Charm in a charming city.
First of all the staff. They are amazing! So kind and helpful. They spoke english and were very helpful with directions and suggestions on dining. The lobby bar is staffed by the front desk and of... more
First of all the staff. They are amazing! So kind and helpful. They spoke english and were very helpful with directions and suggestions on dining. The lobby bar is staffed by the front desk and offers a variety of cocktails and beer, both on tap and in bottles. The location was fantastic. About 3 or 4 blocks from the train station and another 2 or so to the charming little town, where shops and cafes abound. I felt like I was in a fairytale. The best part about this hotel though was the cleanliness. It was beyond a doubt the cleanest hotel I have ever stayed in. I've been to 38 countries and 40 states and this was byond a doubt the cleanest. The bathroom was impecible. I will definitely recommend this hotel to my friends and clients. less
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
What a delight to read your message.
I forward it to my entire team who deserves your compliments. They are totally committed to make an enjoyable experience out of our guests'stay, everyday. Thank you for mentionning the housekeeping staff, they do a great job under the control of our executive housekeeper and they are sometimes forgotten... the invisible army !
Also, you're right, the location of our property is really ideal, it's even closer than what you mention (1 block from the main city center -Grande Ile and 2 from th e train station), which allows a perfect pedestrian visit of Strasbourg the magic city.
Strasbourg is nice and worth a visit all year long, but in December it's like you describe it, as in a fairytale. The Christmas decorations and lightings together with the smells and tastes of the Christmas markets make it really exceptionnal.
Again thank you so much for your recommendation and we hope to see you back again soon.
Véronique Siegel, CEO