Best Western Plus North Savannah

We reserved a room here online. Upon arrival, the front desk rep was in a back room, talking on her personal cell before realizing we were waiting for 3 minutes. She was unable to check us in without calling another rep, placing that rep on video, showing her the computer screen. All-in-all, it took about 15 minutes for her to get us checked in properly. It took another 5 minutes to get the room keys, after I had to request them. Of course, we got to our room and both keys were not programmed correctly causing me to go back down to the desk to have them reprogrammed. After that, only one key worked. When we entered our room and turned on the AC, it made this terrible loud racket, but after the fiasco of checking in, I was afraid to request another room. I understand we are in the middle of a pandemic and reopening things but that is no excuse to have staff attending alone who are not trained properly enough to be left on their own. And I should mention, that each time we walked through the lobby, the attendant was either on her personal cell or outside smoking. less

We had the distinction and good sense to stay at the BW plus , Port Wentworth We were traveling north, and checked the many reviews ...touting clean, clean, clean !!! In this pandemic, words for my ears!! We were not disappointed...all was as advertised and better. First ...Christy , attentive and helpful. But the blue ribbons go to Renee & Sabrina....Sabrina because she oversees housekeeping...did I mention, clean, clean, clean?? And Renee because our vehicle broke down at departure...had to be towed and required late checkout...very late checkout. No problem, treated like we were human beings !!! Do yourself a favor from one weary traveler to another...STOP here...stay awhile...😊 less

The hotel was well located along the 95. Easy access, clean rooms and good breakfast. Staff are very helpful. Would recommend hotel for one night stop.I like the fact you can get back onto the highway quickly. Plenty of restaurants close by. less

The 4th floor carpet smelled horrible it hit you soon as the elevator doors open my toilet didn’t flush in the first room and long black hair on the shower wall and tub went to Walmart bought cleaner and clean my shower first time staying at Best Western Plus don’t foresee myself staying here again I was here for a birthday party let me not forget the power in the event room only works on the back wall extension cords had to be used and placed in the walking area limited parking a bus decided to take all the parking in the front which shouldn’t have been allowed that bus could have parked in the back due to limited parking because they are working on extending the parking area I guess that’s whats happening I didn’t enjoy my stay less

Easy on and off I-95. Easy travel to downtown historic Savannah. Great breakfast area and good selection of breakfast items. Nice clean and comfortable room. Hotel staff very friendly and helpful. Water pressure and temperature could have been a little better. The only problem we had was our key cards kept having to be reprogrammed. Would stay here again. less