Best Western Plus Media Center Inn & Suites

Easy check in. Very friendly. Made sure to accomodate my family by putting us in rooms next to each other. Within walking distance to a few restuarants and salons. Only 10 minutes to Universal Studios. Pool is small but kids had a good time so all worked out. less

I've seen pics on Trip Advisor before, and... the property looks quite a bit different when I arrive. This Best Western exceeds the photos. The rooms are spacious, and fairly stylish. I don't know the age of this hotel, but it either has been recently updated, or still looks new. The lobby is simple, but airy, with no questions about where you need to go. The staff is pleasant and helpful at check-in, and the housekeeping staff is swift, efficient and invisible--kudos. The rooms feature (most anyway) a sofa which I wasn't terrified to touch, and surprisingly comfortable, a small coffee table and a desk with reasonably comfy chair. The bed was really nice, with a choice of pillow firmness. The shower has a built in shelfette, to handle soap and shampoo (if you don't like real poo), which are designer toiletries, of course. Even the ice machine didn't make me think of gastrointestinal revenge if I dared to use a cube. I also really like the euro-style shades on the windows. They truly darken the room. Minor carps: The TV doesn't swivel enough to see well while at the desk, and the bathroom has a fixture-placement problem which I won't go into, but have seen at other Best Western properties. Two nice perks: A latte machine available during the free breakfast. I didn't have time to eat, but did grab a latte and espresso--which were as good as you would find at a convenience store, and brought no extra charge. Here is the best perk--parking IS FREAKING FREE! NO CHARGE! NADA! IN L.A., FREE PARKING! I hesitate to wholeheartedly recommend this property, simply because I don't want a mad rush of guests, who will make it tough for me to get a room in the future. In the interest of fairness though, this would be in the top TWO places I would stay in L.A., the decision based on proximity to business and friends. Oh yeah, and the parking IS FREE! less

This place was horrible, employees were rude and the free breakfast was garbage. For the price they charged us, we could have stay at a much nicer place around the same area. I used to think best Western was a great place to stay till I visited this place, never coming back. less

Family with 2 teenagers, room spacious, clean and tidy, cleaners did good job every day. Overall stay was ok. Free parking. Bad points: Bit out the way so be prepared to spend $20-25 a day on Uber’s to get around (don’t drive, best way) Shower was poor, no power. A/C was in wall type and very noisy, couldn’t turn down to low cool so couldn’t have on at night, too noisy. Breakfast was terrible, no staff around cleaning up. Serve to 9.30am but whatever is out at 9am does not get replenished. Hot food (sausages and egg) you be lucky after 9am. It was OK but would look hard for another place before booking again less

Very comfortable hotel. Andrew and Nick at the front desk are amazing and remember their customers that stay year after year!! These two make the stay worthwhile. They always have a smile on their face. They are very helpful when it comes to local attractions and places to eat. The lobby is very attractive and clean. A nice place to sit and relax if need be. The rooms are very spacious. They are also very clean and comfortable. Air conditioner worked without an issue. Bathroom is a good size based on what you need it for. Housekeeping was amazing and very accommodating. My husband was ill during our stay and they went out of their way to make sure that he had what he needed and they were very quiet outside of our room during the day when he needed to rest. The free underground parking at the hotel is a huge bonus. There is always a place to park your vehicle without any issues. The hotel is located very close to the Warner Brothers Studio Tour (about a five minute walk) and only one and a half miles from Universal Studios Park and City Walk. It has become our "go to" hotel whenever we are in the Burbank area. It has a very "safe" feeling to it. There are quite a few restaurants you can walk to from the hotel - all within a five to ten minute walk. I highly recommend the Best Western Media Suites for your next stay in Burbank or Hollywood!! less