Best Western Plus Mesa

1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States
based on 92 reviews Trip Advisor Logo
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Best Western Plus Mesa

Whether its an event at Mesa Community College or an outdoor adventure that brings guests to the region, staying at this Mesa Arizona hotel gets every trip started right. A number of guests who need extended stays depend on our property to be a home show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States

Reviews of Best Western Plus Mesa

Traveller Overview:
3.5 Rating: 92 reviews
Excellent 36%
Very Good 22%
Average 17%
Poor 11%
Terrible 11%
Rating

mohamedgihan, wrote review 02/08/2021

Worst Bestwestern I have stayed in

Mattresses are v uncomfortable, I felt mattress springs poking my body. No AC in elevators or corridors. Breakfast is minimal, only eggs and sausage. No muffins, yoghurt or cereals. Orange juice machi... more

Rating

marianabelloc050, wrote review 10/07/2021

Great stay

Amazing and relaxing. Amazing staff that is super friendly. The room was nice and the breakfast was good. The pool was refreshing and would stay here again. Check in and check out was super easy and f... more

Owner Response
Leian McBroom, Guest Services / Front Office at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your high rating and review of our property. We are consistently committed to providing the greatest quality experience in the business, and your review proves we are leading the way in our industry. Thank you for taking the time to help promote our property to other future guests. We greatly appreciate your patronage, and loyalty to our brand. Dearest Thanks, Guest Relations Manager
Rating

Devon1014, wrote review 10/07/2021

They will keep your $100 deposit....with out presenting proof of why they won't give it back.

The staff was nice but the general manager kept my $100 deposit because she said the room smelled like someone was smoking. My wife is pregnant and we certainly weren't smoking. The manager wouldn't b... more

Owner Response
Leian McBroom, Guest Services / Front Office at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations, and for any difficulties, discomfort, or inconvenience you experienced during your stay with us. Our team will use the information you shared to implement improvements and ensure we offer the highest quality experience for you and other future guests. We greatly appreciate you taking the time to help make our hotel better. We hope that you will consider staying with us again soon, so that we can have another opportunity to provide you with a superior experience. Thank you for your patronage to our property. We are truly honored to serve you. Dearest Thanks, Guest Relations Manager - BWP - MESA
Rating

cher2946, wrote review 28/06/2021

Poor looking rooms

Its been a long time since the last time I stayed at this location. Nothing has changed, no upgrades as of yet. Carpets are filthy and fixtures are disgusting. The sanitizing dispensers were also e... more

Owner Response
Leian McBroom, Guest Services / Front Office at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations, and for any difficulties, discomfort, or inconvenience you experienced during your stay with us. Our team will use the information you shared to implement improvements and ensure we offer the highest quality experience for you and other future guests. We hope that you will consider staying with us again soon, so that we can have another opportunity to provide you with a superior experience. Thank you for your patronage to our property. We are truly honored to serve you. -Guest Relations Manager, BWP Mesa
Rating

Snowdan1010, wrote review 08/06/2021

Old western not the best weatern

Old outdated and musty stinky smell... Wasn't allowed one hr extra ck out for no reason.... The area is rough and dangerous... This property is across the street from an even more run down super $&+@.... more