Best Western Plus Milford Hotel

we stayed here over the weekend and we were very impressed with the hotel especially the fact that we had feather pillows as we dont get them in any othe hotel,the room was spotless,well equiped and the bed was so comfortable that we both had an excellent nights sleep which for my husband is very rare,will definately stay here again next year,highly recommended. less

We would like to apologise to the hotel for our previous review. when marking our overall rating of the property I marked it as poor instead of excellent by mistake. I know most people will understand this was an error after reading my full report of the hotel. Many apologies again for the error less

We arrived at 11am and our room was ready, check in is usually 3pm. We had also been upgraded to an executive suite which was excellent. Comfy bed, lovely bathroom, internet facilities. Even an ironing board and iron, teamaking facilities. Staff were lovely, very helpful. We will be going again soon. less

Having a pet only gives us access to the ground floor rooms. These rooms are clean but basic only having bed and two arm chairs and coffee table plus the normal fitted shelving and units. We have been going to this hotel now for over 3 years during which it has changed hands. Going from being privately owned to now being owned by a company which I believe have their main offices away from the UK. The restaurant food is still good but the variety of choice has now been condensed. They now have theme nights like "fish n chip Fridays" or "Curry nights". These bring in the non-residential customers who then mix with those staying at the hotel. The staff group has also changed with only a few of the old regime most of the staff being new replacements. less

Stayed one night and staff were great. Couldn’t help more if they tried. However, the hotel had too many issues for a good review. Biggest one is breakfast. Paid £12.95 for 2 eggs 1 mushroom 1/4 tomato & 1/2 slice black pudding. When I complained was told this is what they serve! SERIOUSLY!!!! Also - room was very hot as under floor heating was on and couldn’t be turned off. Air-con did not work & windows don’t open at all. Gave us a fan which was great. Towels shabby and frayed. Room needed some TLC - like toilet had lime scale build up that made it look dirty. less