Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States
based on 430 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus New England Inn & Suites

This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless intern show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2253 Berlin Turnpike, Berlin, Connecticut, 06037-4036, United States

Reviews of Best Western Plus New England Inn & Suites

Traveller Overview:
4.0 Rating: 430 reviews
Excellent 56%
Very Good 25%
Average 10%
Poor 4%
Terrible 4%
Rating

jacks0nh806, wrote review 28/06/2021

Quick Stay

It was a cute hotel. In the middle of nowhere but it’s CT for you. The lady at the front desk was rude. She took 20 mins to arrive and we rang the bell. Entering the room it was nice but it could’ve b... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us, we appreciate your business. We certainly want to apologize for the inconvenience that occurred during your stay. I am happy that the staff was able to quickly address the issues. We hope you will consider staying with us again in the future, giving us another chance to provide superior service.
Rating

LouisMarieH1, wrote review 26/05/2021

Nice Room

Jacuzzi tub was good but kinda small. Other than that, the room was really nice. The fireplace area is great to relax. The king size bed is really comfortable to sleep in and the pillows are as well. ... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for staying with us, we are happy that you loved your stay with us. We are happy that our staff could make you feel at home, and no doubt the included amenities such as complimentary hot breakfast, Free-Wifi, our indoor heated pool, and fitness center added to your wonderful stay. We hope to have you back with us again soon.
Rating

launikanyrmin, wrote review 29/03/2021

There’s always a first time for everything! I wouldn’t stay there again!

The room was very outdated! The room did smell good! Rugs looks like it needs shampooing or removed! Jets on the tub were very weak! The curtains had holes in them. If u want a dark room u can see the... more

Rating

NYCYesenia, wrote review 09/03/2021

A couple of room issues, but friendly staff.

We stayed here for one night due to it's proximity to Powder Ridge park (skiing and snowboarding) and because it has a pool. Powder Ridge ended up being sold out for the days we wanted to go, but we ... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am happy that you enjoyed your overall stay. However, I am very sorry to hear that some things throughout your stay did not meet your expectations; everything you mentioned will be looked at. I do hope you'll stay with us again in the future and look forward to welcoming you back.
Rating

edwardr126, wrote review 06/03/2021

Great Connecticut Spot

Perfect for working central Connecticut (or sightseeing). Lots of parking, beautiful cozy lobby, phenomenal staff, large rooms, super comfortable beds and pillows, immaculate bathrooms, all in all, a ... more

Owner Response
Daneil McFarlane, General Manager at Best Western Plus New England Inn & Suites, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also happy that you were able to enjoy the amenities, such as the complimentary breakfast, free wireless internet and our fitness center. Looking forward to seeing you again soon.