Best Western Plus Memorial Inn & Suites

1301 W Memorial Road, Oklahoma City, Oklahoma, 73114-1406, United States
based on 551 reviews Trip Advisor Logo
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Best Western Plus Memorial Inn & Suites

Welcome to Best Western Plus Memorial Inn & Suites!

Free high-speed Internet access and a free full breakfast are just a couple of the plusses of staying at our Oklahoma City hotel.

Our hotel in Oklahoma City is also close to Edmond
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1301 W Memorial Road, Oklahoma City, Oklahoma, 73114-1406, United States

Reviews of Best Western Plus Memorial Inn & Suites

Traveller Overview:
4.5 Rating: 551 reviews
Excellent 67%
Very Good 18%
Average 7%
Poor 2%
Terrible 3%
Rating

jmgnusa, wrote review 24/07/2021

Would not stay again

We had two rooms for our stay. The rooms smelled strongly of deodorizer when we got there. It was so bad I had to open the windows. In one room, I could smell why they used so much deodorizer. The... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for taking the time to share about your recent stay. I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Rating

DMJanzen, wrote review 19/07/2021

Clarissa is great!!!

The room was clean! Clarissa checked us in and was very friendly and full of smiles! She worked day and night during our stay! The hotel is a little worn, but everything was clean!! Great restaurant... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for choosing us for your recent stay. We will share your note with the concerned person to make her feel great. We always love to be connected with special guests and being a part of their life. We promise you to remain as committed to you as we are now. If you have any further suggestions to make your next stay superior, then please get in touch with us.
Rating

Jamestrip56, wrote review 01/07/2021

Isabel

She is very nice and does an amazing job, I love how she is very happy in the morning at breakfast and she always asks how's my day and if I need anything else, I hope to come visit again James Morque... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Memorial Inn & Suites, responded to this review
Ms Isabel, Thank you for taking the time to share your feedback with us! We are exceptionally thankful that you have honored our staff member with praiseworthy words. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
Rating

rmuhlberg, wrote review 24/06/2021

Consistently Excellent

This hotel continues to be a "benchmark" hotel for me, one that I compare others to (I stayed at hotels about 160 nights in the last year.) The service is always excellent, the staff friendly and com... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
Rating

paulkG3768ON, wrote review 19/06/2021

bug infested

room had bugs . staff claimed they didn't have any other rooms . staff refused to come to room to see bugs . we left in middle of night . staff rude and non cooperative . pool closed for covid . there... more

Owner Response
Sophia Gutierrez, Owner at Best Western Plus Memorial Inn & Suites, responded to this review
Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your feedback to our team for improvements. We hope to serve you better next time.