I booked this break with saved Tesco vouchers and after reading Trip advisor reviews thought that I was on to a winner-how very wrong I was-
Lovely Bar and Bar Food
That is where the positive's end.
The hotel COULD be incredible and has HUGE potential but it has the" I cannot be bothered attitude" and I believe it get's by on the amount of Weddings it has there and business functions, it is definitely not a Hotel for holidays or mini breaks.
From check in where you carried your own bags and no offer of help and a very make shift shabby reception desk to check out and no one asking "How was your stay"!!!!!!.ALL the areas within this Hotel are very very TIRED and upon entering our room it was like going back to the 1980's dated furniture, a dreadful bed, hospitality tray appalling,the balcony was a nice touch but shabby broken gaping paving slabs and grotty chairs( no table either) and then to top it the rust infested, black mould around the grouting and pitiful toiletries in which they called a Bathroom-I save these Tesco vouchers all year and so far have been to some beautiful places but this Hotel has got to be amongst the worst I have EVER stayed in,WHY are folk giving it 5 stars or even 3 stars I do not know.
My advice-shut the Hotel for a period of time and make all these things RIGHT,how you can run an establishment like this and call it 3 or 4 star is a disgrace-I have stayed in better unrated B&B's,people pay GOOD money to stay here so give them what they deserve-good value for money. less