We stayed in two different rooms a week apart for 6 nights total. Exterior of hotel and the lobby seemed clean and inviting. First stay was on a first floor room. Had requested 2nd (top) floor, but even though we got there earlyish (around 3:30) we were told no top floor rooms with 2 queen beds (as we reserved) were available. First thing to hit us when we walked into room was a REALLY unpleasant smell, kinda moldy, kinda dirty feety, kinda wet doggy. We figured it might dissipate with some A/C and opening a window, which you can do, but only about 4 inches. It was slightly better the next day, but not much. We didn't notice it after a while except when we'd first walk in. Outside of smell, room looked clean.
Room was very quiet despite being on first floor and hotel being busy. A/C worked great, but it is a wall unit type just below the window, so the drapes block the cold air from circulating in room if they are closed. Really crappy design there, as of course you need the drapes closed at night to make the room somewhat dark. Lack of good seals on door to room make it impossible to make room totally dark for sleep. Fridge in room was an appreciated amenity. Flat screen TV worked perfectly.
Bathroom was OK. Granite vanity counter was upscale, but steel enameled bathtub was old and had "repaired" chips in it that looked pretty ugly. Rainshower style head. Good water pressure, plenty hot. Towels ok size, wash cloths provided. Toiletries seemed nice enough.
Beds and pillows were extremely comfortable, not too hard or soft. Linens seemed clean, fresh and spot free.
Our second stay we were on 2nd floor. Room was far better smelling, but still had a definite bad odor. Room was otherwise exactly as first one.
We had a problem our final night with someone in the next room playing TV at 4 in the morning. It was most noticeable when close to the double doors that separated our room from his, which was by the bathroom. It wasn't as noticeable from the beds. I would say do not get a room that has adjoining doors if you want to minimize risk of noise. I do not know if that is possible in this hotel.
Breakfast was included. A variety of hot foods including scrambled eggs, sausages and hash browns, waffle maker. All of this was adequate, not super delicious. They did have some very high quality individually packaged yogurts available, which was a definite step up from most budget hotel breakfasts. The gal maintaining the breakfast area was really pleasant and this definitely made our stay better.
If this place didn't allow animals (one reviewer says they do), scrubbed their carpeting once in a while, and put volume limiters on their TVs, it would be a very good place. less