Best Western Plus Monopole Metropole

we stayed at this Best Western for three nights....since check - in time is 3:00 PM the Bellman on duty checked our Language and parked our car ( there is a charge ) go for it, it makes life so much easier. We checked in at the reception with charming " Claudine ", she was very helpful throughout our stay and was our point person. Other staff- members were very friendly and counties as well. We like to deal with one person when staying at a Hotel and we found Claudine who managed every request we had to our satisfaction. JOB well done !! She suggested to drive to " Obernai " and check out this Village... we enjoyed it. The BW is just one block away from the Train Station and a short walk to the star attraction " Petite France ".. we found the location of the BW very convenient. We were accommodated in room No. 302... it is a nice, modern decorated clean room... Maid Service throughout our stay was excellent. The room has a high ceiling, There are two - twin - beds pushed together, clean white bed-linen , we slept good here, good lighting, a large TV by Phillips ( flat screen ), a desk, a coffee-maker , a Mini Bar, the rooms has a balcony with a blooming flower box, nice touch. There is good closet space, an in-room safe, an Ironing board with an Iron, ( in the closet ) . The Bathroom is rather small, but clean with white towels, has a shower , hairdryer W/C , . The Breakfast Room is large,and offers plenty of food. Fresh Fruit, Cold Cuts, cheeses, fish, yogurt,juices,cereal, eggs, you brew your own coffee ( I like that ) Espresso /Cappuccino.. there are assorted cakes, croissants ...in other words plenty to eat. Upon departure, " Claudine " arranged that our car was brought to the entrance of the Hotel and we had help to load our bags into the car, just great Service all around... We defiantly recommend staying here. less

Highly professional and caring staff, comfortable beds, generous breakfast. Very easy to reach both the Central Station and the city centre. The overall experience is very positive because the stay at the hotel combines a professional service with a very friendly atmosphere of home. less

Just left a BW in Paris and what a welcome relief checking in here!! Staff at front desk very cordial and welcoming. Explained all amenities and provided map and directions to sites. Ask a few more questions while here and always friendly and helpful. Breakfast was good and hit the spot. Room very clean and comfortable. A nice walk to other sites and safe. I enjoyed the stay here very much and definitely would stay again. Walking distance to train and cathedral square. Strasbourg was really nice town and welcome relief after Paris. less

We stayed here several years ago and were happy to be back. Receptionist at check in was very helpful. Room was very nice and a good size. Bathroom also a good size with plenty counter space. Very nice corner shower but with no door so floor got a little wet but no big deal. Bed was very comfortable too. Only 1 TV channel in English, CNN, but we didn’t spend a lot of time in the room anyway. Hotel car park was full but we got a space in the Wodli parking garage a short walk away. The weekend cost for parking was 18 euros from Friday afternoon till Monday morning. Ticket machines to pay for parking we’re on the 2nd floor on the far side. Breakfast in the hotel was very good with hot and cold options and a good variety. Strasbourg is a beautiful walkable city and this BW was in a quiet area just a short stroll from the river. Would definitely recommend. less

Spent three nights here to see/explore Strasbourg. Underground secure car parking very useful as we could leave baggage in the car and know it was safe. Staff very friendly and helpful. Assisted us in orientation of the town. Didn’t eat here as there were so many good restaurants in the town within easy walking distance. Comfortable clean basic room with air conditioning, bathroom/separate toilet. 3 min walk to cross bridge into old town, therefore a perfect location for sightseeing. less