Food experience a no-no.
If you are looking to have a wonderful eating out experience, then forget this Great Western Plus Hotel. On our first morning no beans for breakfast, Next morning still no beans. I would have thought ... more
If you are looking to have a wonderful eating out experience, then forget this Great Western Plus Hotel. On our first morning no beans for breakfast, Next morning still no beans. I would have thought someone could have called at a local supermarket and got some on the way in! Dinner menu had no steaks on menu, but room service did. In fact, the room service menu had a more extensive choice than the dinner menu. However all the staff were excellent and couldn’t be faulted. less
BestWesternMilford, Manager at Best Western Plus Milford Hotel, responded to this review
Thank you for taking the time to provide some feedback from your recent visit. We take on board all comments whether positive or critical as we work to provide the best possible guest experience. It was obviously very disappointing that we were having some issues with the menu's, whilst we were between menu's at the time simple things like running out of Beans should have been resolved immediately & for that we apologise that the quality of your stay was affected. It was nice to know that the staff took care of you throughout, we have some real stars amongst our teams and your kind comments will be greatly appreciated.
This isn't the normal standard for our Hotel & I hope that we are afforded the opportunity to welcome you back again in the future.