Charming Clean Inn with Outstanding and HONEST Staff
04/11/2018 mandyswope, Malvern, Pennsylvania
I stayed at the Morristown Inn/Best Western Plus last night and was pleasantly surprised. The Inn has a very historic feel and I was met by a charming man at reception. There are real plants in the ... more
I stayed at the Morristown Inn/Best Western Plus last night and was pleasantly surprised. The Inn has a very historic feel and I was met by a charming man at reception. There are real plants in the bedrooms and the windows open! This morning, I enjoyed a delicious omelette made by a very nice young man.
The rooms were very clean with fresh caulking in the tubs. The beds were comfortable, fluffy pillow and nice fresh sheets.
This morning, I could not find a pair of earrings that had tremendous sentimental value. I literally tossed the room, but could not find the earrings both before and after breakfast. Finally, I had to check out and as I did, I told Alison at reception about the earrings and she promised to keep an eye out for them.
As I arrived at my meeting, the phone rang and it was Alison saying that Sheila in housekeeping had found the earrings!!! What a wonderful surprise!
Alison kept the earrings safe for me until my meeting ended and I had the delightful opportunity to thank her and Sheila for their kindness and honesty.
Kudos to Morristown Inn on their excellent staffing! less
Jim H, General Manager at Best Western Plus Morristown Inn, responded to this review
Thank you for staying with us and for the kind words. We're so glad you enjoyed your stay. We appreciate you noting the special service afforded you by both Alison and Sheila - we will be sure to pass along your along compliments. We look forward to seeing you again the next time you're in the Morristown area.