Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States
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Best Western Plus New England Inn & Suites

This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless intern show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus New England Inn & Suites

Traveller Overview:
4.0 Rating: 420 reviews
Excellent 55%
Very Good 25%
Average 10%
Poor 4%
Terrible 4%
Rating

Peter L. K, wrote review 29/12/2019

Great place to stay.

When traveling we try to stay at a Best Western if one is convenient to our travels. This one is the best we have stayed in. Clean, safe location with excellent staff. Never have had an issue with ... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. See you soon!
Rating

Brittany W, wrote review 13/12/2019

Nice Stay

We had a quick stay at the Best Western when passing through the area and had a nice experience. The check-in was fast and easy, which was appreciated given our late check-in at midnight. The room was... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, free wireless internet and our fitness center. Looking forward to seeing you again soon.
Rating

pruden303, wrote review 01/12/2019

A One Night Getaway...

Just wanted to communicate with family from a relaxed undisclosed location, eliminating any unexpected door bell rings... It’s so peaceful to support family, to listen and help them talk through the... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and we are delighted to hear your stay was so peaceful. If you're traveling to our area gain soon, don't hesitate to call us.
Rating

jl19913, wrote review 23/11/2019

Great location and price

The location was great for my business travel, quiet location and very helpful staff. The smell of the breakfast will bring you out of your room to try it and it was great. When I walked by the desk f... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Rating

Rosalie G, wrote review 22/11/2019

My Review

As I indicated above, the motel is centrally located in CT for our purposes. We liked the quality of the rooms, breakfasts, the indoor heated pool, and the helpfulness of the management and staff. A... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, free wireless internet, indoor heated pool, and our fitness center. Looking forward to seeing you again soon.