Rude front desk person, horrible breakfast
Very rude front desk person. Website states that a Grab & Go breakfast will be provided with:
Fruit
Yogurt
A breakfast bar
A childrens’ option
A packaged or homemade breakfast sandwich, burrito or si... more
Very rude front desk person. Website states that a Grab & Go breakfast will be provided with:
Fruit
Yogurt
A breakfast bar
A childrens’ option
A packaged or homemade breakfast sandwich, burrito or similar with egg, with or without a protein with protein and fruit.
The only food items available were muffins, twinkies and yoghurt. When I asked about the breakfast, was told "we just have what you see there, nothing else" I mentioned that the website says that fruit and some sort of protein would be available, and just received the same response. less
terri s , Other at Best Western Plus New Orleans Airport Hotel, responded to this review
We thank you for your much-valued feedback. We apologize profusely for the inconvenience you faced due to the lack of information in advance about the breakfast service. While we thank you for your extreme cooperation in this regard, especially during the tempestuous times that we’re all witnessing, we undeniably agree that your concern makes total sense. The onus is on us and taking a cue from your valuable feedback, we will definitely make the necessary improvements in the coming days in this regard, just so that our guests are already prepared beforehand about the fact that breakfast options have been been limited for the time being. We will make sure that our third party websites reflects the latest guidelines and measures we’ve been taking in this regard. Thank you for bringing this issue to our attention. Once again, we are sorry for all our shortcomings and we request you to give us another chance to resolve this and to provide you a more successful experience in the future.