Best Western Plus North Haven Hotel

201 Washington Avenue, North Haven, Connecticut, 06473-1305, United States
based on 726 reviews Trip Advisor Logo
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Best Western Plus North Haven Hotel

Wedding season in this region is year-round, and our North Haven hotel specializes in helping to make your big day all it can be by providing spacious rooms and warm hospitality. Yale University, Quinnipiac University, University of New Haven and Sou show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus North Haven Hotel

Traveller Overview:
4.0 Rating: 726 reviews
Excellent 34%
Very Good 31%
Average 17%
Poor 8%
Terrible 7%
Rating

mknudson8789, wrote review 27/01/2020

Best western North Haven

Excellent service. Friendly staff. We have an excellent dinner in the bar area. The bartenders were attentive, friendly and helpful. The room was clean and well maintained. We have stayed in this hote... more

Rating

Karlene1ofakind, wrote review 23/01/2020

Great choice of Hotel

My stay was great, first time staying there for 3 nights, lobby was clean and smelling fresh, my room was very very clean with NO ODOR, NO hair in the bathroom, bed was comfortable, hallway was clean ... more

Rating

debecouture, wrote review 20/01/2020

Great value!

This is a hotel where I stay fairly frequently due to proximity to my daughters college, affordability, and excellent customer service. It has more than basic amenities for a very reasonable price. Th... more

Rating

sunshnlover, wrote review 10/01/2020

Crack pipe on couch

Found 2 crack pipes in between couch cushion and arm of couch. Told front desk supervisor, she sent maintenance guy to look at it. They told me manager would call me, he never did. I called back again... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Michelle Murray Front Office Manager Best Western Plus North Haven Hotel
Rating

hog9347, wrote review 06/01/2020

MY STAY

. Forgot my camera and gps after checkout during xmas week stay.no one claims to have seen them or turned them in to lost and found.and the hotel claims no liability.so maybe they need to lecture thei... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, We appreciate you taking the time to provide us with feedback on your stay. I am very sorry to hear that your stay did not meet expectations. We will be sure to share this with our team to ensure this does not happen to anyone in the future. Please reach out to me if you would like to discuss your stay personally. Yours In Hospitality, Michelle Murray Front Office Manager