Best Western Plus Nice Cosy Hotel

A lovely small hotel,well appointed bedrooms.good shower. Good location,not far from centre and close to the railway station. Very friendly,helpful staff,especially Siamak on night reception and the breakfast guy. less

terrible hotel & terrible stay. unhelpful staff and filthy rooms. - Room 110 -- is disgusting. Not clean, disgusting odor. TV not working. male partner couldn't stand in bathroom; ceiling too low. - Room 207 -- is riddled with ants. on the walls, on the carpet, on the baseboards, in the bookshelf. One hotel staff denied this stating that no guest has ever complained about ants before, whilst then stating that they hotel staff treated the rooms for ants last year...practically accused me & my partner of lying about the ants??? but then why would they have treated for insects that weren't an issue? Another hotel staff said they had this problem "last summer" and thinks the "ants are in the bedding" which was no comfort at all. - Room 206 -- had ants WITHIN the bedding. Pulled back the bedding to reveal ants in the bed. - Room 103 -- shower did not drain and overflowed -- no hot water -- overhead shower-head did not work -- only the removable wand -- was told by hotel staff that this room was an "upgrade" and it was not. We had booked a double bed and this had 2 singles pushed together. Staff should have offered to refund at least one of our nights and did nothing of the sort. Did not handle the situation well. WILL NEVER STAY AGAIN. filthy. less

As mentioned in other reviews, the hotel's location is ideal for the main railway station and the local transport. It is also very close to the Alibus stop (I wandered off in the wrong direction so it took me a little time to find the hotel). I found the hotel staff to be friendly and helpful. My room was entirely adequate for my needs. I knew there were no kettles in the rooms, so I took my own. Unfortunately, I couldn't find any English language channels on the TV. I had no problems with the WiFi. I left my room key at reception when going out (after removing the safe key from the ring). Good breakfast selection. Idiosyncratic hotel layout. Like a previous reviewer, I was also at the hotel when a school party was staying and they made too much noise. The surrounding area was not as bad as I had been expecting. There were groups of people loitering about, but I was never hassled and the police and army were about. If visiting Naples again I would certainly consider going back to this hotel. less

This was a special anniversary / valentine stay in a superior room. No way was this superior. The carpets were filthy and a shower room as big as a cupboard with no door.... Yep a shower room with no door. Very disappointed. Best thing is the location. Won't return. less

In the middle of December 2018 I stayed 3 nights in the Best Western Plus Cosy Hotel. A very good hotel for the price and in a central location! Probably the most comfortable bed I’ve even slept in along with a good breakfast! Despite the small room you have everything you need for your stay. A very powerful shower, clean towels (changed every day), hair dryer, internet, the tea/coffee facilities are replenished every day. If you’re not too unfit and enjoy a walk you can get to the seaside in 15 mins easily. You can easily get to the hotel from the airport using public transport. When you get out of the airport walk strait on toward to the mail road (do not cross the road!). On your right hand side you will see the bus stop called Centre Commercial where you can wait for bus number 23 (Bella Vista). I think the bus ticket costs around €1.40. You need to get off the bus at the stop called "Thiers Gambetta" after approximately 30 mins journey. When you got off the bus (do not cross the road), just walk toward to the main train station. When you reach to the station if you can’t see the hotel you can ask someone because it’s only 30 yards from the hotel. Congratulations! You just saved €40! Hey, don’t forget to visit Monaco. The cheapest option is to use the bus – it costs €1.50 one way. To catch the bus you have to get to the Port de Nice and it’s up to you how you get there - I got my map and I walked to the Port from the hotel (approximately 40 mins). However, you can also take the tram. There are no numbers on trams as there is only one route. You have to buy a tickets on the tram stop before get on the tram. It is a beautiful city with plenty of things to do. Also at this time i paid on £6 tax. Good luck to everyone and enjoy your journey! less