Best Western Plus Mirage Hotel & Resort

9616 Highway 58, High Level, Alberta, T0H 1Z0, Canada
based on 313 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Mirage Hotel & Resort

High Level hotels in Alberta are tucked in close to the citys best attractions, such as the Fox Haven Golf and Country Club just minutes away.

We are the newest and most prestigious property in the local market, catering to guests who want a
show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
9616 Highway 58, High Level, Alberta, T0H 1Z0, Canada

Reviews of Best Western Plus Mirage Hotel & Resort

Traveller Overview:
4.5 Rating: 313 reviews
Excellent 56%
Very Good 27%
Average 8%
Poor 4%
Terrible 2%
Rating

Cruiser774512, wrote review 02/03/2021

Business Trip

The staff at the Mirage went out of their way to accommodate our needs and make us feel Covid safe! They had lunches available, and even collaborated with my colleagues for a surprise 50th Birthday c... more

Owner Response
Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Guest, Thank you so much for the positive feedback. I am so glad to know that your stay was so wonderful and that our staff was able to assist in making it a memorable one! We look forward to welcoming you back to the Best Western Plus Mirage again soon. Best Regards, Tareq Morad General Manager
Rating

Wesley W, wrote review 27/02/2021

Excellent hotel

The staff and hotel itself were excellent and very pleasant to deal with. The location was easy to get to the front desk staff were all pleasant to deal with and the restaurant food surpassed my expec... more

Owner Response
Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Wesley, Wow, what a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff , service, and food were able to meet and exceed your needs and expectations and hope your next stay is just around the corner. Kindly, Tareq Morad General Manager
Rating

TeamTamaca, wrote review 26/02/2021

Feels like Home!

The staff at the Best Western Mirage Hotel make your stay feel like you're visiting friends and family and like you are there for rest and relaxation. They take such great care of their guests and ma... more

Owner Response
Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Happy Guest, Thank you for giving us a perfect rating and for the glowing review. We all enjoyed having you stay with us and it was a delight to serve such pleasant ladies. We look forward to welcoming you "home" again soon. Best Regards, Tareq Morad General Manager
Rating

Matthew I, wrote review 23/11/2020

good as always

I have stayed at this hotel multiple times this year. it is a very nice hotel with good amenities. there have multiple machines in the fitness room. it is vert clean. \the \kitchen rooms have full s... more

Owner Response
Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Matthew, Thank you for staying with us once again. We appreciate your loyalty and your continued trust in our hotel and our staff to ensure that you have an enjoyable stay. Please don't hesitate to call us if there is anything we can help you with in the future. Best Regards, Tareq Morad General Manager
Rating

Albertabound10, wrote review 09/07/2020

Old and tired. Sustainability fees going where?

This hotel charged more than 200/night for our room which had two beds. Musty carpets and a tired interior which is worth more like 125 tops. This is High Level's nicest hotel but it's old and needing... more

Owner Response
Tareq Morad, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Guest, Thank you for taking the time to give us your feedback. I would first and foremost like to say that despite the fact that the Best Western is High Level's newest hotel, built a mere 10 years ago, we have just undergone a number of renovation this past year which have included the following; brand new carpeting in all of our rooms and common areas, brand new bedding, brand new mattresses, brand new curtains and sheers, upgraded wifi, and renovations to our gym. We are constantly making upgrades in accordance with brand standards. Your contribution towards our sustainability levy is greatly appreciated and helps us with a number of "green" incentives, such as towel recycling, use of energy saving initiatives, and other matters of efficiencies which reduce consumption of waste and energy. We are an active "Green Key" member, a leading international eco-label awarded to accommodations and other hospitality facilities that commit to sustainable business practices. Unfortunately, due to the recent circumstances around the COVID-19 pandemic, we have been forced to use disposable packaging to offer our guests breakfast and takeout. Under normal circumstances we offer a beautiful breakfast buffet but that is not permitted during this time. We hope that things resume to normal in the very near future so we can deliver the experience guests have come to know and love at the Best Western Mirage. I am glad to know that our staff offered you their friendly hospitality and hope you will give us another try in the future. All the Best, Tareq Morad General Manager