Best Western Plus Montezuma Inn & Suites

2020 N Grand Avenue, Las Vegas, New Mexico, 87701-4748, United States
based on 537 reviews Trip Advisor Logo
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Best Western Plus Montezuma Inn & Suites

Location is everything, which is why our Las Vegas hotel is conveniently situated to all the best attractions.

Are you looking for a hotel near Santa Fe Trail or a hotel near the State Bird Refuge? When the great outdoors is calling, you nee
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2020 N Grand Avenue, Las Vegas, New Mexico, 87701-4748, United States

Reviews of Best Western Plus Montezuma Inn & Suites

Traveller Overview:
4.5 Rating: 537 reviews
Excellent 57%
Very Good 27%
Average 9%
Poor 3%
Terrible 2%
Rating

jaimiejoherman, wrote review 27/01/2021

family trip

this is a very clean hotel, the staff are friendly and helpful. They allow pets, and have the rooms that are pet friendly are clean and smell good. The breakfast has been good in the past, but covid h... more

Rating

Robomosp, wrote review 28/12/2020

Check AC units

All these hotels are claiming to really clean these room but two recent stays show otherwise. This hotel has a heating and ac unit for each room. We opened the front and the coils were clogged with ... more

Owner Response
Troy Denison, Owner at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your review. Covid does not breed in an ac filter. They were cleaned recently however we had very high winds. There IS coffee and condiments in EVERY guest room for your use. The iron & ironing boards along with blow dryers can be brought to your room for you free of charge. We removed them so that we ensure the are disinfected after your use. We will always continue to strive for perfectly clean rooms.
Rating

EMILYMOORE1111, wrote review 29/11/2020

DISGUSTING ESTABLISHMENT DO NOT COME HERE

For the record, I am not one to normally hop on here and leave reviews. But being as this was a traumatic experience, I thought I’d hopefully save someone some money and horrible experiences. From t... more

Owner Response
Troy Denison, Owner at Best Western Plus Montezuma Inn & Suites, responded to this review
When you checked in we had to ask your traveling partner to please put on a mask. When we changed your room we never heard that you had a complaint. We had many more guest in the hotel than you state. We offer a grab and go breakfast everyday at the front desk from 6am to 9am and we usually leave them up longer for later guests. We take great pride in the cleanliness of our hotel. We have retrained the housekeeper whom cleaned your room. We are sorry for anything that went wrong during your stay.
Rating

FranknDebbie, wrote review 19/10/2020

Wonderful place to stay

Very convenient to both the interstate and visiting the sights in Las Vegas. Staff was friendly and welcoming, and all Covid-19 protocols and protections were followed. Room was modern, spacious and... more

Owner Response
Troy Denison, Owner at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your review. We are please you enjoyed your stay with us. We look forward to seeing you again.
Rating

Ama1313, wrote review 17/10/2020

Get away

Our check in was very easy. We even arrived early and we were able to get our room which was nice. Masks were mandatory which was great. The room has clean and the beds comfy. The staff was very frie... more

Owner Response
Troy Denison, Owner at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your kind review. We try to give every guest the same experience that you received. We look forward to seeing you again.