Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States
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Best Western Plus New England Inn & Suites

This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless intern show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States

Reviews of Best Western Plus New England Inn & Suites

Traveller Overview:
4.0 Rating: 426 reviews
Excellent 56%
Very Good 25%
Average 9%
Poor 4%
Terrible 4%
Rating

Susan S, wrote review 23/09/2020

Best Western really is the Best!

I have been staying at this property once a month for the last two years, up until the pandemic. The property is clean and has a lovely country feel even though it is on a highway. The staff is except... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home, especially our Breakfast Attendant. These are challenging times but I am happy that our hotel is able to serve a complete breakfast with the help of our wonderful Breakfast Attendant. This is really one of the things that we try to maintain at our property. Hoping to see you again soon.
Rating

ivelisser784, wrote review 31/07/2020

Their pool is open

Feel comfortable coming to this hotel, even during pandemic. Will keep coming back. Very clean, friendly and accommodating staff, they have a 10 people capacity, 2hr limit at the pool, which is reaso... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us and for taking the time leave us such a great review. We are very happy to hear that you enjoyed your stay and that you found the staff to be accommodating. Our mission is still to offer our guest superb service even while we work through these difficult times dealing with the pandemic. Again, thank you for staying with us and we look forward to seeing you soon.
Rating

omijujumari, wrote review 03/07/2020

Great Stay very clean quiet and modern I can’t get too upset about breakfast because of the coronavirus

Only thing was breakfast had no options but chocolate muffins which I hate but I can say it was due to coronavirus other than that place was very clean quiet and modern I will be returning again my hu... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you so much for staying with us and for taking the time to leave us a review. We are delighted to hear that your stay was pleasant and that you will be returning. You will be pleased to know that we are now offering individually wrapped hot sandwiches, along with other individually wrapped pastries. See you soon!
Rating

206joee, wrote review 15/03/2020

Went to many attraction place

Overnight stay in middle of CT. Most attraction place is located between Best Western. Went to MGM Springfield, MA, Mohegan Sun, XL Center. There plenty of restaurants nearby best westen on Berlin Tur... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I'm glad that you found our location convenient. As you stated, we are centrally located in the state and are close to many attractions. See you on your next trip.
Rating

Hardwick2020, wrote review 22/02/2020

Accept No Less

The service is always great and these guys are a notch above most of the other properties. I always try to stay here with close access to ny pa and new england destination points they do a terrific jo... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us and for taking the time to leave us a great review. Your loyalty to us and the brand is very much appreciated. We are happy that the staff makes you feel welcome each and every time, which keeps you coming back. See you soon!