Best Western Plus Montezuma Inn & Suites

2020 N Grand Avenue, Las Vegas, New Mexico, 87701-4748, United States
based on 522 reviews Trip Advisor Logo
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Best Western Plus Montezuma Inn & Suites

Location is everything, which is why our Las Vegas hotel is conveniently situated to all the best attractions.

Are you looking for a hotel near Santa Fe Trail or a hotel near the State Bird Refuge? When the great outdoors is calling, you nee
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Montezuma Inn & Suites

Traveller Overview:
4.5 Rating: 522 reviews
Excellent 57%
Very Good 27%
Average 9%
Poor 2%
Terrible 2%
Rating

incagal491, wrote review 24/01/2020

Tired Travler

Easy access from interstates. Had no problem with our check in and when checking out, out statement was already printed and waiting for his. This was the easiest internet connection we have ever ha... more

Rating

leslieandsonny, wrote review 20/01/2020

Disappointed

I usually love Best Western and travel all over the country staying at the BWs that are pet friendly. This location however was horrible. The room (#111) smelled strongly of pet urine. I didn’t even u... more

Owner Response
montezumasuites, General Manager at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your review. We did have room 111 shampooed right before your visit. We do have plenty of places to walk dogs it just happened to be during a snow storm that you stayed and things do get a bit muddy during these times. we try very hard to have pet friendly places for all our guests traveling with pets. We are in a drought stricken area and try to comply with city ordinances on having grass.
Rating

Lillian G, wrote review 09/01/2020

Spacious room and great value

We travel through this area several times a year and finally decided to split the trip into 2 days. We travel with our small dog and booked this hotel since it offered pet friendly rooms. The room was... more

Owner Response
montezumasuites, General Manager at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your kind review of our property. We are very pet friendly for Dogs. We take great pride in an extreme deep cleaning and inspection of every pet room upon check out of the prior guests. We look forward to seeing you again when your travels bring you back through Las Vegas New Mexico.
Rating

ColoradoJ, wrote review 01/01/2020

Not as good as initial impression

Nice looking place, with newer larger rooms, good beds, a good breakfast, and a reasonable price. First impressions were very positive. But lots of little things added up to a less-than-desirable st... more

Owner Response
montezumasuites, General Manager at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your review. All of our tubs have a slip resistant coating on them. We also have a rubbermaid suction mat in every room under the bathroom vanity. All of our handicap rooms have grab bars throughout the bathroom and wider isles in and around the bed. Please ask for one of these rooms on a future stay to accommodate your needs. None of our windows are aluminum framed. The hotel was built 11 years ago. We did have a hot water heater fail and fixed and replaced it the same day. We are very sorry to all our guest but we did not see this until it had happened. We look forward to seeing you again on a future stay.
Rating

abonkowski, wrote review 01/01/2020

Very clean, great breakfast

Nicely decorated, very clean. Excellent food choices for breakfast, and enjoyed a complimentary bowl of soup at check in. Very comfortable beds and pillows. Location was close to interstate but room ... more

Owner Response
montezumasuites, General Manager at Best Western Plus Montezuma Inn & Suites, responded to this review
Thank you for your review. We look forward to seeing you again. Happy New Year!