Best Western Plus Meridian Hotel

I have stayed at many best westerns in the US but this one in Nairobi is the best one by far . Amazing service be it at the entrance or the service desk or room service . Everyone is always smiling and is willing to help and offer recommendations. The place feels safe . The rooms are really well appointed. As vegetarians there are many options on their menu . However the best thing by far is their breakfast . Amazing variety be it continental or even Indian and made fresh . We loved our stay here and would recommend it to anyone . less

The hotel is small, but quite lovely and cosy. The decor was great, as was the food. The breakfast buffet was average. The best feature was the staff who were quite polite and friendly. Special kudos to Mary at the front desk, who made me feel very welcome and the female security officer who gave me shopping tips. less

Visited a while back. A very comfortable hotel if you're on a budget or even for a shorter stay. The restaurant is pretty good and the chef does a nice tandoori chicken. It's located in the city centre and is quite centrally located to most tourist sites. The staff were extremely helpful. My driver Steve was incredibly helpful as well. less

The hotel is very centrally located in the CBD, chosen as a base for a quick transfer to the Wilson airport but concerned it could be noisy. I had a wonderful first impression: I was exhausted after a long day of sight seeing and I was met with a cold glass of juice and checked in. The staff were warm, friendly, efficient and professional. The corridor to the rooms is dark and enclosed but the room itself was well appointed and very quiet. My stay went downhill from there. The shower was greasy and didn't seem to have been cleaned properly. I complained, explaining that I had to make it to dinner outside the hotel and expected a very quick fix or switching the room. It did however take sometime to get a response. I was later offered another room but declined cos that bathroom was a bit musty. I was exhausted so accepted bedroom slippers I was offered so I could stand in the [dirty] shower with them. I asked for an amenities kit and had to remind them hours later before it was sent up. I had a great night's sleep but was woken up in the wee hours by some very noisy neighbours loudly speaking what sounded like Chinese. The design of the hotel makes it an echo chamber so the noise was easily amplified. Breakfast was alright and I checked out soon after to catch my flight. Perhaps I expected more because of the rave reviews but my stay was quite average. less

Had two night here with my wife just outside the busy and congested city. The welcome and the services here are exceptional. the food is well prepared and the rooms tidy and clean. They are cheap and A nice place to stay before a safari. less