Best Western Plus Mishawaka Inn

445 W University Drive, Mishawaka, Indiana, 46545-1105, United States
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Best Western Plus Mishawaka Inn

The Mishawka/South Bend area is renowned for hospitality, and for those looking for hotels near downtown South Bend but without the premium price tag, this property delivers. Pet-friendly Mishawaka hotels can be difficult to find, but our property sp show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Mishawaka Inn

Traveller Overview:
4.0 Rating: 397 reviews
Excellent 51%
Very Good 27%
Average 12%
Poor 5%
Terrible 3%
Rating

D D, wrote review 16/07/2020

Didn't know what to expect these days

The hotel was open for business. Room was clean, but extras were removed--extra pillows, coffee maker, etc. The breakfast was a to-go sack. Disappointing, but I don't blame BW--they are doing what the... more

Rating

Rosanne C, wrote review 24/06/2020

Bedbugs June 23, 2020

I booked this room for my son. When he pulled back the covers to go to bed he found it visibly full of bugs. The staff was apologetic and moved him to a different room. In the morning he realized the... more

Owner Response
Trip58606800842, General Manager at Best Western Plus Mishawaka Inn, responded to this review
Thank you for taking the time to review the Best Western Plus hotel. I apologize for what happened with your son. We take this very seriously and want to make this right with you and your son. We did not have any reports of this to the staff and show no log of it. Can you please let me know what room it was at the Best Western Plus and please call the hotel so that I can get more information? We are in the process of getting our hotel ready to open to full capacity and want to make sure we have any problems taken care of before we open.
Rating

mkv305, wrote review 26/05/2020

wait a while to stay here

I realize we are Coming out of the covid thing but no ice, no pool, no breakfast. which would all be fine if this was conveyed before i paid full price for the room. I would have switched hotels but i... more

Owner Response
Trip58606800842, General Manager at Best Western Plus Mishawaka Inn, responded to this review
Thank you for taking the time to review the Best Western Plus Mishawaka. I apologize for the lack of breakfast, pool and ice. The travel industry is still struggling with how to proceed with all of the new precautions to be taken to keep a safe and healthy environment. We hope that when we get all of the new policies and procedures in place, you will try the hotel again. Wishing you safe and healthy travels!
Rating

Camilla C, wrote review 23/01/2020

ALL BW PLUS ARE NOT THE SAME

Most hotel brands you can count on an expected level of consistency wherever you stay. That is not the case with BW PLUS. This is a very dated property. I have never written a review but my business ... more

Rating

Ellen E, wrote review 31/12/2019

Good, Bad, and Meh

We stayed here December 21 - 28, 2019. The good: The staff, especially the woman at the front desk with the red hair and glasses, was very friendly. The lobby is being renovated and even the workm... more

Owner Response
Trip58606800842, General Manager at Best Western Plus Mishawaka Inn, responded to this review
Thank you for taking the time to make a review. I am not sure if you stayed at our hotel. We are not under renovations and have no work crew here, nor do we have a carpeted elevator. Was it the Best Western Plus on University Drive in Mishawaka Indiana? I do apologize for your problems that you had with your stay at the hotel you are reviewing, and hope that as you travel that your travels are safe and pleasant. Happy New Year!