Best Western Plus Monopole Metropole

We were driving from Frankfurt to Carcassonne and picked Strasbourg as a stopping point..as we were driving I made reservations online.. as we arrived the reservations disappeared..being very, VERY tired we asked/whined if there was anyway there were rooms available (3 total).. Pablo was calm and accommodating and gracious, he found us rooms quickly, gave us water and directions to the fireworks! Vera was funny and considerate and knowledgeable about the area..she answered patiently the bajillion questions all us näive Americans had to ask! Although we didn't really interact with any other staff I am sure they are just as FABULOUS! Thanks for a great night!! less

Conveniently located close to the train station and within walking distance of the city center, we got upgraded to a better room. Very clean and very quiet. Great sleep! Front desk was also very efficient. A good stay! less

The hotel is very conveniently located, close to the train station and the city centre, but if you don’t like sharing space with animals, don’t visit this hotel. When I arrived in my room, there was a dog bed sitting on top of the bed. I don’t wish to stay in a room that has housed animals so was not very pleased. Bed was comfortable, but the room was smallish and there isn’t a lot of space to leave things. Put my suitcase on top of the “wardrobe”, which had obviously not been cleaned for some time as it was covered in dust when I got it back down. The room did have a safe, which was much appreciated. The staff were friendly, but it didn’t make up for the less than 4 star set up. less

Fabulous location near le petit France and the cathedral. The hotel staff was super friendly. We hired a bike for an amazing cheap price in the hotel. The beds were superb and big and you could hear no other guests while we were there in high season. Supermarket and shops plus Le petit France etc all in walking distance. We will come again!! less

We, 3 ladies from South Africa, stayed in the hotel for 24 and 25 June 2019. We really enjoyed every minute of our stay. The location near the train station and also the short walk to the central area of Strasbourg suited us perfectly. The reception staff was very friendly and accommodating, making us feel welcome and at home!!! We had a lovely clean room with aircon which was very nice seeing it was extremely hot!! I can really recommend the hotel to anyone visiting Strasbourg. Should I visit Strasbourg again it will be my first choice for accommodation. We have sweet memories of our stay in the hotel. less