Best Western Plus Monopole Metropole

16 Rue Kuhn, Strasbourg, 67000, France
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Best Western Plus Monopole Metropole

The hotel has received the European Eco-label certification. The label distinguishes services and products that meet high standards of both performance and environmental quality. Centrally located near the TGV train station, historic quarters and sho show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
16 Rue Kuhn, Strasbourg, 67000, France

Reviews of Best Western Plus Monopole Metropole

Traveller Overview:
4.5 Rating: 1358 reviews
Excellent 46%
Very Good 41%
Average 9%
Poor 1%
Terrible 0%
Rating

AboudyG, wrote review 17/08/2020

True to its solid reputation

A pleasant hotel, with a real effort in decoration and convenient rooms. The bathrooms are really both nice and practical. Service is good and efficient and the location is convenient midway in walkin... more

Owner Response
Véronique Siegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review
Dear @AboudyG, thank you for your message and stay. Good to read that you have enjoyed our decoration (although we had to take some decorations items away according to our very strict covid protocol). The beds are high quality mattresses with a top cover made of memory foam, which gives an impression of smooth and comfort, but still offers a good support. We hope to have the pleasure of greeting you back again soon and remain with best regards, Véronique Siegel& Team
Rating

RYHK2014, wrote review 04/03/2020

Great location.

Situated in walking distance from the train station. They will lock the main door at night for which I felt safe during our stay. The room was quite big and the bed was very comfortable, recommended!!... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @RYHK2014 Thank you for your message and recommendatin and we hope to see you back again soon! with best regards, Véronique Siegel
Rating

lauberhouse, wrote review 19/02/2020

A Welcoming Retreat Near Historic City Center

We have traveled to the BW Monopole Metropole 4 times and have been supremely satisfied with each stay. The location is less than 500 meters from the historic city center with everything in easy walk... more

Owner Response
VeroniqueSiegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review
Dear @lauberhouse, Thank you for completing the survey regarding your last stay at our property and thank you for your loyalty all alon the past years ! We value your feedback and, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are so happy if we manage to let your feel like at home, this is definitely our goal and I will forward your message to my team with great pleasure. They are totally committed to our guests' well-being and help us making from each stay an experience and will value your feedback. We hope to see you back again soon ! With best regards, Véronique Siegel & team
Rating

565yihsienw, wrote review 27/01/2020

They helped me find my passport back

是個美好的經驗!房間很大,乾淨,早餐多樣好吃! 那個區域扒手很多,扒手誤以為我裝護照的袋子裡面有值錢的物品,所以偷走我的護照,之後丟在某處被撿到失物招領處。飯店的櫃臺很熱心的幫忙我打電話,幫助我找回護照,真的是非常的感謝! I had an excellent experience in this hotel! The room was good, breakfast was good! Ever... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @565yihsienw, Thank you so much for your great review and for your stay last november. We were so happy for you to have been able to solve your passport loss problem. Yes, the team loves pinapple cake :) ! We hope to have the pleasure to greet you back again in the future and wish you all the best. Véronique Siegel & Team
Rating

Vicki B, wrote review 28/12/2019

Charming comfortable hotel in great location

I stayed 2 nights at the Best Western Monopole Metropole in Strasbourg for a visit to the Christmas markets and was totally charmed by this wonderful hotel. The room was large and the bed was comfy, t... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @Vicki_B, Thank yo uso much for your message and we are happy to read that you have enjoyed your stay with us during the Christmas market period. This specific time of the year where Strasbourg is even nicer than the other months. We hope to have the pleasure of greeting you back again in the future and send you already our best wishes for 2020. Warm regards, Véronique Siegel