Why Bother - Poorly managed.
This was our second stay with this hotel. The first experience was not bad however this time the lack of professionalism and caring was abundant. First, I asked if they were ADA accessible and the res... more
This was our second stay with this hotel. The first experience was not bad however this time the lack of professionalism and caring was abundant. First, I asked if they were ADA accessible and the response was “Well sort it, we have 1 room on the third floor....”. Third floor!? Next we were placed on the first floor. The room was large. The bathroom needed help. Lights were blown out, the vent was not working, and the ceiling was falling apart. They advertise that they have an indoor pool and spa but what good are they when they won’t unlock the door because the person who handles that wasn’t there. They also have a 24-gym facility but they only have 3 machines - the treadmill was out of order. Not a good experience. less