Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States
based on 423 reviews Trip Advisor Logo
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Best Western Plus New England Inn & Suites

This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless intern show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus New England Inn & Suites

Traveller Overview:
4.0 Rating: 423 reviews
Excellent 55%
Very Good 25%
Average 9%
Poor 4%
Terrible 4%
Rating

Soxrbest, wrote review 17/02/2020

Business Analyst

Sara at the desk is a great example of good. Very professional and helpful. I have been using this hotel for quite some time and the experience is always the same with her engagement. Bravo and keep u... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
We are deeply elated that we have been your constant hotel of choice when you're in Berlin, CT. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care!
Rating

jameshI6741EA, wrote review 22/01/2020

Great Place to Rest on Business!

Very nice hotel that neat, clean, safe and very hospitable. I've stayed here numerous times on business and my experience has always been very good! From a service standpoint, the entire staff has a... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
We are deeply elated that we have been your constant hotel of choice when you're in Berlin. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care.
Rating

956carrier, wrote review 21/01/2020

Compliments to Sara- Front Desk

Sara is the Best!! Everytime I come to BW Berlin, CT Sara is always so positive and kind. She is bringing excellent customer service to Best Western Berlin, CT. She is prompt, respectful, and always... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We will be sure to let Sara that she made an impact during your stay. We hope to welcome you back to the hotel soon!
Rating

Peter L. K, wrote review 29/12/2019

Great place to stay.

When traveling we try to stay at a Best Western if one is convenient to our travels. This one is the best we have stayed in. Clean, safe location with excellent staff. Never have had an issue with ... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. See you soon!
Rating

Brittany W, wrote review 13/12/2019

Nice Stay

We had a quick stay at the Best Western when passing through the area and had a nice experience. The check-in was fast and easy, which was appreciated given our late check-in at midnight. The room was... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, free wireless internet and our fitness center. Looking forward to seeing you again soon.