Best Western Plus Mirage Hotel & Resort

9616 Highway 58, High Level, Alberta, T0H 1Z0, Canada
based on 303 reviews Trip Advisor Logo
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Best Western Plus Mirage Hotel & Resort

High Level hotels in Alberta are tucked in close to the citys best attractions, such as the Fox Haven Golf and Country Club just minutes away.

We are the newest and most prestigious property in the local market, catering to guests who want a show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Mirage Hotel & Resort

Traveller Overview:
4.5 Rating: 303 reviews
Excellent 56%
Very Good 28%
Average 8%
Poor 3%
Terrible 2%
Rating

adamss2020, wrote review 16/01/2020

Pleasant Stay

I stay at Best Western for 4 Nights and the staff were amazing. Alicia offered excellent and impeccable customer service. I must commend Brian [Chef] for the wonderful meals. The ambiance was a deli... more

Owner Response
136tareqm, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Guest, Thank you for taking the time to give us such positive feedback. Every position at our property has an important role in creating a wonderful and memorable experience for our guests and I am delighted to know that we were able to do so for you. Please don't hesitate to call us the next time you are in the area. Best Regards, Tareq Morad General Manager
Rating

537rexe, wrote review 16/01/2020

My January 2020 visit

I had a wonderful time here. I enjoyed the food and customer service was topnotch. Alicia was pleasant and made me feel at home - excellent customer service. Brian the Chef provided us with good fo... more

Owner Response
136tareqm, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Guest, Thank you for the perfect rating and for choosing our hotel! I am thrilled to know that you enjoyed our customer service and will be sure to pass your compliments on to our hardworking staff. We look forward to welcoming you back in the near future. Kindly, Tareq Morad General Manager
Rating

jscl2020, wrote review 04/01/2020

Take your time

We stayed here after a long day on the road. The bed here was the most comfortable of the 7 different we slept in during our holiday. Great sleep. Too bad it was so short. The hotel is very nice ... more

Owner Response
136tareqm, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Happy Traveler, Thank you for giving us a perfect rating and for recommending our hotel to other traveler's. I am glad to know that after a long day on the road you were able to have a great sleep. I want to assure you that the carpets throughout our hotel, guest rooms and corridor included, are actually brand new as they were just replaced. As there is a faded pattern to them, they are commonly mistaken as being worn. If you're traveling to our area again soon, please don't hesitate to call us. Best Regards, Tareq Morad General Manager
Rating

Expedition427917, wrote review 16/12/2019

Great hotel Fantastic staff!

Awesome service from the front desk, cleaning and wait staff. Couldn't ask for a more pleasant place to stay. Rooms clean a bit smelly (body odor) but to cold to air it out. Demetri at the front desk ... more

Owner Response
136tareqm, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Guest, Thank you for your review and for choosing to stay with us. I'm happy that you enjoyed your stay and look forward to having you again as a guest in our hotel. Kindly, Tareq Morad General Manager
Rating

marymss, wrote review 08/12/2019

A Home Away from Home - only even better!

With professional, friendly and helpful front desk staff, comfortable beds-with beautiful quality linens, chef-created menu and accomodating back of house team, ninja-efficient wait staff, the most ex... more

Owner Response
136tareqm, General Manager at Best Western Plus Mirage Hotel & Resort, responded to this review
Dear Mary, Wow, thank you so much for the perfect rating and positive feedback! We appreciate your loyalty and continued trust in our hotel and staff. Every position and employee at our property has an important role in creating a wonderful and memorable experience for our guests, and I am delighted to know that we were able to leave you with the same impression. You are a delightful guest Mary, and it is an honour to have you. Sincerely, Tareq Morad General Manager