04/07/2019 P6285BZwillie, Phoenix, Arizona
I stay in hotels 1-2 weeks a month for business. Unfortunately, this was one of the least comfortable night's sleep I've had in a hotel in years. Loud neighbors, slamming doors all night up and down... more
I stay in hotels 1-2 weeks a month for business. Unfortunately, this was one of the least comfortable night's sleep I've had in a hotel in years. Loud neighbors, slamming doors all night up and down the hall, the music started next door at 3:30 AM, and the hotel was clueless.
As I was preparing to check out, I got an "I'm sorry, would you like a different room?". less
Clarion H, front desk at Clarion Hotel, responded to this review
Hotel Clarion, West Memphis thanks you for your stay with us and we thank you for taking your precious time for sharing your feedback on the Hotel survey. Our attention is towards your grievances related to some of the bitter experiences during your stay with us. We sincerely deeply regret for the inconveniences.
We assure we are working on the issues you particularly mentioned and as a part of our team management policies we continuously intend to improvise quality improvements and modifications in all areas with our services, facilities and hotel assets.
The Clarion hotel quality policy aim is for making the customers stay more convenient always and attending to all the concerns and resolving them to the utmost satisfaction to our guests at the earliest.
Please give us an opportunity to serve you and make a difference in your opinion.
Hotel Clarion One Team