Best Western Plus North Haven Hotel

201 Washington Avenue, North Haven, Connecticut, 06473-1305, United States
based on 733 reviews Trip Advisor Logo
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Best Western Plus North Haven Hotel

Wedding season in this region is year-round, and our North Haven hotel specializes in helping to make your big day all it can be by providing spacious rooms and warm hospitality. Yale University, Quinnipiac University, University of New Haven and Sou show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus North Haven Hotel

Traveller Overview:
4.0 Rating: 733 reviews
Excellent 33%
Very Good 31%
Average 18%
Poor 8%
Terrible 7%
Rating

carmen l, wrote review 19/03/2020

Recent stay not as good as my stay in October 2019

During my recent stay at the Best Western Plus North Haven Hotel, we had issues with our shower and toilet. It was late into the evening when we noticed an issue with the shower (when it was recommend... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our department managers. We do hope you give us another chance as we will definitely improve our services. Yours In Hospitality, Michelle Murray Front Office Manager
Rating

BAR845, wrote review 08/03/2020

OK but below usual Best Western Standards

Staff were super friendly and room was nice and clean. Very good size. We reserved a room on the ground floor with a pool view. Got 2nd floor with a brick wall view. Minus one star for not giving ... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours in hospitality, Michelle Murray Front Office Manager
Rating

RJC1316, wrote review 02/03/2020

Very satisfied!

We always stay here when we come to visit our family in New Haven. The facility is clean, comfortable, and has everything my family needs. The staff is very friendly and welcoming, the pool is nice, a... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Yours in hospitality, Michelle Murray Front Office Manager
Rating

wbohemia, wrote review 25/02/2020

As convenient as it gets

I've stayed here a couple of times as it's the closest hotel to where I have occasional business meetings. Basically 3 minute drive. The hotel is your typical budget priced venue. The staff is very ni... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Yours in hospitality, Michelle Murray Front Office Manager
Rating

qis2, wrote review 19/02/2020

Good stay

Stayed one night for college visit. 12 min drive to Yale. Hotel need some update but overall in good shape. It's clean and safe which are the most important things to me. There's a Bob Evans next door... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Yours in hospitality, Michelle Murray Front Office Manager