and situations we were placed in! So buyers be ware there are some better accommodations that are not far and at same rates with better attention to details! less

We were on our way to Florida and were looking for a one night stay. The front desk person was very indifferent upon greeting. Felt like we were bothering her. Understandably, Covid restrictions were in effect but alittle nicer greeting would have been nice. The room was ok, it was clean and the bed was comfortable. But NO hot water for the morning shower. Glad we weren't staying longer. less

I honestly don’t know how BW determines which properties qualify for Plus level but a room with pictures off The wall (4 sets of hardware speak to their absence) and a pool full of dirt and debris!? It’s spring break for goodness sake! I checked their website which promised exercise room, pool and hot breakfast would be available. Maybe I should have been suspicious of poor service when the desk clerk didn’t mention diamond status or offer the “members reward’ of bottled water and a snack so prominently displayed at checkin desk. I’m not quick to find fault but I’m back in the room to change out of my suit and I’m NOT happy. less

We stayed here on our way home from Florida and were very pleased with the experience. The hotel was clean and comfortable. The staff was pleasant and helpful. The location was convenient, right off 95, and was close to downtown Savannah. Would definitely stay here again. less

Conveniently located just off I 95. Safe and well lighted parking area. All inside access rooms. Clean and well kept inside and out. Trains can be a little annoying at times. All amenities were in working order and had no problems with the accommodations. less