Best Western Plus McCall Lodge & Suites

The accommodations for this facility is very nice and worth consideration as long as you do not call direct and speak with the manager, Jessica. I called her on June 5th to discuss booking 6 rooms, one needed to be handicap accessible. The on-line rate was $140. She assured me that she would match the rates for Aug 2 & 3rd. We discussed the number of people for each room and I gave her both my CC to hold the reservation and confirmed my email address. I made careful notes of our conversation. Upon check-in, I was surprised when Jessica quoted a nightly charge $18 higher plus tax. I reviewed our phone call details and she stated “Oh! I would never give you that cost.” Jessica was the same voice I spoke with on the phone. Then she claimed to have sent me an email confirmation. When I informed her that she never sent a confirmation, she offered to forward it to me. She sent it to the wrong email. I asked her to send it to my correct email after I reviewed my email address once again. Once again, no email confirmation. Jessica.s credibility is less than honorable. I would not be surprised if this is the same experience with other visitors. There are other beautiful accommodations in McCall and will look at other options. less

Nice and clean room. Loved that pool, sauna, and jacuzzi were open 24 hours. Multiple breakfast choices (burritos, yogurt, fruit, juices/coffee). With COVID, breakfast buffet was not an option. Instead, we placed our order and breakfast could be picked up in the morning. We had family staying at RV park at Ponderosa State Park. Quick drive to the hotel. less

The staff is great, nice, friendly and accomodating. Considering it is pet friendly the grounds were kept nice and clean. There was a laundry room with 1 washer and 1 dryer close to our rooms. I was glad it was there. The dryer didnt dry that well on some things but it was easy to hang dry what few heavy things (mostly jeans) that didn't get all the way dry. I appreciated the grab and go, made to specific order requests, breakfasts. The only down side was the pool area. It was so hot, stuffy and not well ventilated that my husband and I could not stand it for long. I even propped up the back door but still it gave little relief. The rooms could have been cleaned a little bit better. We really enjoyed our stay at this hotel and recommend it based on the staff. We would stay there again. less

While they're pet-friendly area is very nice and their staff is very nice, their rooms are only somewhat clean (there was bits of stuff on the floor under the end tables and in the corners when we moved in, which worried me during COVID and made me wonder what else wasn't clean). Their breakfast is horrible and the refrigerator door in our room wouldn't stay closed, so everything spoiled and the hair dryer wouldn't dry my hair. Two little containers of conditioner and no body wash. Don't really know why this is a Best Western Plus. I have a restricted diet, so I couldn't eat their carb-loaded diet for breakfast, which is reconstituted breakfast sandwiches and pastries. I needed protein like eggs and bacon on my grain-free and allergy-free diet. I asked for fruit and got a green banana and a lime-green orange, neither of which I could eat because they were so bad. We gave up and ate at the Pancake House the next morning, but for what you pay for the rooms (almost $600 for two nights including a myriad of taxes), they could do better. Also charged us $30/night for our 14-pound poodle who is hypo-allergenic and doesn't shed. Seemed excessive, compared to fully coated and shedding 100-pound or more dogs that were also there. less

We stayed at the best Western plus in McCall, on June 13th, 2020. Finances were tight, and we decided just to go up for the night. It was our 24th wedding anniversary and we had booked a room with two queens. Being Elite members, Jessica, who checked us in, made us feel very welcome. She upgraded our two queen beds, to the grand suite. She had no idea it was our 24th wedding anniversary, much less, that I had booked two queens, just to save $10.00! The room was beautiful! It had big windows, that looked west, so we could see the beautiful mountains and sunset. The room was so comfortable, with a large king bed, wonderful huge Jacuzzi tub, and a fireplace! It had a very nice chair to sit in, along with a desk, The bathroom, had two separate areas in it, which made two people getting ready at the same time, very easy. The room was very clean, the water was very hot and relaxing. The fireplace was lovely, along with the big Jacuzzi tub, that made our 24th anniversary, a very special one!! We ended up taking the breakfast the next day. I really enjoyed the Keurig and the refrigerator in the room. We took the breakfast the next morning. It was very good and hot. The coffee and hot chocolate, were the perfect temperature. We felt, that the best western took very good care of us, during these Covid times. We felt safe and secure and it’s been 2 1/2 weeks. We both have stayed very happy and healthy since our visit. I would like to thank Jessica, for the wonderful night she gave us, and for BestWestern, for keeping us safe from Covid 19! We fell in love with the room and we will definitely be back!! Thank you! less