Best Western Plus Newark/Christiana Inn

875 Pulaski Highway, Bear, Delaware, 19701-1252, United States
based on 484 reviews Trip Advisor Logo
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Room & Rates

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Best Western Plus Newark/Christiana Inn

The Delaware Park and Casino is just minutes from our Bear hotel, and guests enjoy the convenience of being close to all the top attractions.

Our Bear hotel is near the University of Delaware and Wilmington University, which makes us a favor
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
875 Pulaski Highway, Bear, Delaware, 19701-1252, United States

Reviews of Best Western Plus Newark/Christiana Inn

Traveller Overview:
4.0 Rating: 484 reviews
Excellent 47%
Very Good 28%
Average 11%
Poor 7%
Terrible 4%
Rating

Number1Reviewer, wrote review 22/09/2020

You don’t give discounts to Diamond Select members? Are you serious?

I have a family emergency this week and I wanted to stay here for one night. The girl who answered the phone, I didn’t catch her name but I spoke to her at 7:36 PM on 9/22/20, was extremely rude and c... more

Rating

Ileana O, wrote review 14/09/2020

Best hotel in the Area

the Housekeeping is exceptional, front desk is Always helpful and common Areas are Always clean, hot coffee always available. Parking is clean and rooms are always so fresh and comfortable, planning o... more

Owner Response
Robert Allen, General Manager at Best Western Plus Newark/Christiana Inn, responded to this review
Good morning IIeana, Thank you for being a valued guest at our location! We appreciate the great review and it's always great to hear a guest saying that we will be their location for lodging in the future. We appreciate all our guest and wish you the best until we see you again! Be safe and have an Awesome day!!!!
Rating

Momof777, wrote review 07/05/2020

DO NOT STAY HERE

Right now they are RUDE RUDE RUDE cussing children out during this pandemic is an outrage telling customers they can't get even a snall box of cereal because they haven't ordered enough..:( without t... more

Owner Response
Robert A, General Manager at Best Western Plus Newark/Christiana Inn, responded to this review
Good morning Momof777, Thank you for your feedback. unfortunately due to this pandemic we are trying to make everyone comfortable. We find it unsafe for children to lay in the hallways and as it was explained due to this pandemic there are very few items available to us for breakfast and we are trying to have enough for everyone. We can not permit guest to fill up bags during breakfast when other guest have not come down. The other parents here with children have not had any complaints during their stay.
Rating

rachelamarh, wrote review 27/01/2020

It was just okay

Breakfast was the best, I hope housekeeping will pay good attention to the hallways and stairways. People had no respect for the hallways, sitting on hallways, littering the hallways, was not appealin... more

Owner Response
Robert A, General Manager at Best Western Plus Newark/Christiana Inn, responded to this review
Good morning rachelamarh, Thank you for your feedback! We appreciate you taking the time to let us know about your stay. We are in the process of doing some upgrading to the carpet and stairways very soon. We hope to see you again in the near future!
Rating

Kara D, wrote review 23/01/2020

Bathroom had a layer of white dust on all the shelves, including in the shelves where they put your clean towels

I did not make a reservation ahead of time to get the 89.99 rate and was charges 15 extra dollars because of that. It would have been nice to know on the website that the pool was under construction ... more

Owner Response
Robert A, General Manager at Best Western Plus Newark/Christiana Inn, responded to this review
Good morning Kara D., Thank you for taking time out of your schedule to tell us about your stay. I do apologize that your stay was less than desirable. After researching your folio I saw that your basic rate was lower than 89.99. Again I apologize that the message on the website concerning the pool and hot tub was overlooked, it was placed on the website prior to your stay. Any reservations made prior to the pool being closed were notified by us and the guests were given the option to cancel.