Lax Covid protocol
Very nice property, but no enforcement of mask protocol. Front desk person was not wearing a mask, and multiple people in the lobby eating pizza/takeout not wearing masks. Breakfast was excellent, b... more
Very nice property, but no enforcement of mask protocol. Front desk person was not wearing a mask, and multiple people in the lobby eating pizza/takeout not wearing masks. Breakfast was excellent, but you have to wait in the lobby for them to prepare your order, and nobody else in line is wearing a mask. Rooms are typical for Best Western Plus, but lighting seemed worse than usual. less
Best Western Plus McCall Lodge and Suites, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this review
Dear Be_Happy_Today,
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay
America was built upon the fabric of individual liberty and freedom. It is important now more than ever that we stress personal responsibility. Covering your face while in public is being recommended by national and local health authorities. While we encourage that you consider these recommendations for your own safety and others around you. We will not mandate it; because it is unconstitutional to do so. As we are getting our economy back, its important to remember what our constitution stands for and ensure individual freedoms remain in tact as we deal with Covid.
We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 208-634-2230.
Hope you are your family stay safe.
Sincerely,
Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites