Best Western Plus Mirage Hotel & Resort

This hotel charged more than 200/night for our room which had two beds. Musty carpets and a tired interior which is worth more like 125 tops. This is High Level's nicest hotel but it's old and needing a facelift. Friendly staff though, which was nice. Hotel gouged me for a $5/night sustainability fee after we checked out though, which sucks since the breakfasts are all disposable and they use lots of styrofoam with takeout orders. Mgmt will probably chime in and say how it's for covering sending the laundry to some place in Grimshaw for cleaning....whatever. Beginning to think my best bet in High Level is to just sleep in my car. ;( less

room was clean, food was very good, pool was not very clean and very chemically, walls were paper thing we could here the next door neighbor's conversation. paid too much for what was offered at the hotel. less

Immaculate with the best breakfasts and suppers I have had in a long long time. Staff go above and beyond to welcome you and ensure you are comfortable. They will send a shuttle to bring you from the airport if you call ahead. less

I expressley rang and asked for a ground floor room as my husband is disabled. We were given a second floor room, which we could not access, so they gave they gave us a smaller room on the ground floor , I had to sleep sitting up on the couch. And it still cost over $200. When trying to confirm a downstairs room upon our return, I was told they could not guarantee it, and this is the email I just received. "we cannot guarantee a specific room, on a specific floor or a specific side of the hotel, I did say the booking is of course guaranteed by your credit card but your requests are not. This is just how it is in the hotel industry" This is the response from the manager. less

We stay here at least once or twice a year on business. High level is a small northern town with limited quality places for overnight stays, this motel is the exception. The rooms are more than adequate, plenty of amenities, typical of a good hotel. It’s clean, and secure, with great heat and air conditioning when needed. The hotel itself is well maintained with repairs being done when needed, and the lot is plowed and maintained in the winter months, with plug ins for vehicles if needed. The staff is friendly and helpful. Both the restaurant and lounge are well appointed with nice furnishings and a warm atmosphere for dining. Menu items are plentiful and of good variety and available in both the restaurant and lounge. Great presentation and really tasty options. Moderately priced. There is also an indoor pool, water park and hot tub available if you so desire. We use the hot tub, and after a cold day it’s sure a welcome to chilly feet and hands. We will continue to use the High Level Best Western Plus as long as we travel this way. less