Best Western Plus North Platte Inn & Suites

We've stayed at other hotels in North Platte and they were good, but the Best Western is excellent! Beds so comfy, room quiet, and the hot breakfast was so good. The front desk desk staff were great. They smiled. I appreciate their effort to go the extra mile to create a great customer experience. less

Overall ,the hotel was very clean. The main issue we had was the hot tub was broke and so was the washer and dryer. We needed both as we were traveling from out of state. The key wouldn't work 3x before they stated that room's door was in of repair. The breakfast was average. The front desk gals were very friendly as well as the other customers. Just wish the website would of stated that the hot tub and w/d were broke, we would of looked for a different hotel less

As an avid fan of Best Westerns, this place was a total letdown. The entire property is filthy and worn. You can tell the staff don’t take pride in their work. It’s over priced for the quality and location. There’s just no excuse for uncleanliness. less

The first thing we noticed was how friendly and thorough the front desk staff were. The young woman that help us was very efficient. Checked us in quickly, thanked me for being a Diamond rewards member and made sure we understood the points we'd be receiving for our stay. Our room was very clean and the bed was very comfortable as well. A good bed is so important when you've been riding in a car all day. Anyway, their breakfast was very good consisting of scrambled eggs, waffles, sausage and assorted cereals. Pretty much the standard fare for hotels of this type. We were glad to see they had returned their breakfast to a pre covid level. less

Jordan L. helped us greatly and was so fun to talk to phone. We had made an error on our booking via hotels.com that hotels.com wasn’t willing to help make right without the hotels agreement. Jordan L. gave no hesitation to help and booked us for the correct dates. I highly recommend calling to book with them directly - don’t use hotels.com! Halli was working the day we arrived and the morning we left. She was very personable and friendly during our stay. We have 3 in our party who have celiac and we’re so excited to see individually packaged bagels in the breakfast buffet. Enough for each of us to have one! No separate toaster, but I have 1 picky eater and she didn’t care that there was no toaster just excited to have the bagel for breakfast. Thank you Jordan and Halli for the great experience! less