Best Western Plus North Savannah

Windows were very dirty. Looked like a child had finger painted on them. Tables by elevator was dirty. Staff did not wear masks, (front desk and cleaning staff) There was a sign on the door saying masks were required. Must have been a joke. Came back from dinner around 8 pm. Doors were on night mode and staff were gone, less

Easy Check-In and Out:) Quiet room overall during the night:) Nice comfortable bed and room came off clean:) Employees checking us in very friendly:) Shower curtain would not stay closed:( Shower/tub floor creaked when standing within it:( Could NOT use gym equipment without sighing up :( less

We arrived late in the evening and was very kindly greeted at check-in. The woman was very friendly and very helpful. The room was clean and the bed was very comfortable with nice pillows. We heard no sounds from the other rooms. On check-out I accidentally left my Ipad in the room and the cleaning staff brought it to me so obviously very trustworthy staff there. I highly recommend this hotel. less

Check in was easy and even though there was a rain storm occurring at the time things went smooth. The motel overall was clean enough however we would have like to have been advised that the motel pool was down and the ice machines were not ab\available-maybe due to CoVid 19?? less

We reserved a room here online. Upon arrival, the front desk rep was in a back room, talking on her personal cell before realizing we were waiting for 3 minutes. She was unable to check us in without calling another rep, placing that rep on video, showing her the computer screen. All-in-all, it took about 15 minutes for her to get us checked in properly. It took another 5 minutes to get the room keys, after I had to request them. Of course, we got to our room and both keys were not programmed correctly causing me to go back down to the desk to have them reprogrammed. After that, only one key worked. When we entered our room and turned on the AC, it made this terrible loud racket, but after the fiasco of checking in, I was afraid to request another room. I understand we are in the middle of a pandemic and reopening things but that is no excuse to have staff attending alone who are not trained properly enough to be left on their own. And I should mention, that each time we walked through the lobby, the attendant was either on her personal cell or outside smoking. less