Best Western Plus Meridian Hotel

This hotel allowed our group booking knowing very well that we were an atom hockey team, we booked 14 rooms, 4 rooms for 2 nights but the majority for 1. From the moment we arrived there were issues. When we had been there for 45 minutes (we arrived at about 5:45 pm) front desk mentioned a noise complaint. Said the room below had complained of our noise level for over an hour. We had not been there for that long. Kids chilled in the room for about 30 min then played mini sticks for about 10. We were in the room with them the entire time. Also this was well before "quiet time". When we took the kids to the unsupervised pool. all 4 of the kids, the front desk was immediately there telling us what they could and couldn't do. Stood in the pool aread and watched our kids for 20 minuets, when we went over to ask why, she turned and left. Again at 10 pm when our kids were in bed we got another call about how we were being to noisy. No one bothered to come to the room to see if there was any actual noise. Our kids were yelled at the following morning for touching the salt and pepper. Witnessed a child with another group yelled at for entering the room in her swimsuit. It would appear that this hotel is not kid friendly despite being attached to the sports complex, and would rather cater to oilfield crews. less

We preregistered for our room and when we got there we were told the pool didnt work. When I express that was the reason we booked there the agent said, you're welcome to go to another hotel. We said it was too late to make other plans. We went to our room and after her confirming we had 2 kids and 2 adults, we had 1 bed in our room. We went back and switched rooms to an adequate room but the keys didnt work. And then, someone was on the phone on hold for a reservation and the other agent put them on hold while she accepted her skip the dishes order and disconnected the customer on hold. We ended up going to the local pool and spending $20 for our kids to swim. We came for my son to have surgery so it was important that we did something fun. We were also not greeted as reward members or offered the snacks they have there for members. Breakfast was amazing and the hotel was clean but their customer service was horrible. Also the hotel is way off the main highway. less

Great hotel to stay at. Perfect location to restaurants and local amenities. Clean rooms, and great staff. I’ve stayed at this location a few times and have had no issues. Pool and hot tub area and breakfast rooms are large, had no issues with crowding. less

Great value of staying - best option for the hockey ped access, kindly staff, very good breakfast options, fast checkin and checkout. Equipment room for the hockey team is a plus. Plenty of parking lots, close by restaurant for the team event. Clean room and nice setup. less

always a great stay here, have stayed over 20 times and never had an issue. The breakfasts here are particularly good with more options than you normally see with free breakfasts. Although the property is on the extreme south side, it is easy accessed without have to drive through the city or highway 16 which can be quite congested. This is the only hotel we consider when visiting Lloydminster less