Best Western Plus Monopole Metropole

We chose this 4-star hotel after reading what other guests had written about this hotel. We also checked the location and pictures of the hotel. We had asked for a quiet room. The room was small and dark towards a narrow courtyard. The small windows were high up, you had no view. The toilet and bathroom were seperated so after using the toilet you had to go through the room to get to the bathroom to wash your hands. The room was quiet until around 6 o`clock in the morning. Then the staff gathered in the yard chatting loudly before starting work. The breakfast was good, the WiFi worked perfect, large TV-screen with many channels, refrigerator in the room. OK location just by the trainstation. When we complained about the room´s standard at checking out we were told we should have complained immediately. We got 15% discount. We were surprised that they offered this room to a customer, it should be used in an emergency situation when the hotel is full. less

From arrival to departure. This hotel is good. Room was very good a shower small but ok bathroom Bed very nice. Tea and coffee machine in the room The let down for me was breakfast it was a bit like word war 3 One poor lady clearing tables and trying to put out the food. No scrambled egg or bacon. No milk. I took the container in to the kitchen and was told I can not come in I do like this hotel and will still stay there I just was an off day less

This was one of if not our favorite hotel during our 3 week trek in Europe. It is a family owned and they take such pride in their hotel. Always very helpful and friendly. Highly, highly recommend this BW. less

This hotel was beautifully decorated with art and artifacts of the local history. The staff was extremely helpful and the breakfast was delicious! I appreciated the morning news print out of U.S. news and brought home some lollipops from the bar for my grandson. less

This hotel is close to the station but far enough away that you can't hear the trains. I asked for a quiet room and they really delivered: room 415 was on the top floor and overlooking the inner courtyard and I slept like a baby. Also it was spacious, well-equipped (the fridge was handy and didn't make noise in the night), and had one of the best showers I've seen anywhere. The staff were really friendly and the reception staff kindly spoke English with me. I didn't use the billiard lounge but enjoyed walking through it on my way to breakfast each morning, which was really good with a great deal of choice and excellent gluten-free rolls on request, served warm. This was my first time in Strasbourg and if I visit again I'd gladly stay here again. less