Best Western Plus Mesa

1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States
based on 58 reviews Trip Advisor Logo
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Best Western Plus Mesa

Whether its an event at Mesa Community College or an outdoor adventure that brings guests to the region, staying at this Mesa Arizona hotel gets every trip started right. A number of guests who need extended stays depend on our property to be a home show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Mesa

Traveller Overview:
4.0 Rating: 58 reviews
Excellent 37%
Very Good 25%
Average 18%
Poor 10%
Terrible 6%
Rating

Daphne0456, wrote review 14/01/2020

Pleasant Experience

Very pleasant experience. Breakfast was adequate and tasty. Nice variety of breads, cereals, juices and hot drinks. Every day there were scambled eggs and waffles. The days alternated with bacon or sa... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Daphne, Our team is extremely humbled by your PERFECT 5 out of 5 rating and review of the Best Western Plus Mesa! We take great pride in delivering an award winning quality experience to every guest, every stay. Our staff is relentlessly devoted to providing unforgettable customer service that creates repeat guests and brand loyalty. We offer genuine care and quality service for the best value in the business, and your review proves we are leading the way in our industry. Our goal is to be your #1 choice for lodging and accommodations in the valley! We greatly appreciate you helping promote our property, and standard of service for other future guests. Dearest Thanks,
Rating

dtempleton48131, wrote review 27/12/2019

Best Western Plus/Mesa, AZ

Excellent service, friendly staff, room was perfect with comfortable beds and linens. Their breakfasts were standard menu, but also very good. They accepted our service dogs without questions (some ... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dearest Valued Guest, Our team is truly honored by your PERFECT 5 out of 5 rating and review of the Best Western Plus Mesa! Our courteous customer service professionals provide the comforts of home for the best value in the business, and your rating proves we are leading the way in our industry. Our mission is simple; offer genuine care and quality service to every guest, every stay. The goal is to create repeat guests, brand loyalty, and to be your home away from home whenever you are visiting in the valley of the sun! We truly value your patronage, and greatly appreciate you spreading the word regarding our award winning standard of service! Sincerely,
Rating

juanitaherron, wrote review 05/12/2019

great hotel

i cant say that there would be anything to change at this hotel . for my sister and i we had a great stay. the staff is great they try to help out in any way possible.they go above and beyond to help ... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Juanita, Thank you for your 5 out of 5 PERFECT review of the Best Western Plus Mesa! Our team of courteous customer service professionals provide the comforts of home for the best value in the business, and your review proves we are leading the way in our industry. We are extremely proud that our staff made an unforgettable impression by going above and beyond during your stay with us. Our mission is simple; offer genuine care and quality service. The goal is to create repeat guests, brand loyalty, and to be your #1 choice for lodging and accommodations whenever you are visiting in the valley of the sun! Dearest Thanks,
Rating

kdiehl9, wrote review 05/12/2019

Thanksgiving travel

For a last minute booking this hotel worked out very well. I have stayed here before because it's close to where my relatives live and the prices are usually reasonable. Holiday rates get a little pri... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your most recent review of our property! Our team takes great pride in our guests satisfaction, and your review validates our relentless devotion to service excellence. Our staff is consistently commitment to going above and beyond for every guest, every stay. We greatly appreciate you taking the time to promote our standard of service, and thank you for helping make the Best Western Plus Mesa #1! Sincerely,
Rating

Sagif2019, wrote review 01/12/2019

Alarmed

Price is high for the run down condition. Swimming pool was contaminated with algae. Untrimmed palms are a haven for cockroaches and scorpions. The couch in the suite was broken and not usable. Th... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your most recent review! On behalf of our entire team, I would like to apologize for any difficulties or inconveniences you experienced during your stay with us. We are passionate about our guests satisfaction, so our staff will use your review to enhance our services for you and other future guests. I am excited to announce a remodeling coming soon to our property! NEW carpet, LED lighting, and NEW items being added to our always complimentary breakfast bar are a few among many upgrades currently being planned by our design team. We want you to come back and enjoy all of our newly renovated and updated facilities and amenities. There are BIG changes on the way, so be on the lookout for us making progress. Sincerely,