Best Western Plus Mesa

1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States
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Best Western Plus Mesa

Whether its an event at Mesa Community College or an outdoor adventure that brings guests to the region, staying at this Mesa Arizona hotel gets every trip started right. A number of guests who need extended stays depend on our property to be a home show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States

Reviews of Best Western Plus Mesa

Traveller Overview:
3.5 Rating: 79 reviews
Excellent 37%
Very Good 24%
Average 18%
Poor 11%
Terrible 7%
Rating

Sam D, wrote review 19/01/2021

This

Staff was very nice and helpful and professional. However this property is in desperate need of a remodel. Carpets throughout property and in rooms smelled so! Bad. Stained and smelled like urine. Pro... more

Owner Response
Joelene Mistral, General Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for taking the time to review our property. Our team takes great pride in making our guests experience better every chance we get. Our staff will use the information you shared to implement improvements and ensure we offer the highest quality experience for you and other future guests. We hope that you will consider staying with us again soon, so that we can have another opportunity to provide you with a superior experience. We greatly appreciate your patronage to our property, and help making our hotel better. Sincerely, Guest Relations Manager - BWP - MESA
Rating

Gailzi266, wrote review 25/10/2020

Staff is the best

Alesha, the young lady working overnight, was very accommodating. I checked in around 1 am and she got in me very quickly. The hotel room itself left a little to be desired. Carpets were very stained... more

Owner Response
Joelene Mistral, General Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your high rating and review of our property. Our team is our greatest asset, so we are profoundly proud that you found our staff to be exceptional during your stay with us. We will utilize your review to enhance our services to ensure we offer the highest quality experience for you and other future guests. Thank you for taking the time to help make our hotel better. We greatly appreciate your patronage, and help promoting our legendary service to other future guests. We hope that you will come back soon to visit. Sincerely, Guest Relations Manager - BWP - MESA
Rating

Rtorrio, wrote review 12/09/2020

Comfortable Stay and AMAZING STAFF

To the Team of Best Western Staff, Management Team & Ownership: Commend yourself for the professionalism, in detail information provided about the stay at Best Western Plus. In the busy schedule chec... more

Owner Response
Joelene Mistral, General Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property! Our team of courteous customer service professionals provide the comforts of home for the best value in the business, and your review validates our relentless devotion to service excellence. Our mission is to offer genuine care and quality service to every guest, every stay. The goal is to create repeat guests, brand loyalty, and to be your home away from home whenever you are visiting in the valley of the sun. We greatly appreciate your patronage to our property, and help promoting our legendary service to other future guests. Sincerely, Guest Relations Manager - BWP - MESA
Rating

RATjr74, wrote review 11/09/2020

Best Hotel in Town

I wanna thank the staff at this hotel. I stayed a week over here, and will stay over here again. From check in to check out, the whole staff really mad my stay comfortable. The room had the best comfo... more

Owner Response
Joelene Mistral, General Manager at Best Western Plus Mesa, responded to this review
Dear Richard, Our team is extremely honored by your recent rating and review of the Best Western Plus Mesa. We are consistently committed to providing the greatest quality experience in the business, and your review validates our relentless devotion to service excellence. Our mission is to offer genuine care and quality service to every guest, every stay. The goal is to create repeat guests, brand loyalty, and to be your #1 choice for lodging and accommodations whenever you are visiting in the valley of the sun. We greatly appreciate your patronage, and help spreading the word regarding our award winning quality service to other future guests. We hope you will come back soon to see us! Dearest Thanks,
Rating

33cynd, wrote review 10/09/2020

The most amazing place

Well where should I start the outside is always kept neat clean and maintained it was very quiet which I enjoyed the most the staff was kind and very welcoming the night attendant (Rob)always was on p... more

Owner Response
Joelene Mistral, General Manager at Best Western Plus Mesa, responded to this review
Dear Cynthia, Thank you for taking the time to share your experience at the Best Western Plus Mesa. Our team of courteous customer service professionals are dedicated to providing the comforts of home for the best value in the business, and your review proves we are leading the way in our industry. Our mission is simple, offer genuine care and quality service to every guest, every stay. The goal is to create repeat guests, brand loyalty, and to be your home away from home whenever you are visiting in the valley of the sun. We greatly appreciate your patronage, and help promoting our property to other future guests. We hope you will come back soon to visit! Sincerely,