Best Western Plus MidAmerica Hotel

9730 Hayden Drive, Mascoutah, Illinois, 62258-5508, United States
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Best Western Plus MidAmerica Hotel

Stay close to everything at this Mascoutah hotel, whether its the Scott Air Force Base or an event at McKendree University.

Staff members are proud to regularly host service men and women along with their loved ones. The property is a short
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
9730 Hayden Drive, Mascoutah, Illinois, 62258-5508, United States

Reviews of Best Western Plus MidAmerica Hotel

Traveller Overview:
4.0 Rating: 463 reviews
Excellent 55%
Very Good 24%
Average 10%
Poor 5%
Terrible 4%
Rating

pamsh12021, wrote review 01/08/2021

Excellent Stop

My last experience at a Best Western was poor, so I hesitated to book, but convenience and price led me to try again. I’m so glad I did! It was a total 180. Pleasant, clean, comfy bed and an excell... more

Rating

Michelle H, wrote review 31/07/2021

Excellent place to stay

I would definitely recommend this hotel. The rooms were clean, the linens and bed was very comfortable. Everyone was nice, helpful and friendly. Cat at the front desk was awesome. Breakfast was great.... more

Rating

alikona54, wrote review 25/07/2021

No Housekeeping

The hotel was dated; rooms were fine, but bed was hard as a rock. Our biggest frustration was their housekeeping policy. We stayed four nights. After the second night, our trash cans were full and we ... more

Owner Response
Shawna Moore, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
We are sorry that the housekeeping service is not being offered to stayovers at this time. We are incredibly short staffed as everyone else is having the same problem I'm sure you are aware. We hope the next time you are in the area you will give us another chance to wow you with our customer service.
Rating

Scott H, wrote review 21/07/2021

They take the extra step

It was very obvious that the team at this property work to go one step beyond most other Best Western properties. I can guarantee that, if I am in the area in need of a place to stay again, I will boo... more

Owner Response
Shawna Moore, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you for taking the time to leave us a 5 star review Dale! We appreciate the feedback. We take pride in making sure that our staff makes you feel welcomed and safe and we truly embrace the Best Western "We Clean" program to give you peace of mind during your stay with us. The bike group was truly a pleasure to have inhouse and we look forward to seeing you again next year. Safe travels.
Rating

Dale T, wrote review 20/06/2021

Good property/ staff but middle of no where

Two night stay the first was via car and the second was via bicycle after I dropped off car 50 miles away for a week long bicycle trip The only other things at exit was a truck stop and dominos "d... more

Owner Response
Shawna Moore, General Manager at Best Western Plus MidAmerica Hotel, responded to this review
Thank you for taking the time to leave us a 4 star review Dale! We appreciate the feedback. We take pride in making sure that our staff makes you feel welcomed and safe and we truly embrace the Best Western "We Clean" program to give you peace of mind during your stay with us. The bike group was truly a pleasure to have inhouse and we look forward to seeing you again next year. Safe travels.