Mixed bag but mostly good
26/03/2017 johntrak, Morro Bay, California, United States
Check in was very friendly, getting situated was easy. Over all, one notch below the HIE hotels (Holiday Inn Express) but good enough for what we wanted, 2 nights on a business trip. Very comfy bed, n... more
Check in was very friendly, getting situated was easy. Over all, one notch below the HIE hotels (Holiday Inn Express) but good enough for what we wanted, 2 nights on a business trip. Very comfy bed, nice bath, A.C./Heat worked well. Our first night had people stomping back and forth in the room above us most of the night on and off. Very difficult to sleep and after complaints to the front desk, not much was done about it. Next time we call police. Granted, not the fault of the hotel but the building does resonate terribly in some frequencies which makes you feel like you are in a bass drum at times. We were able to move to a room on the 3rd floor which was much better. Breakfast offers the usual scrambled eggs, sausage, all adequate, and very good waffles. The coffee machine was automated and should be scrapped. It worked well enough but seemed to glitch at times. The attendant was a bit gruff and wanted to interfere with getting food items, just weird and a bit intrusive. Parking was nice, under the building on two levels. Overall, a good experience but people are very inconsiderate and loud. For the price, a good stay and above average. Would like to see better insulation, however. We did not try the pool, about the size of a wading pool. No Jacuzzi though. That would have been great. We might spring for a nicer facility next time but rarely do we land in Burbank so it isn't likely.
Verdict: some things good, others need improvement. Would opt for nicer facility next time unless we had a reason to be in the immediate vicinity. Yes, there are better choices but this is a nice hotel for the money. It is clean and comfortable. less