Some very good points but lacking friendly atmosphere
This hotel definitely got some things right, but also had so frustrating points which blighted our stay. The good, is the shuttle bus and drivers were super convenient and helpful, and the hotel itsel... more
This hotel definitely got some things right, but also had so frustrating points which blighted our stay. The good, is the shuttle bus and drivers were super convenient and helpful, and the hotel itself was very clean, with a nice room. The bad. There is a lack of sound proofing so the noise from overhead aircraft is way higher than it should be, the breakfast area is tiny meaning an awful experience but most of all there is a rather intimidating and strict atmosphere from reception. We understand hotel rules help all guests have a good time but we found the reception quite aggressive in telling us about pool hours and so forth, making us feel quite edgy with our kids. Also disappointing no safe or scales in exercise room as it’s an airport hotel. Could have been five stars with friendlier attitude. less