Best Western Plus Media Center Inn & Suites

Desk clerks great, room was very big & clean, A very nice hotel, great location restaurants within walking distance breakfast had a lot to choose from only problem with room is try not to be on the street side as it can get noisy at night with the cars less

We stayed in this area for WB tour and Hollywood/LA visit. Very nicely located and close to a quiet strip where there are a few restaurants, cafes, etc. We ate at Bob’s Big Boy first night there. Did Hollywood, Price is Right taping, and Griffith at night for photos. Next day, we walked to WB tour and enjoyed not having to find and pay for parking. Even though hotel is a bit expensive, it evens out when you consider parking fees everywhere and free breakfast. Staff at reception very friendly. No safe in room which was bizarre but we could store our passports and few items in safety deposit box at reception. We stored luggage on departure day when we visited WB. Everything easy peasy and actually liked our stay here. Was nice “hub” for our needs while visiting this area. less

We stayed here as a family of four for three nights, it was the best hotels we stayed in during our trip to the U.S.A. We arrived at 4am with no booking and the night manager got us a room straight away and even offered to get us some milk for the kids. Room was newly refurbished with new carpet and lovely bathroom room with a bath. Beds were big and comfortable. Breakfast was included and had a great selection which was regularly replenished (set us up for the day) Parking was also included (it took about ten minutes to drive to universal car park). The laundry was the perfect and cost the least of all the laundries in all the hotels we have stayed in. The gym equipment was like brand new. We didn't have time to use the pool, it was small and not very deep, but adequate for a cool down after a day at Universal. Location was great no noise, lots of cafes and restaurants around and easy for us to drive ourselves to everywhere we wanted to go. Would definitely stay here again. less

It was a rough stay for my family. We had to move rooms because the first room we were given had a mattress that was soaked in what smelled like urine. Dry, clean sheets had been put over the mattress, apparently to cover it up, so at first it just felt like the fitted sheet was damp. The employee at the front desk seemed reasonably confused, but then peeled the sheets back to discover the mattress pad was even more damp, and the mattress itself saturated and reeking once uncovered. We were moved to another room with a clogged sink, and then the elevator stopped working for the remainder of the weekend. The breakfast options were fine and the staff somewhat helpful, but overall an unacceptable experience. less

We checked in to room 211 just to get bombarded by termites ambushing us in bed. The floor was wet too. They moved us to a different room. No bugs. The management is in denial that there is a problem although other employees said it was an out of service room. The new room was fine. Unfortunately the elevator was broken at departure time. I was then on the 3rd floor with my car 2 floors below the lobby. So 5 flights of stairs to get out. It was 4 weeks after my knee surgery, so this was almost impossible. The management was weirdly in denial of the whole situation. The stay was around $600 and I was hoping for more. less