Best Western Plus North Haven Hotel

201 Washington Avenue, North Haven, Connecticut, 06473-1305, United States
based on 736 reviews Trip Advisor Logo
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Best Western Plus North Haven Hotel

For the safety of our guest breakfast is only available in Grab n Go bags. Wedding season in this region is year-round, and our North Haven hotel specializes in helping to make your big day all it can be by providing spacious rooms and warm hospitali show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus North Haven Hotel

Traveller Overview:
4.0 Rating: 736 reviews
Excellent 33%
Very Good 31%
Average 18%
Poor 8%
Terrible 7%
Rating

Trek22587568895, wrote review 06/07/2020

Good stay

The stay was good. Location is close to highway. Dinning location very close. Hotel has a good bar/ restaurant on location. No need to drink and drive. Pool was pretty awesome. The front desk girls we... more

Rating

Loves2TravelNurse20, wrote review 19/05/2020

Problematic

I am a traveling Nurse on contract, looking for a hotel location closer to my job and stumbled upon this one. I was happy with the nightly rate and the location cut my travel time down. Check in was s... more

Rating

avielgtb, wrote review 07/05/2020

Phenomenal customer service at this pet friendly hotel.

From booking to checkout, the entire experience was phenomenal. The front desk staff was incredible specifically Courtney. She made my stay super fantastic, and explained the health policy including c... more

Owner Response
SydneyMacQuarrie, Guest Services Manager at Best Western Plus North Haven Hotel, responded to this review
Thank you for taking the time to review our hotel, we are glad you had such a great experience! We hope to see you next time you're in town.
Rating

carmen l, wrote review 19/03/2020

Recent stay not as good as my stay in October 2019

During my recent stay at the Best Western Plus North Haven Hotel, we had issues with our shower and toilet. It was late into the evening when we noticed an issue with the shower (when it was recommend... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our department managers. We do hope you give us another chance as we will definitely improve our services. Yours In Hospitality, Michelle Murray Front Office Manager
Rating

BAR845, wrote review 08/03/2020

OK but below usual Best Western Standards

Staff were super friendly and room was nice and clean. Very good size. We reserved a room on the ground floor with a pool view. Got 2nd floor with a brick wall view. Minus one star for not giving ... more

Owner Response
Michelle M, Front Office Manager at Best Western Plus North Haven Hotel, responded to this review
Dear Guest, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours in hospitality, Michelle Murray Front Office Manager