Best Western Plus New Englander

1 Rainin Road, Woburn, Massachusetts, 01801-4627, United States
based on 688 reviews Trip Advisor Logo
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Best Western Plus New Englander

If you cant decide between a quiet New England getaway and a lively romp through the metropolis of Boston, then find yourself in Woburn, less than 10 miles north of the center of the city. Hotels in Woburn, MA are exactly what you need when you want show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
1 Rainin Road, Woburn, Massachusetts, 01801-4627, United States

Reviews of Best Western Plus New Englander

Traveller Overview:
3.5 Rating: 688 reviews
Excellent 24%
Very Good 34%
Average 19%
Poor 12%
Terrible 8%
Rating

louise b, wrote review 21/04/2021

Far exceeded expectations

I booked this hotel despite reading some negative reviews. To my surprise, it was spotless. Exceeded all expectations to prevent the spread of Covid. The front desk woman was not only professional cou... more

Rating

Deborah A, wrote review 01/03/2021

Terrible Experience!!!

I had NO HOT WATER!! I even went to 2 other rooms with staff to check there water and it just got worse in each room! I don’t understand why no else didn’t complain! My shower was Luke warm! By the ti... more

Owner Response
Deepak Ninan, Agency / Consultant at Best Western Plus New Englander, responded to this review
Dear Deborah thank you for your response. We apologize for the inconvenience with eth Hote Water. We are extremely sorry we could not exceed your expectations. We take the reviews seriously and will have all the issues addressed with our team We hope you will give us an opportunity to serve you again
Rating

patriciamQ7864YZ, wrote review 31/12/2020

Terrible.

The staff was lazy and rude. NOTHING was clean. About a week into my stay the cleaners finally came to clean. They were not practicing any safe measures regarding covid. I would never stay again. All ... more

Rating

Tommyz978, wrote review 30/11/2020

Get what you pay for.

Felt like I was staying in a run down motel. The toilet worked but barely worked. The paint chipping off the ceiling and things like toilet paper holder falling out of the wall. Its been getting worse... more

Rating

H3246HOcasey, wrote review 31/10/2020

Gross

Stayed here because prices in Salem are too high this time of year. We stayed two nights, and never had hot water. As we’re packing to leave, we’re checking to make sure we didn’t forget anything and ... more