Great Experience for a First Time Stay at a Best Western In Decades
06/05/2019 Pamela V,
Good curb appeal, attractive reception desk, all staff were friendly, pleasant and helpful. We booked on line the day before our stay and took the last available room which was disability accessible.... more
Good curb appeal, attractive reception desk, all staff were friendly, pleasant and helpful. We booked on line the day before our stay and took the last available room which was disability accessible...first floor, large room, quiet even close to the pool/ exercise areas. Bathroom was very large. Only drawback: shower. We found the curtain did not keep the water in the shower. I had water outside the end of the shower....may be a hazardous situation. Loved that we always had hot water.
The beds & pillows: beds very comfortable, pillows not so much. Neither of us could find the right comfort level even though there were 8 pillows. The sheets were thin and frayed, the towels could use updating. Room was very clean and spacious. Remote was in a sanitized pocket. Watched very little TV while there.
Breakfast: Room was pleasant and well attended to by staff. We like hot food items. My husband and I both had the eggs & bacon (okay but better elsewhere). Used yogurt toppings for my waffle and loved it. A new feature was the yogurt bar with a large variety of toppings. Thankful for shredded cheese and salsa for the eggs which are not always provided. Overall our breakfast experience was positive. We did not leave hungry.
Conveniently located south of I-80. Pleasant experience, would stay there again. Gave it a very good rating because of the thin and frayed sheets, less than white towels, the eggs, paper clips to keep the curtains closed (which they provided). less
Adam P, Front Office Manager at Best Western Plus Mid Nebraska Inn & Suites, responded to this review
Thank you for the great feedback on your stay with us Pamela! We are happy you enjoyed the spacious room and our wonderful hot breakfast offered. We appreciate all feedback you gave us in your review and will look into the items you provided to ensure we continue to provide not only outstanding customer service but a top notch stay to all future guests. Thank you again for your feedback and for choosing Best Western Plus Mid-NE Inn & Suites. We hope to see you again in your future travels!