Best Western Plus Montreal Downtown-Hotel Europa

1240 Drummond Street, Montreal, Quebec, H3G 1V7, Canada
based on 1640 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Montreal Downtown-Hotel Europa

On the hunt for a downtown Montreal hotel near Bell Centre? This welcoming Montreal hotel combines convenience with location and the best in customer service.

As a downtown Montreal hotel near clubs, fine dining and great shopping, guests ar
show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1240 Drummond Street, Montreal, Quebec, H3G 1V7, Canada

Reviews of Best Western Plus Montreal Downtown-Hotel Europa

Traveller Overview:
3.5 Rating: 1640 reviews
Excellent 23%
Very Good 38%
Average 22%
Poor 8%
Terrible 6%
Rating

Wildorchid81, wrote review 02/02/2021

Has great potential

I stayed here for 1 Night for a business meeting the following day. To be fair I want to state that when I arrived Jan 31, 2021, the hotel was having renovations done so the entrance area which was ap... more

Owner Response
Anthony Nguyen, Guest Services / Front Office at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review
Dear Wildorchid81, I'd like to thank you for taking the time to leave a feedback about your stay at our property. Your comments will help us implement improvements to our housekeeping procedures to ensure a better experience in the future. I hope you will consider staying with us again and offer us a chance to provide a superior stay! Thank you,
Rating

MRMTL, wrote review 02/02/2021

Hotel/Homeless Shelter Hybrid...Literally for real!

OK, I've had ENOUGH! I am tired of this hotel risking my safety and health regardless of their reasons or causes. Right now part of this hotel is being used to house the homeless overnight. A city bus... more

Owner Response
Anthony Nguyen, Guest Services / Front Office at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review
Dear MRMTL, Thank you for staying with us and taking the time to leave a comment. On behalf of our entire team, I'd like to apologize for not exceeding your expectations. Your feedback will help us implement improvements to our procedures to ensure a better experience in the future. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Rating

Noizilp, wrote review 31/01/2021

It was a very pleasant stay - the staff were amazing

I will definitely stay to that location when I go back to montreal - the lady at the front desk if I could I would have tipped her good , because the way she wanted to help me with some issues not eve... more

Rating

snowbirdy2, wrote review 19/01/2021

Substandard service and accommodations.

Quite disappointing on so many levels. Evening front desk staff unknowledgeable and rude; had no name tag and refused to give her name when asked. The bed in my room was broken and teetered when I s... more

Rating

StevanG1954, wrote review 15/12/2020

Very reasonable value

Hotel was clean and staff very helpful and friendly. Excellent location. Minutes walking to St Catherine St. Restaurants, shopping, the Eaton Centre and the American Embassy. Room was adequate in siz... more