Walking Distance to Downtown Nashville
08/10/2019 Michaeladrew46, Bideford, United Kingdom
We stayed here for the first 2 nights of our road trip Nashville, Memphis and on to New Orleans. It was only 6 miles from the airport which is great after a ling flight. We hired a car and found the h... more
We stayed here for the first 2 nights of our road trip Nashville, Memphis and on to New Orleans. It was only 6 miles from the airport which is great after a ling flight. We hired a car and found the hotel easily via the sat nav.
Check in was quick and there is free parking at the hotel.
The room was clean and the bed very comfortable and a typical hotel room with a safe and coffee machine and fridge.
We walked Downtown which took approximately 20 minutes from the hotel.
The breakfast was adequate with an omelette station and the waitress was very welcoming on both mornings.
On the morning of check out we were up early as we were booked in for the excursion Studio B from the Country Music Hall of Fame.I checked with the housemaid what time check out was. She told me 11am. I mentioned although we had put our suitcases in the car, we would be back after the excursion and would check out before 11am.
We finished the excursion by 10.30am and was back at the hotel by 10.45am. When we went to our room, the house maid was in our room already cleaning! None of the bags I had left in the room were there. I asked her why she was in our room when we had not checked out. She told me to go to reception to collect my belongings. We made it very clear to the receptionist that this was not acceptable and why had the maid got access to our room when we had not checked out. She did not understand why as she said she could see we had not checked out. She apologised profusely and out of goodwill extended our check out time to 2pm so that we could have lunch before we left for the drive to Memphis. We accepted her apology and the extra parking and walked to a restaurant for lunch.
It was not a good situation to be in. The house maid had taken for herself my bag of food which she put under her trolly but I did get that back from her. less