Best Western Plus MidAmerica Hotel

9730 Hayden Drive, Mascoutah, Illinois, 62258-5508, United States
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Best Western Plus MidAmerica Hotel

Stay close to everything at this Mascoutah hotel, whether its the Scott Air Force Base or an event at McKendree University.

Staff members are proud to regularly host service men and women along with their loved ones. The property is a short
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus MidAmerica Hotel

Traveller Overview:
4.0 Rating: 423 reviews
Excellent 54%
Very Good 25%
Average 10%
Poor 4%
Terrible 4%
Rating

251teenad, wrote review 06/12/2019

Our Favorite Stopping Point

This is a fabulous Best Western Plus, we have ever stayed in. All of the employees are amazing. Especially, the breakfast experience champion Monica Secord. She is absolutely the greatest person and ... more

Owner Response
Diane L, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you so much for your wonderful review for us here at the Best Western PLUS MidAmerica Hotel. We agree...the world does need more people like Monica! She is truly the most amazing person and I am glad you took the time to let us know your appreciation of her. It's reviews like yours that make what we do that much better. We look to provide each of our valued guests with a great experience, complete with great amenities, a comfortable and clean room, a delicious breakfast to start the day and courteous and helpful customer service. We are thrilled this was your experience. We take pride in going above and beyond and am so pleased it shows. We look forward to welcoming you back again the next time you are in the area visiting and as always...Safe Travels. Thank You, Diane L. General Manager
Rating

187paulah, wrote review 05/12/2019

Best stay ever! Will stay again! Excellent facilities, exceptionally clean...Very nice room ! Lots of snacks and water

Best stay i’ve ever had...Will stay again. Great service, clean facilities! Loved my room! Very cozy. lots of snacks..fresh fruit coffee and water 24/7 in lobby Fitness area clean excellent equipment!... more

Owner Response
Diane L, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you so much for your wonderful review for us here at the Best Western PLUS MidAmerica Hotel. It's reviews like yours that make what we do that much better. We look to provide each of our valued guests with a great experience, complete with great amenities, a comfortable and clean room, a delicious breakfast to start the day and courteous and helpful customer service. We are thrilled this was your experience. We take pride in going above and beyond and am so pleased it shows. We look forward to welcoming you back again the next time you are in the area visiting and as always...Safe Travels. Thank You, Diane L. General Manager
Rating

jleeo5850, wrote review 02/12/2019

Convenient Location - Excellent Staff

Extremely convenient to the Mid America airport with easy access to the Interstate for travel to nearby Illinois and Missouri locations. The hotel was nicely equipped and the staff was truly "out of ... more

Owner Response
Diane L, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you so much for your wonderful review for us here at the Best Western PLUS MidAmerica Hotel. It's reviews like yours that make what we do that much better. We look to provide each of our valued guests with a great experience, complete with great amenities, a comfortable and clean room, a delicious breakfast to start the day and courteous and helpful customer service. We are thrilled this was your experience. We take pride in going above and beyond and am so pleased it shows. We look forward to welcoming you back again the next time you are in the area visiting and as always...Safe Travels. Thank You, Diane L. General Manager
Rating

blue2golf, wrote review 01/12/2019

Fit our needs

This hotel fits our needs...close to family, close to St. Louis, gives us a headstart away from St. Louis on our return trips home. I don't require luxury when I stay somewhere, but I do expect cle... more

Owner Response
Diane L, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you so much for your wonderful review for us here at the Best Western PLUS MidAmerica Hotel. It's reviews like yours that make what we do that much better. We look to provide each of our valued guests with a great experience, complete with great amenities, a comfortable and clean room, a delicious breakfast to start the day and courteous and helpful customer service. We are thrilled this was your experience. We take pride in going above and beyond and am so pleased it shows. We look forward to welcoming you back again the next time you are in the area visiting and as always...Safe Travels. Thank You, Diane L. General Manager
Rating

L5904NOsarahj, wrote review 26/11/2019

Should be called worst western

Walls are paper thin. Moved rooms twice and still never got an acceptable room. Got zero sleep the night before our flight due to barking dogs and loud guests. Hotel is also dated and not very clean. ... more

Owner Response
Diane L, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
I am so sorry that this was your stay. I read your review on Google as well, and understand your frustration. Again, we are so sorry that your stay was not up to par.