pre Christmas visit
Room clean and tidy but shortage of towels we had to request extras. Since our first visit we have noticed that they have cut corners both on room goodies and in the restaurant. The restaurant menu ha... more
Room clean and tidy but shortage of towels we had to request extras. Since our first visit we have noticed that they have cut corners both on room goodies and in the restaurant. The restaurant menu has been cut with fewer choices. There is still no area to walk dogs. During our stay there were several dogs in the hotel unfortunately there is no grass area for visitors to walk them. Staff have come and gone with the newbie staff all friendly and welcoming but still bedding in. less
BestWesternMilford, Manager at Best Western Plus Milford Hotel, responded to this review
Thank you for taking the time to provide us with some feedback from your recent visit, we appreciate all feedback as we endeavour to provide the best possible guest experience, especially from our valued regular guests. We have had some limited menus over the Christmas period so I do apologise if this has impacted your visit, as this is something we would always try and avoid. We are working to develop some fantastic new team members who I am sure will all look forwards to welcoming you back again soon.