Best Western Plus McCall Lodge & Suites

211 S 3rd Street, Mccall, Idaho, 83638-5020, United States
based on 626 reviews Trip Advisor Logo
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Best Western Plus McCall Lodge & Suites

Welcome to the Best Western Plus McCall Lodge & Suites!

We are located in the beautiful mountains of central Idaho in the resort town of McCall. We are right across from the McCall airport and we are one mile from Payette Lake.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus McCall Lodge & Suites

Traveller Overview:
4.5 Rating: 626 reviews
Excellent 65%
Very Good 22%
Average 6%
Poor 2%
Terrible 2%
Rating

blythemiller813, wrote review 08/08/2020

Family gathering

The accommodations for this facility is very nice and worth consideration as long as you do not call direct and speak with the manager, Jessica. I called her on June 5th to discuss booking 6 rooms, on... more

Rating

TracieHensley, wrote review 31/07/2020

Thumbs up!

Nice and clean room. Loved that pool, sauna, and jacuzzi were open 24 hours. Multiple breakfast choices (burritos, yogurt, fruit, juices/coffee). With COVID, breakfast buffet was not an option. Instea... more

Rating

CynthiaP838, wrote review 13/07/2020

The Staff is Great

The staff is great, nice, friendly and accomodating. Considering it is pet friendly the grounds were kept nice and clean. There was a laundry room with 1 washer and 1 dryer close to our rooms. I was g... more

Rating

701llb, wrote review 12/07/2020

Some Things Need Attention

While they're pet-friendly area is very nice and their staff is very nice, their rooms are only somewhat clean (there was bits of stuff on the floor under the end tables and in the corners when we mov... more

Owner Response
Best Western Plus McCall Lodge and Suites, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear 7011b, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you and your families are staying safe and healthy during these challenging times. Your safety, and that of your families, continues to be at the forefront of our minds. As you know, we have always been focused on industry-leading cleaning and care at all of our hotels. Our goal continues to be around the care and confidence of our guests and our associates. With the onslaught of the global pandemic, we immediately revised our cleaning protocol and are pleased to announce our enhanced industry-leading cleaning program: We Care Clean. This optimized cleaning program ensures an elevated level of cleaning standards and operational best practices at our property. The We Care Clean program expands upon the current cleaning standards and includes the implementation of enhanced measures to improve safety, such as the installation of social distancing floor decals and front desk partitions, as well as the enforcement of heightened and comprehensive cleanliness standards on an ongoing basis across five key areas: Enhanced and thorough cleaning protocols are implemented in guest rooms. Guest rooms will not be entered for 24-72 hours after check-out, at which time the room, linens and all touch points will be cleaned with chemicals aimed at killing COVID-19. While recognizing the importance of a quality breakfast, offerings have been adapted to prioritize the health and safety of guests, including: Breakfast offerings that comply with local regulations, with breakfast rooms closed where required to avoid unnecessary guest congregation. Enhanced ‘Grab & Go’ offerings will be implemented in most hotels providing guests with pre-packaged food and beverage options. The We Care Clean program is the latest example of our commitment to our guests and associates. We have always been an industry leader in our reputation for providing clean, well-maintained accommodations for our guests and we recognize that hygiene and cleanliness have never been more important. With the We Care Clean program, we are proud to provide a safe and clean home away from home for our guests when they are traveling. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 208-634-2230 or email bestwesternmccall@gmail.com. Sincerely, Jessica Points General Manager Best Western Plus McCall Lodge & Suites
Rating

CherieT262, wrote review 01/07/2020

Wonderful 24th anniversary, at the best Western plus!

We stayed at the best Western plus in McCall, on June 13th, 2020. Finances were tight, and we decided just to go up for the night. It was our 24th wedding anniversary and we had booked a room with two... more