Best Western Plus Mesa

1563 S Gilbert Road, Mesa, Arizona, 85204-6007, United States
based on 68 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Mesa

Whether its an event at Mesa Community College or an outdoor adventure that brings guests to the region, staying at this Mesa Arizona hotel gets every trip started right. A number of guests who need extended stays depend on our property to be a home show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Mesa

Traveller Overview:
3.5 Rating: 68 reviews
Excellent 36%
Very Good 25%
Average 19%
Poor 10%
Terrible 8%
Rating

SLynn70, wrote review 12/03/2020

Our Experience

The Staff are all outstanding. The Bathroom needs upgraded .Toilet was outdated and in need of repair. Also the wall where the shower is installed had a wide gap and the bathtub was very old and and... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property! We are passionate about our guests satisfaction, so our staff will use the information you shared to enhance our services for you and other future guests. We are tremendously proud that you found our team to be exceptional during your stay with us. I am very excited to announce a remodeling coming soon to the Best Western Plus Mesa! Upgrades are currently being planned by our design team. We want you to come back and enjoy our newly renovated and updated facilities and amenities! I hope that you will consider staying with us again soon, so that we can have another opportunity to provide you with a superior experience. We greatly appreciate your feedback, and patronage to our property. Kindest Regards,
Rating

alliegarcia9, wrote review 09/03/2020

great stay!

The hotel staff was very friendly & helpful. The overall cleanliness of the hotel was great. Liked the privacy of the pool area. Location was perfect and accessible to food, entertainment, & shopping.... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, We are truly honored by your 5 out of 5 rating and review of the Best Western Plus Mesa! Our team of courteous customer service professionals provide the comforts of home for the best value in the business! We know how important your time is, so our staff delivers our legendary standard of service with a sense of urgency ensuring every moment of your visit counts. Our mission is simple; offer genuine care and quality service to every guest, every stay. The goal is to create repeat guests, brand loyalty, and to be your home away from home whenever you are visiting in the valley of the sun! Kindest Regards,
Rating

joski40, wrote review 07/03/2020

One Week Stay.

This hotel was booked through a package with air and hotel. First time in Phoenix and surrounding area. They had hot breakfast with sausage and biscuits, scrambled eggs, waffles and cold cereals the... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property! We are profoundly proud that you enjoyed our always complimentary breakfast bar during your stay with us. Our team is dedicated to providing the best quality experience for the best value in the business! It is truly an honor to have you as our cherished guest, and it is a privilege to serve you. We greatly appreciate your feedback, and promoting our award winning standard of service to other future guests! Best Regards,
Rating

truckintink, wrote review 07/03/2020

Great stay

We continue to stay here for the nice rooms and great breakfast. The staff is friendly and helpful. We used the pool this trip and enjoyed the beautiful surroundings. We always feel at home and welcom... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, We are extremely honored by your PERFECT 5 out 5 rating and review of the Best Western Plus Mesa! Our team takes great pride in delivering an award winning quality experience to every guest, every stay. We are particularly pleased that you enjoyed our breathtakingly beautiful pool, and scenic outdoor atmosphere during your stay with us. We greatly appreciate your patronage to our property, and help spreading the word regarding our legendary standard of service! Kindest Regards,
Rating

tchalupka, wrote review 03/03/2020

Rooms need major updating.

I have been a loyal Best Western customer for over 20 years and this by far was my worst experience ever. Room was in very poor condition. Bathroom tub finish pealing, vent cover missing, desk chair b... more

Owner Response
BestWesternPLUSMesa, Guest Relations Manager at Best Western Plus Mesa, responded to this review
Dear Valued Guest, Thank you for your recent rating and review of our property. On behalf of our entire team, I would like to sincerely apologize for not exceeding your expectations, and for any difficulties, discomfort, or inconvenience you experienced during your stay with us. Our team is passionate about our guests satisfaction, so we will utilize your review to enhance our services for you and other future guests. I am very excited to announce a remodeling coming soon to our property! Upgrades are currently being planned by our design team. We want you to come back and enjoy all of our newly renovated and updated facilities and amenities! I hope that you will consider staying with us again soon, so that we can have the chance to make it right. We truly value your patronage, and loyalty to our brand. Best Regards,