Best Western Plus Monterrey Airport

Carretera Miquel Aleman Km 18.5, Monterrey, 66600, Mexico
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Best Western Plus Monterrey Airport

Discover our new luxurious rooms fully equipped, recently constructed in the Best Western Plus Monterrey Airport.

All our rooms include amazing amenities such as hairdryers, coffee makers, iron and iron boards, two telephones, cosmetic mirr
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Monterrey Airport

Traveller Overview:
4.0 Rating: 113 reviews
Excellent 37%
Very Good 36%
Average 12%
Poor 8%
Terrible 5%
Rating

Everardo G, wrote review 22/12/2019

Traveling into GTO Mexico.

Great stay, second time staying here. Great hotel, Great service. I was worried about my belongings being stolen overnight. But after I talked to the security guard, he said not to worry. My stay was ... more

Owner Response
BigAppleL, Manager at Best Western Plus Monterrey Airport, responded to this review
Thank you for your answer and rating. We hope you have a great time on your Holidays!
Rating

enavarrete33, wrote review 16/12/2019

Airportr Hotel Best Western

By the name I imagine it was very near to the Airport, is Fricking far away about 20 minutes without traffic, but since always are traffic it was 1 hr trip , The hotel is Ok seems like a low budget ho... more

Owner Response
BigAppleL, Manager at Best Western Plus Monterrey Airport, responded to this review
Thank you for your feedback. We are 8 km. away from Monterrey Airport, the ride takes about 10 minutes, and the shuttle service is free. When it is rush hour or there is a car accident, the ride could take longer. Our hotel was build in 2001 and since the beginning we have been a Best Western hotel. At first we began as a Best Western Classic Brand, and right now we are Best Western Plus Brand. The hotel's rooms were renovated in 2017. Our gym has 2 threadmills,1 bike and a strenght machine. We have plans to buy new equipment in 2020. We are going to take notes about the vending machine. Front desk can help you breaking the bill, but maybe at that time they didn't have coins. We are sorry for the inconvenience.
Rating

Margaret W, wrote review 17/03/2018

Comfortable and useful

I stay at this hotel when I am in Monterrey teaching technology commercialization at the PITT research center. The hotel has a nice room with a good work desk, a comfortable easy chair with foot stoo... more

Owner Response
Eugenio V, Manager at Best Western Plus Monterrey Airport, responded to this review
Thank you for your feedback. We will continue working hard to keep delivering our best service.We hope we can see you back soon. Have a great day!
Rating

JonasO148, wrote review 18/08/2017

The worst hotel stay in the past 20 years! Avoid it like the plague

Rude staff. They don't treat you like a guest, the treat you like cattle. I cancelled my reservation for the return trip. I will not ever stay there again, not even if it was free! The hotel was empty... more

Owner Response
BigAppleL, Gerente at Best Western Plus Monterrey Airport, responded to this review
Dear Mr. Ortega, Thank you for your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We report to our Maintenance Department the air conditioning of the room you stayed at, so they can do a checkup. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Have a great day!
Rating

Anne B, wrote review 11/08/2017

Good Value and comfortable room

The hotel is comfortable and the staff is easy to deal with. The location was great for our visit to the National Charros youth Competition. The hotel was really busy so we only had breakfast one mo... more

Owner Response
BigAppleL, Manager at Best Western Plus Monterrey Airport, responded to this review
Thank you ver much for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.