Very modern, clean, and great location.
02/01/2017 Roger J, Brooklyn, New York, United States
The room was very clean, quiet, and convenient. The staff was very professional. Great hotel in a great location. Great restaurant next door and plenty of free parking. Full breakfast available a... more
The room was very clean, quiet, and convenient. The staff was very professional. Great hotel in a great location. Great restaurant next door and plenty of free parking. Full breakfast available as well. We have been to this hotel several times and always found it to exceed the standard. We will be back again. less
BEST WESTERN P, Assistant General Manager at BEST WESTERN PLUS Mesa, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I wanted to personally apologize for the inconveniences you shared in your guest survey. I want to make this right for you and I have compensated you by adding bonus points to your Best Western Rewards account. Furthermore I have signed you up for our Winter Promotion and you will earn a $10 Travel card for every completed eligible stay starting today through January 29, 2017.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 480-926-3600.
Assistant General Manager
BEST WESTERN Plus Mesa