Best Western Plus Milford Hotel

We had booked into this hotel on recommendation of friends who we were visiting for a party. We arrived a couple of hrs before actual check-in time and were given a couple of drinks vouchers for our wait and inconvenience!!! Excellent customer service as it was us that were early. All staff, from bar staff, waiting, front desk and cleaning staff were extremely helpful and friendly. Breakfast was obviously cooked fresh due to the amount of time we waited for it and it was very good. A great experience and will definitely stay again when visiting our friends. less

Spent one night here on business this week. Good and clean room. Friendly staff on reception. Decent meal and service from staff in the resturant - Salmon with new potatoes was very good. Check out was quick. Good value for money. less

Hotel conveniently located just off the A1 so suited us fine as broke up journey to Norfolk coast. Lovely receptionist, Margaret, got us checked in quickly and even offered to assist with our bags. Lovely room (18) to the rear of the hotel so absolutely no road noise not that the road in front of the hotel is that busy. Room I think have been recently renovated with loads of space including a sofa and plenty of wardrobe space. Bathroom clean with all the usual amenities with only draw back being a lack of water pressure for the shower. Great nights sleep and plentiful breakfast in the morning before pushing on with our journey. less

Enroute to Suffolk, this hotel was an overnight stop-off. Really clean, friendly staff but above all an absolutely outstanding restaurant. I reckon this is the reason it gets the 'plus' rating by the Best Western brand. Highly recommend. less

We stayed with a group en route to the Lake District. The check in process was exceptional and so efficient thanks to the lovely receptionist Margaret. Everything went very smoothly. The rooms are comfortable and the bathrooms seem newly refurbished. Dinner was good but the hotel struggled rather with the large group - they also had other diners so had to look after them too. Breakfast was a buffet style and also all freshly cooked. The hotel is very close to the Motorway but far enough away to be quiet. Would definitely recommend as a good stop over. less