Best Western Plus Menomonie Inn & Suites

320 Oak Avenue, Menomonie, Wisconsin, 54751-1340, United States
based on 149 reviews Trip Advisor Logo
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Best Western Plus Menomonie Inn & Suites

Hot tub is currently closed due to restrictions, pool is open! Serving Grab & Go breakfast

Relax and enjoy comfort at your convenience at the Best Western Plus Menomonie Inn & Suites located in Menomonie, Wisconsin. Whether you are here for
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
320 Oak Avenue, Menomonie, Wisconsin, 54751-1340, United States

Reviews of Best Western Plus Menomonie Inn & Suites

Traveller Overview:
4.5 Rating: 149 reviews
Excellent 61%
Very Good 26%
Average 6%
Poor 3%
Terrible 2%
Rating

dkroening3404, wrote review 25/07/2021

Great Motel

The staff was superb! Extremely friendly, courteous, polite and professional! Swimming pool was very enjoyable and relaxing-grand kids had a blast! The military discount was extremely appreciated-t... more

Rating

Vr5ity, wrote review 25/07/2021

Not impressed

Rooms are dated and we found leftover food scraps in the guest refrigerator. Also it was quite noisy during the evening. Lots of compressor-type noise. Probably won't stay here again. Price was too h... more

Owner Response
Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Vr5ity, Thank you for taking the time to review your experience with us. We are truly sorry for the inconveniences that you faced during your stay. Our team strives to offer each of our guest a clean, quiet and comfortable stay each and every time. Unfortunately, we were unable to meet these expectations. As a team, we will work to improve the experience we provide as we want to offer industry leading services. We hope to have the opportunity to better serve you the next time you are in town. Thank you, Jessica Management
Rating

jacmt2, wrote review 26/06/2021

So-so

The room was clean, the bed comfortable. Room was quiet, unless there were people in the hall, then it was very noisy. Some of the staff were very welcoming, others seemed indifferent. Shower was poo... more

Owner Response
Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Jacmt2, Thank you for your review. We appreciate your feedback as this allows our team to know where they are doing well and what we can do to improve the guest experience we provide. We hope to have the opportunity to have you as our guest again the next time you are in town. Thank you, Jessica Management
Rating

smilesbob, wrote review 26/05/2021

Easy to get to

very clean, a very well manicured lawn; easy on and off access to the Interstate; checking in and out it was easy as pie; easy access to places to eat or get coffee; Wal-Mart was just down the street.... more

Owner Response
Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Smilesbob, Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed your stay with us and found it to be very clean and our location to be convenient. We look forward to seeing you again the next time you are in Menomonie. Thank you, Jessica Management
Rating

mwestmoreland7, wrote review 02/04/2021

If you can, choose another Best Western...

My experience with Best Western is 99% good. However, my stay at this location was disappointing. Luke warm shower, mattress's needed to be replaced, the towels were frayed and lightly discolored. ... more

Owner Response
Jessica Sather, General Manager at Best Western Plus Menomonie Inn & Suites, responded to this review
Mr. Westmoreland, Thank you for reviewing your experience with us. I am sorry that your stay did not meet your expectations, or ours. Exceeding our guests' expectations is our priority. Unfortunately, I was unable to reach you the day after your departure to speak with you and did follow up with a voicemail as well as email. I am glad that when I returned to the office that I was able to speak with you right away that morning about your experience. Thank you for allowing me the opportunity to fix these issues so they do not occur again. We use your feedback as the opportunity to better the experience we provide our guests. If there is anything further, I can do to assist you, please feel free to let me know. We hope to have the opportunity to better serve you the next time you are in town. Thank you, Jessica Management