Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States
based on 425 reviews Trip Advisor Logo
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Best Western Plus New England Inn & Suites

This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless intern show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus New England Inn & Suites

Traveller Overview:
4.0 Rating: 425 reviews
Excellent 55%
Very Good 25%
Average 9%
Poor 4%
Terrible 4%
Rating

206joee, wrote review 15/03/2020

Went to many attraction place

Overnight stay in middle of CT. Most attraction place is located between Best Western. Went to MGM Springfield, MA, Mohegan Sun, XL Center. There plenty of restaurants nearby best westen on Berlin Tur... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I'm glad that you found our location convenient. As you stated, we are centrally located in the state and are close to many attractions. See you on your next trip.
Rating

Hardwick2020, wrote review 22/02/2020

Accept No Less

The service is always great and these guys are a notch above most of the other properties. I always try to stay here with close access to ny pa and new england destination points they do a terrific jo... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us and for taking the time to leave us a great review. Your loyalty to us and the brand is very much appreciated. We are happy that the staff makes you feel welcome each and every time, which keeps you coming back. See you soon!
Rating

Soxrbest, wrote review 17/02/2020

Business Analyst

Sara at the desk is a great example of good. Very professional and helpful. I have been using this hotel for quite some time and the experience is always the same with her engagement. Bravo and keep u... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
We are deeply elated that we have been your constant hotel of choice when you're in Berlin, CT. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care!
Rating

jameshI6741EA, wrote review 22/01/2020

Great Place to Rest on Business!

Very nice hotel that neat, clean, safe and very hospitable. I've stayed here numerous times on business and my experience has always been very good! From a service standpoint, the entire staff has a... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
We are deeply elated that we have been your constant hotel of choice when you're in Berlin. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care.
Rating

956carrier, wrote review 21/01/2020

Compliments to Sara- Front Desk

Sara is the Best!! Everytime I come to BW Berlin, CT Sara is always so positive and kind. She is bringing excellent customer service to Best Western Berlin, CT. She is prompt, respectful, and always... more

Owner Response
Daneil M, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We will be sure to let Sara that she made an impact during your stay. We hope to welcome you back to the hotel soon!