Best Western Plus McCall Lodge & Suites

211 S 3rd Street, Mccall, Idaho, 83638-5020, United States
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Best Western Plus McCall Lodge & Suites

Welcome to the Best Western Plus McCall Lodge & Suites!

We are located in the beautiful mountains of central Idaho in the resort town of McCall. We are right across from the McCall airport and we are one mile from Payette Lake.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
211 S 3rd Street, Mccall, Idaho, 83638-5020, United States

Reviews of Best Western Plus McCall Lodge & Suites

Traveller Overview:
4.5 Rating: 631 reviews
Excellent 65%
Very Good 22%
Average 6%
Poor 2%
Terrible 2%
Rating

Mobile28952324836, wrote review 18/10/2020

Weekend getaway

2nd time we have stayed here and it does not disappoint. Checking in was a breeze and the gal that checked us in, is amazing (wish I could remember her name) she has a great personallity very friendl... more

Rating

Jeff B, wrote review 01/10/2020

Covid-19 measures?

This is our third Best Western (and seventh motel) in a week, and is the only one without overt, visible Covid-19 measures. No "Mask Required" signs on the entry doors although in every other public b... more

Owner Response
Best Western Plus McCall Lodge and Suites, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Jeff, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Our entire staff wear masks in our public areas. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. America was built upon the fabric of individual liberty and freedom. It is important now more than ever that we stress personal responsibility. Covering your face while in public is being recommended by national and local health authorities. While we encourage that you consider these recommendations for your own safety and others around you. We will not mandate it; because it is unconstitutional to do so. As we are getting our economy back, its important to remember what our constitution stands for and ensure individual freedoms remain in tact as we deal with Covid. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-634-2230. Hope you are your family stay safe. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites
Rating

Charlotte F, wrote review 19/08/2020

Business in McCall

I always stay at this Best Western on my business trips. Everyone is so friendly and helpful. The rooms are clean and fresh, not to mention quiet. Beds are super comfy and cozy. I especially liked th... more

Rating

Catherine P, wrote review 15/08/2020

Surprised with other reviews

I understand everyone’s experience is unique when it comes to hotels/motels but based on everyone’s 5-star reviews I was expecting more. The reviews stated “great location” and it is NOT. It’s at the ... more

Owner Response
Best Western Plus McCall Lodge and Suites, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Catherine P, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our floors in our dog friendly rooms are porcelain tiles. We have that in our ADA and pet friendly rooms on the first floor. I am sorry that you had issues with our rooms. Our rooms our Eco friendly and energy saving, the two light switches by the door power the outlets. Our hotel is exactly 1 mile from the lake, as we are located right across from the airport. We have front desk staff 24 x 7 if you need anything. When you stay with us we want you to have the best stay possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I hope you and Doug had a nice trip up north to Coeur d' Alene. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230. I hope you enjoy the rest of your summer! Sincerely, Jessica Points General Manager
Rating

blythemiller813, wrote review 08/08/2020

Family gathering

The accommodations for this facility is very nice and worth consideration as long as you do not call direct and speak with the manager, Jessica. I called her on June 5th to discuss booking 6 rooms, on... more

Owner Response
Best Western Plus McCall Lodge and Suites, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Mrs. Miller, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I am sorry for any confusion on your reservations. When you made your reservations with us your rate was not changed. You were given the same rate when you booked the reservations, that also showed on your confirmations. I hope you had a nice time with your family reunion. Family is everything and the most important thing in this world. I hope will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230. Sincerely, Jessica Points General Manager