Best Western Plus Midwest Inn & Suites

I do not live far from Salina, but when I travel there I like to stay and take in all the fun things to do in Salina. Love Cozy Inn!! I always stay at Best Western. Previously the hotel seemed run down and not well kept. Rooms were mediocre. I talked with cleaning staff and they said they didn’t have the supplies needed but needles to say, the stay was enjoyable. This stay was not only enjoyable, it was comfortable and clean. I love the outside sitting area under shade trees. I felt safe in the hotel and around the hotel. Staff was smiling and joking with each other. I was met with a smile and warm greetings. The hotel was clean and the room was amazing. I talked with cleaning staff again and asked what changed. They mentioned they had a new General Manager who is amazing to work with and they stated changes are being made in a good way. I am looking forward in seeing what this new manager is going to do. I definitely will stay here again! less

My grandson and I stopped at this location for the pool. We had enjoyed it last year on our way to Texas. Once we entered and began check in, we were informed pool was closed, but everyone else's in the neighborhood is open. (I called and checked. Since my room was prepaid, I was told that I couldnt cancel the room. Thats fine. I specifically asked for a non pet room. Of course, when I check in, their is pet hair in the couch, mattress was stained on couch and the microwave was dirty. (Covid clean my rear) I ask to speak with the manager the next morning and as I am letting her know my grievances, she continued to roll her eyes and kept looking at the man sitting in the lobby. All she can say is she is sorry and there is nothing she can do cause I booked through a "third party." Our trip last year to this establishment was nothing like this at all!!! Will never stay here again! less

Room was dirty with a used wash rag hanging in shower. Pool was closed for the Rona yet the Marriot pool was not across the street. Sack lunch for breakfast was terrible. Glad I got a bottle of water and an apple. less

We requested a room on the bottom floor but wasn’t allowed because we were traveling with our Small dog. Dogs only allowed on the second floor of this establishment. Needless to say our overall experience was okay at best! The room reaked of dog urine !!! Their idea and mine are obviously different when it comes to deep cleaning! Wouldn’t recommend this place if you have to stay in a pet room. less

This was an overnight stay while traveling through the state. I was traveling with a friend but in my own room. Upon arriving I wanted to walk my dog and there was a shirtless man on the side of the building in a lawn chair with a cooler in the most obvious dog walking area. So we found another area. Later in the evening the same man was still on the property obviously agitated and talking loudly. The property parking lot and dog area is not well lit. When I tried to return to my room through a back door that is equipped with a key card entry I found that the door was propped open with a rock. I discarded the rock. Our final potty outing before sleep I found the same door propped again. This morning the same door was propped open but in a different way. That’s a safety issue not just an inconvenience. Also TV, Microwave and fridge were all not working obviously on the same power strip or something. I wasn’t going to use any of them and I had ice for a cold drink but I did call attention to them at the front desk. She said she would check it out and never came. No I convince to me but worth noting. I do have an expectation of basic safety if not much else in roadside motel. This location did not meet that basic expectation. Of note, I have been traveling the southwest for almost 3 weeks staying at a variety of different pet friendly lodgings and this is the first where I felt like safety was an afterthought. less