Best Western Plus Mountain View Auburn Inn

401 8th Street SW, Auburn, Washington, 98001-5901, United States
based on 741 reviews Trip Advisor Logo
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Best Western Plus Mountain View Auburn Inn

Experience the fun, adventure, peacefulness and productivity the area offers when staying at this eco-friendly and conveniently located Auburn hotel. Youll feel right at home in the spacious and comfortable rooms at this pet-friendly Auburn, Washingt show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Mountain View Auburn Inn

Traveller Overview:
4.0 Rating: 741 reviews
Excellent 46%
Very Good 28%
Average 11%
Poor 7%
Terrible 5%
Rating

puddy112020, wrote review 11/02/2020

Under construction and not clean!

I understand that hotels have to undergo renovations etc., but this was a very dirty hotel. Weather you had shoes or socks on or were barefoot, you would literally stick to the floor! There were a lot... more

Owner Response
Tawnya H, General Manager at Best Western Plus Mountain View Auburn Inn, responded to this review
Dear puddy112020, Thank you for taking the time to write this review and share your experience. It is disheartening to learn that you did not enjoy your stay and the room was not properly cleaned to our standards here at the Best Western Plus Mountain View Auburn Inn. Please accept our apologies for those few hours that the contractors had to use noisy tools to remove the old tiles in some of our rooms. We hope you allow us another chance to provide you with a better experience once our renovations are complete. Again, we do apologize for the inconveniences you had during your stay.
Rating

Joseph G, wrote review 09/02/2020

business in Seattle area

Great hotel. Clean and quiet. Offered a great breakfast and happy hour in the evening. The rooms are clean and very comfortable. Staff is exceptional. It was very convenient to the business area ... more

Rating

isleofmaui, wrote review 04/02/2020

Great place to stay for 3 weeks!

Overdue review: In early December, I needed to check into a hotel for a few weeks due to an apartment fire and this was the closest Best Western that allowed dogs. The room and amenities were excellen... more

Rating

johnweismiller, wrote review 25/01/2020

Outdated, terrible breakfast, stay somewhere else

Stay away from this hotel......rude employees, terrible breakfast, horrible location, I could go on but I think you get the point. Don't even try to get reward points from this location. If you get an... more

Owner Response
Tawnya H, General Manager at Best Western Plus Mountain View Auburn Inn, responded to this review
Dear johnweismiller, Thank you for taking the time to write a review regarding your stay with us, we appreciate guest feedback as it helps us fill in the gaps of the areas we need to work on. We apologize as it seems we have missed the mark in many areas of your stay. We did leave you a voicemail this morning in the hopes of speaking directly with you so we could explain to you that you did get the 500 bonus points just for checking in with us. I would like to further speak with you about your stay and issues you had while with us. Please feel free to reach out to me directly at the hotel. Thanks again.
Rating

smokinjoe67, wrote review 17/01/2020

Customer appreciation

I have been staying here since November of last year. I attended the customer appreciation on several occasions as time and work permitted. I enjoyed being able to relax there after work and socialize... more