Most experienced, professional, knowledgeable staff that I've encountered at any hotel ever!! Customer 4 life
26/12/2016 F1753QQjamesb, New Caney, Texas
I have never experienced one hotel that had it all!! Knowledgeable, professional, curtious staff , great rates , clean rooms , excellent breakfast selection. The hotel manager's name is Billy , he goe... more
I have never experienced one hotel that had it all!! Knowledgeable, professional, curtious staff , great rates , clean rooms , excellent breakfast selection. The hotel manager's name is Billy , he goes above and beyond to help his guests, front desk staff is a reflection of great management. Out of all of the hotels that I've stayed at in the past two decades, this was my best experience to date. I don't normally give reviews but it would be doing a real disservice to the staff at this location to not brag about my excellent experience here. These people made staying in a hotel away from family and friends during xmas pleasurable. There are hundreds of options when choosing a hotel to stay at , but I guarantee if you choose this property, you will get much more than you expect or pay for. Top notch staff from the management to the housekeeping, 10 out 10 less
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review
Thank you so much for your incredibly nice review! Everyone here at Best Western Plus Inn and Suites - New Caney takes pride in their work, and it shows by how pleasant our customers are. We are very appreciative of anyone who takes time to leave a friendly review.
We look forward to your next visit with us, and hope we see you soon!