Was not a good stay.
First the shuttle does not come at the designated times as stated and when you call the hotel, you are told something completely different so be prepared for a wait in the cold if that is your only option. We were even given a printed list of pick-up and drop-off times for Penn station and told something completely different when we called after waiting for an hour and a half thinking it was the traffic. NOPE. They had just arbitrarily changed the times even after being told 3x times by the shuttle driver. The room...The floor was sticky and ended up with someones dental floss in my slipper. The phone did not work and the mini fridge was emitting a squeal, my husband finally had to unplug it so we could sleep. I went to the front desk the next morning to let them know about the phone and the fridge and she told me they would take care of it. It was not taken care of. Along with the bed not being made or bed changed. The next night we came back and decided to get food at the on-site restaurant because it stated on the back of the menu it was open till 11:30pm. It was 10pm. My husband went to order food, because our phone was still not working. When he got there, they insisted they were closed and refused services. Honestly people. This place was not worth the money spent from start to finish. less