Best Western Plus Monopole Metropole

16 Rue Kuhn, Strasbourg, 67000, France
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Best Western Plus Monopole Metropole

The hotel has received the European Eco-label certification. The label distinguishes services and products that meet high standards of both performance and environmental quality. Centrally located near the TGV train station, historic quarters and sho show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Monopole Metropole

Traveller Overview:
4.5 Rating: 1341 reviews
Excellent 46%
Very Good 41%
Average 9%
Poor 1%
Terrible 0%
Rating

Vicki B, wrote review 28/12/2019

Charming comfortable hotel in great location

I stayed 2 nights at the Best Western Monopole Metropole in Strasbourg for a visit to the Christmas markets and was totally charmed by this wonderful hotel. The room was large and the bed was comfy, t... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @Vicki_B, Thank yo uso much for your message and we are happy to read that you have enjoyed your stay with us during the Christmas market period. This specific time of the year where Strasbourg is even nicer than the other months. We hope to have the pleasure of greeting you back again in the future and send you already our best wishes for 2020. Warm regards, Véronique Siegel
Rating

zauberin, wrote review 23/12/2019

Location location location

Spacious room and washroom. Quiet environment albeit 5 min walk from train station. Reception desk staff very cordial and helpful. Breakfast staff very cordial. Very good breakfast buffet with a good ... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @Zauberin, Thank you so much for your great review and stay and happy to read that you have enjoyed your stay with us ! Yes, we try to offer a wide range of local products for breakfast, as experiencing Elsass also means discovering its gastronomy ! We hope to have the pleasure of greeting you back again soon and we remain with best regards, Véronique Siegel
Rating

Mommamaryrita, wrote review 08/12/2019

Charm in a charming city.

First of all the staff. They are amazing! So kind and helpful. They spoke english and were very helpful with directions and suggestions on dining. The lobby bar is staffed by the front desk and of... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @Mommamariyrita, What a delight to read your message. I forward it to my entire team who deserves your compliments. They are totally committed to make an enjoyable experience out of our guests'stay, everyday. Thank you for mentionning the housekeeping staff, they do a great job under the control of our executive housekeeper and they are sometimes forgotten... the invisible army ! Also, you're right, the location of our property is really ideal, it's even closer than what you mention (1 block from the main city center -Grande Ile and 2 from th e train station), which allows a perfect pedestrian visit of Strasbourg the magic city. Strasbourg is nice and worth a visit all year long, but in December it's like you describe it, as in a fairytale. The Christmas decorations and lightings together with the smells and tastes of the Christmas markets make it really exceptionnal. Again thank you so much for your recommendation and we hope to see you back again soon. Warmest regards, Véronique Siegel, CEO
Rating

nblades2017, wrote review 26/11/2019

Great location and helpful staff

We arrived at our hotel and unfortunately our luggage didn’t arrive with us. The staff let us borrow cell phone chargers until ours arrived. A great location to the train station (5 minute walk).I wo... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @nblades2017? Thank you so much for taking the time to recommend our property to other travellers. We hope that we will have the pleasure of greeting you back again and are at your entire disposal anytime. with warmest regards, Véronique Siegel
Rating

dxthomas, wrote review 24/11/2019

A well run family hotel

The Location of the Hotel is excellent. Not far away from the centre of town, very near the main station. Garage for car available. Personal very effective and obliging but not intrusive. Very littl... more

Owner Response
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review
Dear @dxthomas, Thank you so much for your very nice review and we are looking forward to greeting you back again soon ! Warmest regards, Véronique & Team