Great hotel with wonderful staff
18/04/2019 Arlo89, Phoenix, Arizona
I was so impressed with the level of service at this hotel. The lady who checked me in was super friendly and had lots of suggestions for where to get dinner nearby. Then I ran into the lady running t... more
I was so impressed with the level of service at this hotel. The lady who checked me in was super friendly and had lots of suggestions for where to get dinner nearby. Then I ran into the lady running the evening happy hour on the way to my room, and she was super friendly as well. In fact, everyone I encountered was welcoming and warm.
The room itself was clean, the bed was comfortable, and it was very quiet. The lobby area was great, with plenty of places to sit, as well as coffee, juice, and flavored waters available 24/7. Breakfast was good, too, with plenty of options from which to choose.
Probably my only quibble is the lack of water pressure in the shower -- that, coupled with a tiny shower head, made rinsing off a bit of an ordeal. But other than that, I have no complaints. This was a great place to stay. less
BWPNorman, General Manager at Best Western Plus Norman, responded to this review
We truly appreciate you taking the time to write our hotel a perfect review! We are so glad to hear you had a great experience with our front desk staff, enjoyed the complimentary breakfast , found the hotel clean and enjoyed the welcome reception. We appreciate your business and look forward to seeing you next time!
Linsey Kennedy and the Best Western Plus Norman Staff