Best Western Plus Monopole Metropole

I’m afraid I just might get carried away reviewing this. Excellent welcoming receptionist lady who talked us through everything in this our first visit to Strasbourg.Our expectations of our room were exceeded and we were genuinely surprised at its size and decor. We asked for a bath and a high floor in advance and got both.We never saw the cleaning staff as we were late sleepers each day but we were never disturbed and returned to a spotless room each evening,hopefully someone will pass on our thanks! Probably the best air conditioning we have ever experienced in Europe,and that is important to us.I could go on,I’m sorry I never played on the small billiard table in the charming rest room.They hire about town bikes which I was shown despite no commitment from me to hire one,maybe next time. We will be back. less

I was on a long official trip in Strasbourg and Molsheim and I had to stay here for 2 weeks. The stay was very comfortable with nice warm, clean, comfortable, cozy rooms. The weather was bad, but as soon as you come back, it felt like home. There was parking available and we had a nice stay. Thank you team Best Western. less

We were happy with our choice. We needed two family rooms (2 adults and 1 child per room). The rooms were on the first floor facing the inner court. They were extremely quiet and we could make them very dark, which we like. It was spacious and the bed was good. We did not take the breakfast because we saw a lovely place in the center we really wanted to go to. The location was perfect for the airport and for walking to the center. The lady at the front desk was extremely nice and very helpful. less

I always thought Best Western Plus meant breakfast included - apparently not so unless you pay an additional 13€ each person - yikes that is a bit steep. Location is walking distance to the train station at 10 minutes. The old town (Little Paris) a 10 minute walk and the cathedral area about 20 minutes to walk. Front staff are exceptionally friendly and helpful including having English. The chambermaid was very good - everything was very clean and smart. Rooms - well we ended up with a mobility room so the shower/toilet was just one big area - wet as well. Bedding, beds, pillows were very comfy. Room had a safe, free wifi and a fridge (again prices too high to encourage a guest actually buying something - my pet peeve). Prices to stay here are cheaper on sites such as Booking.com which is too bad as I prefer to support the hotel itself. The price overall is at the high end for the level of hotel without breakfast b The downstairs sitting area/parlour has s small poo table and many weirdly matched sitting chairs (orange & white, white & orange). Looks like an old folks home. less

I enjoyed my stay at the metropole. The hotel was quiet, clean and small (only 25 rooms). Centrally located for easy walking to sights and restaurants. I found the staff to be friendly and helpful. The breakfast was more than adequate and very well presented. less