Beware of promised infant cribs
29/09/2019 BLS44, Boise, Idaho
Nice property that is pretty well maintained. Clean pool and hot tub. Very good breakfast with made to order omelets. BEWARE of the fact there may NOT be a crib available EVEN when you call several d... more
Nice property that is pretty well maintained. Clean pool and hot tub. Very good breakfast with made to order omelets. BEWARE of the fact there may NOT be a crib available EVEN when you call several days ahead of time to be sure there will be one and are assured there will be one in your room when you check in. We did NOT get that crib and were forced to have our child sleep in an unsafe for her bed. Not impressed. That is the reason for the "Poor" review. less
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us! I am so glad your family enjoyed our fresh made to order omelets and Belgian waffle bar. We did receive your request that you would like a pack n play when you all arrived. As we stated when you had called, there is no guarantee with the pack n plays. They are first come first serve and they were all reserved out when you all arrived. I am sorry we could not accommodate your special request.
We hope you and your family will come back and stay with us again.
Best Western Plus McCall Lodge & Suites