Best Western Plus Music Row

1407 Division Street, Nashville, Tennessee, 37203-4015, United States
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Best Western Plus Music Row

Welcome to Best Western Plus Music Row! Whether its the Nashville Convention Center that guests need to be near or the Bridgestone Arena, staying at the right Nashville hotel can make everything easier. Stay just one mile from downtown and Music Row show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1407 Division Street, Nashville, Tennessee, 37203-4015, United States

Reviews of Best Western Plus Music Row

Traveller Overview:
4.0 Rating: 1924 reviews
Excellent 34%
Very Good 36%
Average 18%
Poor 5%
Terrible 4%
Rating

Missy-Kaye, wrote review 03/05/2021

Clean & comfy

This hotel was a great place for our vacation. It was located about a mile or 10 minutes drive to Broadway. This was perfect for our needs of not wanting to be too close to the noice. The room was cl... more

Rating

karenL1166EM, wrote review 01/05/2021

Disgusting room!

We arrived in our room only to find someone had used it briefly for a “quickie”. Used wet towels, used soap and lotion laying around. Bed was disheveled with pillows strewn about. When I went back to... more

Owner Response
rakesh aggarwal, General Manager at Best Western Plus Music Row, responded to this review
Thank you for being our guest. We sincerely apologize for the difficulties you encountered in both rooms. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback has been shared with the appropriate individuals, so proper measures can be taken to keep such mistakes from happening again. We value your business, and please give us another chance to deliver the excellent experience that should have been provided to you on this visit.
Rating

stephaniephilly, wrote review 29/04/2021

Less Than Pleased

This hotel is in a great location, which is part of the reason we picked it. However, we were less than pleased with our stay. To start, the front desk staff was unwelcoming. We were also surprised to... more

Owner Response
rakesh aggarwal, General Manager at Best Western Plus Music Row, responded to this review
Thank you for sharing your feedback. We are discouraged to see such a poor rating following your recent stay. Self Parking charges are mentioned on the site and all the hotels in Nashville charge for hotel parking. We will make sure to forward these comments to the upper management for improvement. Thank you for being our guest.
Rating

Bob C, wrote review 28/04/2021

BestWestern Nashville

A very nice and clean hotel in a good downtown location. Rooms were clean snd comfortable, great shower , breakfast was limited but overall a good experience snd a nice place to stay. Hotel staff very... more

Owner Response
rakesh aggarwal, General Manager at Best Western Plus Music Row, responded to this review
Thank you for your time in reviewing our Hotel. We are pleased to hear our clean hotel, great service, and vibrant location made for an enjoyable stay. We appreciate your kind comments and recommendation. Please come visit again soon!
Rating

kretschmd, wrote review 02/04/2021

Very good hotel hotel but takes no responsibility for 3rd party billing

Best Western allows Reservationdesk.com to book which is a shame as BW is a great brand but Reservationdesk.com is a fraud. We were travelling and googled BW Tennessee Music Row and thought we were r... more

Owner Response
rakesh aggarwal, General Manager at Best Western Plus Music Row, responded to this review
Thank you for being our guest! We cannot control third-party booking and they always have commission charges on top of room charges, it will be the best deal for the hotel and guest if you can call directly at the hotel and book it. We will certainly reach out to reservatiobdesk.com to discuss this issue and try our best to fix it. We hope you give us another chance.