This hotel does not meet what I believe the is the typical standard for the Best Western chain.
I am staying in room 134 in a supposed executive suite king. Yes, the room is large; however, the quality of the room is clearly sub-standard in terms of maintenance.
First, the bathroom door will not latch or stay closed. A quick look at the door indicates it was mounted out of square. Next, the toilet seats wobbles back and forth. I was going to hand tighten the mounting nuts to correct this problem but just reaching under I could tell the wrong tightening nuts were installed, the shape of which, prohibited further tightening.
In addition, the shower water diverter or shower head must be corroded. The water flow is minimal such that one must stand over the tub’s drain to stay under the limited flow of water. The shower head rotates and even with said rotation, the best flow rate is what is described above.
Finally, the spacious bathroom is poorly lite. The counter contains a double sink about seven feet in length. However, the only lights in proximity to the mirror is a three inch recessed light over each sink bowl. There is nothing to cast light on the person nor the mirror, thus, it is not possible to see to remove makeup, sleep from an eye, etc.
Despite the deficient bathroom, I found the bed to be comfortable and storage in the room to be great.
Now, about the hotel in general. All the staff have been friendly and check-in was quick and easy. Parking is sufficient and well lite. The hallway carpets show fading from use. The breakfast dining area was very tight and crowded with guests. Also, the biscuits were so hard, they were hard to eat.
Overall, this hotel is far from what I would expect from the standard of a Best Western, especially a Best Western Plus. I cannot recommend staying at this place.
BWPlusMyrtleBeach, General Manager at BEST WESTERN PLUS Myrtle Beach Hotel, responded to this review
We apologize we didn't meet your expectations.