My recent stay included two rooms with four people per room. Our rooms were supplied with linen for two people. I called guest services to request towels and was told that it would be about 20 minutes because the staff was waiting for clean linen. After waiting for several hours, we had to leave the hotel without receiving linen. We returned to the hotel about 8 PM and only one of my rooms had received linen. We had to wait another hour to receive additional linen. The toilet in room 607 had a loose handle and it had to be plunged with every use. About 11 PM, a staff member, possibly security, showed up to my daughter's room saying he receivied a complaint of someone smoking and needed to check the room. He walked in the bathroom and then apologized and left. I called guest services to inquire about the staff member and was told that he would check with security and give me a call back. I never received a follow-up call. Also after leaving the hotel, my daughter's friend realized she left her speaker in the room, it was positioned in a place that it would've been found when staff came in to clean the room. I called the hotel and was informed that the item had not been turned into guest services and the room couldn't be checked because it had already been rented out. less