Not for Families
we had a local tournament. staff was quite rude to the children and parents. Hotel restaurant service was atrocious. Not family friendly. Better options in Abbotsford. Online prices were better than g... more
we had a local tournament. staff was quite rude to the children and parents. Hotel restaurant service was atrocious. Not family friendly. Better options in Abbotsford. Online prices were better than group discount. Most disappointing Best Western in my travel history. less
bwmission, Front Office Manager at Best Western Plus Mission City Lodge, responded to this review
Thank you for sharing your feedback from your stay. I am sorry you did not enjoy your stay with us, and I am truly saddened to read your comments about our service. We are usually known for our friendly staff who treats each guest with utmost respect. I apologize if you felt differently.
We are committed to making sure that you will always find our lowest rates on Bestwestern.com. If you find a published rate on the Internet that is lower than what is published on our website, we will honor the lower rate as long as the rate is with the same criteria: same hotel, same room type, same dates of stay, same cancellation policy and same guest occupancy.
Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 604-820-5500.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Plus Mission City Lodge